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InsideCXM is a thought leadership blog dedicated to advancing the practice of Customer Experience Management (CXM). Articles are contributed by some of today’s top CX professionals, including digital content and social strategists, C-level executives, industry bloggers, CX practitioners and published authors. Each InsideCXM author was asked to share their perspective on Customer Experience by responding to the same set of questions.
In this slide deck we reveal the questions and the top 3 answers presented by these CX luminaries.
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