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Digital Outlook: Industrial Manufacturing Industry

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Infosys commissioned an independent market research company, Vanson Bourne, to investigate the use of digital technologies and key trends in nine industries. We surveyed 1,000 senior decision makers from business and IT, from large organizations with 1,000 employees or more and annual revenue of at least US$500 million.

The report aims to discover:
a) the surging tide of digital technology adoption in organizations – what is used and where?
b) the promised land of digital technology use, and the hurdles organizations face to get there
c) the biggest disruptive digital trends within the next three years and why organizations see them as vital to future success

The summary here presents the survey results and highlights the digital outlook that will define the industrial manufacturing industry strategy over the next three years.

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Digital Outlook: Industrial Manufacturing Industry

  1. 1. www.infosys.com DIGITAL OUTLOOK INDUSTRIAL MANUFACTURING INDUSTRY …
  2. 2. DIGITAL OUTLOOK INDUSTRIAL MANUFACTURING INDUSTRY 2 THE RESEARCH … 1,000 Senior IT and business decision makers were interviewed from organizations, which use digital technologies, with 1,000+ employees and US$500M or more global annual revenue. Survey covered a range of industries, across Australia, China, France, Germany, India, the UK, and the US. The research investigates the use of digital technologies and key trends in nine different industries, namely, automotive, banking, consumer packaged goods, healthcare, industrial manufacturing, insurance, life sciences, retail, and utilities. The study reveals • The surging tide of digital technology adoption in organizations - what is used and where? • The promised land of digital technology use, and the hurdles organizations face to get there • The biggest disruptive digital trends within the next three years and why organizations see them as vital to future success
  3. 3. 3 DIGITAL OUTLOOK INDUSTRIAL MANUFACTURING INDUSTRY TOP MANUFACTURING TRENDS THAT WILL MAKE MOST IMPACT WITHIN NEXT THREE YEARS … The three trends receiving most mentions, as making a positive impact on the business, suggest that the industry is both cognizant of the opportunities of digital technology as well as the challenges it brings. 1 Cyber security 2 AI and automation 3 e-Commerce
  4. 4. 4 DIGITAL OUTLOOK INDUSTRIAL MANUFACTURING INDUSTRY DIGITAL TECHNOLOGIES THAT INDUSTRIAL MANUFACTURING INDUSTRY USES THE MOST … Industrial manufacturing companies utilize six digital technologies on average. The most deployed technologies in the industry are: 73% Cyber security 65% Big data analytics 61% Enterprise cloud 54% Artificial intelligence 49% ERP and enterprise application implementation/modernization 44% 3D printing
  5. 5. 5 DIGITAL OUTLOOK INDUSTRIAL MANUFACTURING INDUSTRY KEY GOALS OF IMPLEMENTING DIGITAL TECHNOLOGIES … For industrial manufacturing companies, the most important purpose of implementing all these technologies was to improve existing business operations, but a substantial number were also looking to solve new business problems and create new opportunities. Big data analytics 64% are implementing it to improve existing business operations 52% to solve new business problems 33% to create new opportunities Cyber security 61% are implementing it to improve existing| business operations 52% to solve new business problems 29% to create new opportunities Enterprise cloud 60% are implementing it to improve existing business operations 54% to solve new business problems 44% to create new opportunities Artificial intelligence 60% are implementing it to improve existing business operations 58% to solve new business problems 40% to create new opportunities
  6. 6. 6 DIGITAL OUTLOOK INDUSTRIAL MANUFACTURING INDUSTRY THE AREAS THAT ARE ATTRACTING INVESTMENTS ARE… … 71% Industrial Internet of Things 67% 59%68% 3D printing of spare parts 67% …AND SO In 2018, the industrial manufacturing industry will continue its march to industry 4.0, helped along by top trends - cyber security to protect the organization, AI and automation to improve the back office, and e-commerce to enhance customer experience. AI and OCR for managing vendor and staff contracts e-Commerce to reach parts to consumers directly Cyber security
  7. 7. Copyright © 2018 Infosys Limited Your journey to being more digital extends from core modernization to customer delight. To steer through that path purposefully, write to us. … Write to Us
  8. 8. Copyright © 2018 Infosys Limited Thank You … Visit Infosys.com/digital-outlook to find out more about the digital outlook that will be driving the industrial manufacturing industry strategy in the next three years.

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