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Digital Outlook: Healthcare Industry

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Infosys commissioned an independent market research company, Vanson Bourne, to investigate the use of digital technologies and key trends in nine industries. We surveyed 1,000 senior decision makers from business and IT, from large organizations with 1,000 employees or more and annual revenue of at least US$500 million.

The report aims to discover:
a) the surging tide of digital technology adoption in organizations – what is used and where?
b) the promised land of digital technology use, and the hurdles organizations face to get there
c) the biggest disruptive digital trends within the next three years and why organizations see them as vital to future success

The summary here presents the survey results and highlights the digital outlook that will define the healthcare industry strategy over the next three years.

Published in: Healthcare
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Digital Outlook: Healthcare Industry

  1. 1. www.infosys.com DIGITAL OUTLOOK HEALTHCARE INDUSTRY …
  2. 2. DIGITAL OUTLOOK HEALTHCARE INDUSTRY 2 THE RESEARCH … 1,000 Senior IT and business decision makers were interviewed from organizations, which use digital technologies, with 1,000+ employees and US$500M or more global annual revenue. Survey covered a range of industries, across Australia, China, France, Germany, India, the UK, and the US. The research investigates the use of digital technologies and key trends in nine different industries, namely, automotive, banking, consumer packaged goods, healthcare, industrial manufacturing, insurance, life sciences, retail, and utilities. The study reveals • The surging tide of digital technology adoption in organizations - what is used and where? • The promised land of digital technology use, and the hurdles organizations face to get there • The biggest disruptive digital trends within the next three years and why organizations see them as vital to future success
  3. 3. DIGITAL OUTLOOK HEALTHCARE INDUSTRY 3 TOP HEALTHCARE TRENDS THAT WILL MAKE MOST IMPACT WITHIN NEXT THREE YEARS … The three trends receiving most mentions, as making a positive impact on the business, suggest that healthcare companies anticipated that digital technology would improve current processes as well as enable providers to adopt new practices in care delivery. 1 Big data predicts and prevents 2 Electronic health record systems get a makeover 3 Hospital-care turns remote
  4. 4. DIGITAL OUTLOOK HEALTHCARE INDUSTRY 4 DIGITAL TECHNOLOGIES THAT HEALTHCARE INDUSTRY USES THE MOST … Healthcare organizations utilize six digital technologies on average. The most deployed technologies in the industry are: 77% Cyber security 72% Big data analytics 59% Artificial intelligence 53% Enterprise cloud 43% 3D printing 43% Business process management solutions
  5. 5. DIGITAL OUTLOOK HEALTHCARE INDUSTRY 5 KEY GOALS OF IMPLEMENTING DIGITAL TECHNOLOGIES … For the healthcare companies in the survey, the most important purpose of implementing cyber security and analytics technologies was to improve existing business operations. Big data analytics 66% are implementing it to improve existing business operations 47% to solve new business problems 40% to create new opportunities Cyber security 72% are implementing it to improve existing| business operations 53% to solve new business problems 25% to create new opportunities Enterprise cloud 64% are implementing it to improve existing business operations 52% to solve new business problems 44% to create new opportunities Artificial intelligence 53% are implementing it to improve existing business operations 57% to solve new business problems 47% to create new opportunities
  6. 6. DIGITAL OUTLOOK HEALTHCARE INDUSTRY 6 THE AREAS THAT ARE ATTRACTING INVESTMENTS ARE… … 68% Improving and modernizing EHR systems 61% Big data and analytics to track patient behavior, learn risk patterns, and predict onset of unfavorable health conditions 58% Technology for patient education 50% Nanosensors 50% Telemedicine …BUT While the healthcare industry is already making the right technology investments to take advantage of these trends, it needs to do more to build up its technological resources as well as its skill sets.
  7. 7. Copyright © 2018 Infosys Limited Your journey to being more digital extends from core modernization to customer delight. To steer through that path purposefully, write to us. … Write to Us
  8. 8. Copyright © 2018 Infosys Limited Thank You … Visit Infosys.com/digital-outlook to find out more about the digital outlook that will be driving the healthcare industry strategy in the next three years.

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