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Big Data for the Little Guy
powerful data-driven insights for individuals and small businesses
Michael J. Radwin, Intuit Data Group
Big Data Innovation Summit, April 25, 2012
2
Big Data for the Little Guy
empowers individuals and small
businesses by allowing them to tap
the collective wisdom of millions of
fellow Intuit customers.
Big Data for the Little Guy
powerful data-driven insights for individuals and small businesses
Intuit is a leader in this trend
because we are entrusted with the
collective data of our 50 million
customers.
4
5
Trends: pools the data of
our QuickBooks Online
customers and allows small
business owners to answer
the primal question of how
they are doing and what is
normal for someone like
them.
Is five percent growth
normal or better than
companies in your area like
you?
For example, If you are a
roofer in the Bay Area
grossing $250,000 a
year, is that good or bad?
6
7
Based on a small business’s unique data
we offer them customized deals on items
they buy, sell and use to run their
business that are relevant to them.
EasySaver: a data-driven feature in QuickBooks that
helps Small Business owners save real money.
8
PayTrends: insights on salaries for a wide
range of positions across the USA.
We do this by pooling the
aggregated data of our millions of
small business customers.
Allows both employers and
employees to know what others
like them are making.
9
10
Am I spending more or less
on groceries, restaurants, or
childcare than my neighbors?
11
Intuit is proud to have been voted
one of the Most Trusted
Companies for Privacy in America
for the past 5 years running.
We build data-driven innovations
on a foundation of
strong privacy and security.
Transaction categorization
12
03/11/2011 TRADER JOE'S #127 QPS - LOS ALTOS CA -- 4369 $30.93
03/23/2011 TACO BELL #16100161406 - MOUNTAIN VIE CA -- 7336 $3.58
03/25/2011 CHILDRENS DSCVRY MUSEU - SAN JOSE CA -- 0092 $120.00
04/10/2011 HOUSE OF BAGELS - MOUNTAIN VIE CA -- 1784 $20.45
04/11/2011 INTUIT *TURBOTAX - 800-446-8848 CA  MAIL/PHONE -- 7830 $19.95
Financial Institution-specific rules
Regular expressions
Trained pattern matching
N-Gram analysis
Synonyms & aliases
Payment, Fee, Transfer, Check logic
Gelocation extraction
3rd-party
Business
Directory
Intuit-curated
Business
Directory
Google,
Facebook,
etc
Intuit user-
defined
categories
Unique ID
Business name
Category (primary)
Category (secondary)
Geolocation
Telephone number
URL
Intuit small business ID
Confidence score
Geolocation
Crowd-sourcing category corrections
13
Learning from user feedback
to constantly improve
transaction categorization
accuracy for all.
TurboTax Live Community Search
14
1m Q&A
15m searches
6b pageviews
Most Popular
Answers and
Questions
Moderator Selected
for this Context
Commercial Graph: Architecture
Business
names, address, phone, in
dustry code
Offline ETL and Relationship Mapping
Applications
Request
Response
Consumers, de-duped
businesses, categorized
income & expenses
Transactions
Invoices, bills,
payments, ve
ndors, custom
ers
Thank You!
Michael J. Radwin, Intuit Data Group
Michael_Radwin@intuit.com
16

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Big Data for the Little Guy, Intuit

  • 1. Big Data for the Little Guy powerful data-driven insights for individuals and small businesses Michael J. Radwin, Intuit Data Group Big Data Innovation Summit, April 25, 2012
  • 2. 2 Big Data for the Little Guy empowers individuals and small businesses by allowing them to tap the collective wisdom of millions of fellow Intuit customers.
  • 3. Big Data for the Little Guy powerful data-driven insights for individuals and small businesses Intuit is a leader in this trend because we are entrusted with the collective data of our 50 million customers.
  • 4. 4
  • 5. 5 Trends: pools the data of our QuickBooks Online customers and allows small business owners to answer the primal question of how they are doing and what is normal for someone like them. Is five percent growth normal or better than companies in your area like you? For example, If you are a roofer in the Bay Area grossing $250,000 a year, is that good or bad?
  • 6. 6
  • 7. 7 Based on a small business’s unique data we offer them customized deals on items they buy, sell and use to run their business that are relevant to them. EasySaver: a data-driven feature in QuickBooks that helps Small Business owners save real money.
  • 8. 8 PayTrends: insights on salaries for a wide range of positions across the USA. We do this by pooling the aggregated data of our millions of small business customers. Allows both employers and employees to know what others like them are making.
  • 9. 9
  • 10. 10 Am I spending more or less on groceries, restaurants, or childcare than my neighbors?
  • 11. 11 Intuit is proud to have been voted one of the Most Trusted Companies for Privacy in America for the past 5 years running. We build data-driven innovations on a foundation of strong privacy and security.
  • 12. Transaction categorization 12 03/11/2011 TRADER JOE'S #127 QPS - LOS ALTOS CA -- 4369 $30.93 03/23/2011 TACO BELL #16100161406 - MOUNTAIN VIE CA -- 7336 $3.58 03/25/2011 CHILDRENS DSCVRY MUSEU - SAN JOSE CA -- 0092 $120.00 04/10/2011 HOUSE OF BAGELS - MOUNTAIN VIE CA -- 1784 $20.45 04/11/2011 INTUIT *TURBOTAX - 800-446-8848 CA  MAIL/PHONE -- 7830 $19.95 Financial Institution-specific rules Regular expressions Trained pattern matching N-Gram analysis Synonyms & aliases Payment, Fee, Transfer, Check logic Gelocation extraction 3rd-party Business Directory Intuit-curated Business Directory Google, Facebook, etc Intuit user- defined categories Unique ID Business name Category (primary) Category (secondary) Geolocation Telephone number URL Intuit small business ID Confidence score Geolocation
  • 13. Crowd-sourcing category corrections 13 Learning from user feedback to constantly improve transaction categorization accuracy for all.
  • 14. TurboTax Live Community Search 14 1m Q&A 15m searches 6b pageviews Most Popular Answers and Questions Moderator Selected for this Context
  • 15. Commercial Graph: Architecture Business names, address, phone, in dustry code Offline ETL and Relationship Mapping Applications Request Response Consumers, de-duped businesses, categorized income & expenses Transactions Invoices, bills, payments, ve ndors, custom ers
  • 16. Thank You! Michael J. Radwin, Intuit Data Group Michael_Radwin@intuit.com 16

Editor's Notes

  1. We have a nearly thirty-year legacy of handling personal financial data with the utmost responsibility and care. We will continually work to earn the trust of our customers as we develop innovative new data-driven benefits for them
  2. EasySaver is a data-driven feature in QuickBooks that helps Small Business Owners save real money. Based on a small business’s unique data we offer them customized deals on items they buy, sell and use to run their business that are relevant to them. For example, if you are a contractor and need hammers for your business – EasySaver tracks how much you are currently spending on hammer against the prices of other hammers and automatically delivers better offers, thus saving businesses real money.
  3. For example, an independent restaurant owner in Boston can see what the average salary for a cook is in his area. Likewise, someone applying for the same job can know what he or she should ask for in terms of salary.
  4. With Mint, Intuit is also harnessing the power of Big Data to give individuals new meaningful insights into their personal finances. For example, Mint can instantly tell you if you are overpaying for auto insurance because we show you the average in the area you live.
  5. Mint also allows you to instantly compare your spending across a wide range of areas. Am I spending more or less on groceries, restaurants, or childcare than my neighbors? Mint answers these questions for you in seconds.
  6. We are the stewards of our 50M customers’ sensitive financial data and have been earning the trust of our customers for nearly 30 years. We view strong privacy and security not as an act of compliance, but as a key part of the value we deliver to customers. Our research shows that customers want clear and meaningful choices about the use of their personal data – and we do this. We communicate these options in direct and easy to understand language
  7. A core component of the Financial Transaction Classifier is the Merchant Matching Service Provides fuzzy-matching capabilities against a comprehensive database of every merchant in the US The service returns the merchant name, business category, address, geo-coordinates, phone number, web address, etc. The input to the service is whatever partial information is known about the merchant, even if that information includes mistakes such as misspelling The Merchant Matching Service itself enables new applications Offers and recommendations Auto-completion of merchant and customer data
  8. Doctors Without Borders/Médecins Sans Frontières (MSF) is an international medical humanitarian organization working in nearly 70 countries to assist people whose survival is threatened by violence, neglect, or catastrophe.Mint didn’t realize it was a 501(c)(3). Mint lets users correct mistakes like this as a one-off, and even learn it as a rule