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Sharepoint webinar

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Sharepoint webinar

  1. 1. 12/1/2010Instructions for Audio PortionU.S. & Canada (toll‐free): 1 (877) 568‐4108 Access Code: 370‐562‐679All participants are muted until the Q/A segmentSharePoint:Achieve True CollaborationDecember 1, 2010 December 1, 2010 1 © 2010 © 2010 Infogain Corporation. All rightsCopyrightCopyrightInfogain Corporation. All rights reserved. reserved. Participation Guidelines ● All participants are muted until the end of the presentation, at which time we  will open it up the audio line for questions ● During the presentation, please be encouraged to submit any questions using the  Go‐To‐Webinar Question Submit  Feature ● All participants will be sent presentation materials following today’s webinar Presenters: ● James Eagleton ■ Sr. Director and Practice Lead for SharePoint / Collaboration, Infogain ● John Donovan ■ Sr. IT Manager, Foundational Technologies and Platforms, NetApp December 1, 2010 2 Copyright © 2010 Infogain Corporation. All rights reserved. ● SharePoint Introduction ● User Experience ● Collaboration: Why Now? ● Designing and Managing SharePoint ● Collaboration Capabilities ● NetApp Case Study ● Infogain SharePoint QuickStart ● Review ● Questions & Answers December 1, 2010 3 Copyright © 2010 Infogain Corporation. All rights reserved. 1
  2. 2. 12/1/2010SharePoint is a general purpose web‐based platform connecting people with information.   It delivers content management, process management, enterprise search and social computing on the intranet, extranet and Internet.  It has an extensible framework to provide standardization and integration throughout an organization and beyond. SharePoint unifies the enterprise. December 1, 20104 Copyright © 2010 Infogain Corporation. All rights reserved.SharePoint is a strong collaboration platform that can be implemented quickly, enabling process efficiencies within the enterprise and beyondCustomer Pain Points● Multiple disparate information repositories make finding information slow and inefficient● Unstructured content management via standard policies● Lack of enterprise‐wide search capabilities● Need for standardized security/access for employees and partners● Group‐level and corporate‐level process integration● Desire to incorporate the positive elements of social networking (forums, blogs, wikis) into teamworkSharePoint FeaturesSharePoint FeaturesWeb Content  ● Familiar Microsoft Office toolsetManagement ● Simplifies processes with doc types, versioning, content sorting, retention policies and moreSearch & Information  ● Built‐in robust Search engineArchitecture Design ● Infogain implements information architecture to optimize Search capabilities across the enterpriseCommunities and  ● Simplifies integration with e‐mail, calendars, tasks, blogs, discussion groups and moreCollaboration ● Standardize and expedite processes using workflowsBusiness Intelligence ● Simplifies reporting ● Includes KPIs, dashboards, spreadsheets, report center Web Sites and Portals ● Makes it easy to create and manage team and group sites and to manage projects ● Simplifies document sharing and publishing for internal and external users ● Enables greater independence and frees IT team resources for other business critical items December 1, 20105 Copyright © 2010 Infogain Corporation. All rights reserved.Fastest growing server‐based product Microsoft has ever released ● Product evolution ■ SharePoint 2001, 2003, 2007 Teams ■ SharePoint 2010 Dashboards Publishing MySites Meetings December 1, 20106 Copyright © 2010 Infogain Corporation. All rights reserved. 2
  3. 3. 12/1/2010 ● 80% of enterprise customers are using Microsoft Office for worker productivity  and collaboration ● Information overload cost US companies 900 billion a year in lost productivity ● 40% of the most valuable information created by employees is out of reach of  corporate systems ● 84% of organizations have a remote workforce ● 63 million will telecommute in US by 2016 ● by 2014 there will be a 90% mobile penetration rate and 6.5 billion mobile  connections ● 67% of global online population visit social networks and blogs ● Web software is now the fastest growing sector of the enterprise content  management market. ● To thrive in an era of Social Computing, companies must abandon top‐down  management and communication tactics* Statistics from IDC, Forrester, Gartner and Microsoft December 1, 20107 Copyright © 2010 Infogain Corporation. All rights reserved. Social Communications and Collaboration ● By 2016, social technologies will be integrated with most business technologies Social  Social Social  Social Social  Social Social  Social Networking collaboration publishing feedback December 1, 20108 Copyright © 2010 Infogain Corporation. All rights reserved.SharePoint is implemented but has become difficult to use and maintain    Customer Pain Points● Unsustainable site hierarchy● Inconsistent navigation and orientation elements● Incoherent branding and standards● Convoluted security design● Migration and upgrade challenges● Content and site governanceSharePoint FeaturesExtensibility Extensibility ● Supports custom branding and functionality  Supports custom branding and functionality ● Enables custom security configuration ● Supports custom taxonomy  and navigation elements ● Provides hierarchy components to build sustainable site maps ● Ability to implement content lifecycle standardsUpgrade and  ● Provides upgrade enginesMigration Support ● Supports upgrade approach options ● Flexibility to isolate and migrate content  ● Defined upgrade paths ● Supports migrations to new AD domainsGovernance ● Site provisioning  ● Content quotas ● Versioning  standards ● Retire stale sites December 1, 20109 Copyright © 2010 Infogain Corporation. All rights reserved. 3
  4. 4. 12/1/2010 How do you work? ● Departments / teams / projects ● Geographically dispersed ● Matrix organization ● Partners / customers ● Knowledge bases ● Training ● R Re‐orgs / mergers / divestures / / di t ● PMO methodology ● LOB integration ● Workflows ● Compliance / regulation ● Communities December 1, 201010 Copyright © 2010 Infogain Corporation. All rights reserved. Sites – Departmental  Email White Pages Project, Team, Office Hard documents Repository Ticket System Communities File Shares Instant Messaging Project Management HR Regulatory/Compliance  / Voice Mail Training Project Timesheet Repository Social computing – Monitoring Repository Financials Support Timesheet Internal, External Knowledge  PCs Employee Repository fax Management LOB December 1, 201011 Copyright © 2010 Infogain Corporation. All rights reserved. Revolving Cycle Support ● Internal operations ● Product lines Integration  Collaboration ● Partners (LOB) ● Customers Information  ECM Targeting/Delivery Process  People Search Management Search December 1, 201012 Copyright © 2010 Infogain Corporation. All rights reserved. 4
  5. 5. 12/1/2010 How do you manage your content? ● Created ● Maintained ● Archived ● Destroyed December 1, 201013 Copyright © 2010 Infogain Corporation. All rights reserved. Interplay between people, functionality and content Functionality  and Features Workgroup  Relationships Content  Lifecycle Sustainable Collaboration December 1, 201014 Copyright © 2010 Infogain Corporation. All rights reserved. Increasing  Central Portal Structure and  read‐only push  content Division / Departments Groups and Teams Increasing  Collaboration  and Social  Projects and Workspaces Computing MySites December 1, 201015 Copyright © 2010 Infogain Corporation. All rights reserved. 5
  6. 6. 12/1/2010 How do you find things – Navigation, Search, Social Computing? Site  Navigation Search Folksomony Directory Central Portal Organizational  Powerful  Team Division / Departments Tagging Chart Source of ROI LOB Project Groups and Teams Internal to  Tag Clouds SharePoint Projects and Workspaces External to  Functional Department Ratings SharePoint MySites December 1, 201016 Copyright © 2010 Infogain Corporation. All rights reserved. Flat Design ● Static URLs ● Data driven menu system Central Portal Division / Departments Groups and Teams Projects and  Workspaces MySites December 1, 201017 Copyright © 2010 Infogain Corporation. All rights reserved. Home Page Other  Audience Filtering SharePoint  Sites Libs & Lists LOB, System  , y of Record,  ECM Intranet,  Extranet,  Internet SITE A December 1, 201018 Copyright © 2010 Infogain Corporation. All rights reserved. 6
  7. 7. 12/1/2010 SITE A Page 1 Page 2 Page n Filtered Views  (e.g., Regions,  Private View Project Phases,  Project Phases Quarters) Housekeeping  Page Metrics and  dashboard page   Content Life Cycle  as KPI against  (e.g. Archive  corporate strategy View) December 1, 201019 Copyright © 2010 Infogain Corporation. All rights reserved. Keep the building blocks the proper size Service Application  Confusing All  Security and ACLs Search Scopes Assignments People list Best Bets and  Content Types Site Columns Auditing Keywords Master Pages and  IRM Quota Storage Scalability CSS Root Site  Site Use  Aggregation Permissions for  URLs Too Long Notification Certain Operations Multi‐tenant Site  Collection Must  Moving sites Agree on Features December 1, 201020 Copyright © 2010 Infogain Corporation. All rights reserved. Collaboration /  Web / Portal  Customization/  Migration / Sustainability /  Content  Operations/  SharePoint Applications  Integration  Upgrade Performance Mgmt Support  Web & Portal Application Sustainability/Performance ● Portal Solutions ● Infrastructure Architecture ● Collaboration Solutions ● High Availability ● Publishing Solutions ● Central / Distributed   ● Intranet, Extranet, Internet ● SLA ● Social Computing ● Health Assessment Customization / Integration Content Management ● Application Architecture ● Information Architecture ● Branding / Standardization ● Web Content Management ● Business, Technical, Operational Requirements ● Compliance / Governance ● Business Processes ■ Versioning ● Integration (Proj Server, Perfm Point, RMS, TFS, Comm  ■ Content Lifecycle Serv) ■ Regulation ● Integration with ERP, CRM, Supply Chain, Sys of  ● Enterprise Content Management Strategy/Fit for Use Record ● Global Content Management System Deployment ● Identity Management Operations / Support Migration/Upgrade ● Support Expertise ● Content / Functional Migration ● Release Management ● Product Version Upgrade ● Backup / Recovery ● Legacy Repository Migration ● Disaster / Recovery ● File System Migration ● Monitoring ● Maintenance ● Archiving December 1, 201021 Copyright © 2010 Infogain Corporation. All rights reserved. 7
  8. 8. 12/1/2010Case Study December 1, 2010 22 Copyright © 2010 Infogain Corporation. All rights reserved. Usage ● SharePoint started as a pilot with a workgroup focus ● It is now used world wide by 8000 users ● Used internally for collaboration and process management  Current Infrastructure ● WFE, App Server, Database server ● Has grown to 1.8 TB of data ● 32‐bit hardware ● SnapManager®2.0 ● Monolithic LUN design December 1, 201023 Copyright © 2010 Infogain Corporation. All rights reserved. Project Overview ● Demand Drivers ■ Implement new version of SnapManager® and SnapDrive® ■ Retire end of life hardware ■ Implement 64‐bit hardware ■ Introduce HA ■ Support backup retention SLAs ■ E bl Enable release management best practices l tb t ti ● Pain Points ■ Unsustainable/underpowered 32‐bit hardware ■ Up‐time issues ■ Fault intolerance ■ LUN design not supportive of backup standards December 1, 201024 Copyright © 2010 Infogain Corporation. All rights reserved. 8
  9. 9. 12/1/2010 ● Feasibility proof of concept ● Partner with SnapManager® product team ● Partner with storage team ● Collaborate with DBAs ● Developed detailed installation guides ● Dev environment integration testing ● Stage environment repeatability testing ● Migration test and validation in Staging g g g ● Production environment roll‐out December 1, 201025 Copyright © 2010 Infogain Corporation. All rights reserved. ● Implementation of production, stage and development farms ● SnapManager® for SharePoint ● SnapManager® for SQL ● Windows 2008 ● SQL Server 2008 ● Foundation for migration to SharePoint 2010 ● Enhanced LUN layout design ● SnapDrive® p ● Virtualization ● Utilization of Staging environment for DR requirement December 1, 201026 Copyright © 2010 Infogain Corporation. All rights reserved. SQL Server Snapshot NetApp® Storage SharePoint  WFE SMMOSS Member  SMMOSS Media  Agent Indexing Server Data D t Web-based SMMOSS Client Ctrl Agent SMMOSS Manager SMMOSS  Metadata Media Server User Control Task Oriented  SMMOSS  Control Manager December 1, 201027 Copyright © 2010 Infogain Corporation. All rights reserved. 9
  10. 10. 12/1/2010 ● Scheduled block delta  replication using  Production Site Disaster Recovery  SnapMirror® Site ● Automated DR in the  SharePoint® Users event of a failure ● DB verification on  SnapMirror® target SharePoint Server  SQL ServerTM with  SharePoint Server  with SnapManager® SnapManager® with SnapManager® for Microsoft® Office  for SQL Server for Microsoft Office  SharePoint Server SharePoint Server Backup SQL Server with  SnapManager® Restore in the  for SQL Server event of a disaster Snapshot™ Snapshot™ Replicate changed Blocks  using SnapMirror® Snapshot™ Primary Storage Primary Storage December 1, 201028 Copyright © 2010 Infogain Corporation. All rights reserved.SnapMirror® is a simple and flexible replication technology that enables you to protect more of your applications ● Flexible and efficient ■ Async, sync ■ Uses Snapshot™ copies for  Primary Data Center DR Site efficient storage and bandwidth ● Simplifies management ■ Easy setup and recovery ■ Single product across all storage  systems SnapMirror® ■ Leverages SnapManager®,  enabling replication of  application‐consistent Snapshot  FAS FAS or NearStore® copies December 1, 201029 Copyright © 2010 Infogain Corporation. All rights reserved. ● Successful SnapManager® implementation ● Updated SnapManager® least privilege permission model ● Support of database re‐index maintenance best practice ● State of the art hardware ● Fault tolerance / Improved uptime ● Sustainable Filer LUN design ● Windows 2008 64‐bit certified build ● SQL Server 2008 certified build Q ● Next generation collaboration environment ● SnapManager® for SQL Server 2008 64‐bit certified build ● SnapManager® of SharePoint 64‐bit certified build ● Windows 2008 VM reference implementation December 1, 201030 Copyright © 2010 Infogain Corporation. All rights reserved. 10
  11. 11. 12/1/2010 The Fastest Path to True Collaboration in and Beyond the Enterprise ● A five‐day roadmap assessment ■ Analyze the As‐Is Environment ■ Identify the To‐Be Priorities ■ Take action ● With Infogain’s SharePoint QuickStart Program, you can easily ■ Connect with business users ■ Educate your team  ■ Pilot its capabilities ■ Expedite user adoption ■ Prioritize project requests ■ Balance strategy options and implementation priorities December 1, 201031 Copyright © 2010 Infogain Corporation. All rights reserved. ● SharePoint Introduction ● Why Now? ● Surfacing and Re‐using Content ● Site, Functionality, Content Integration ● Taxonomy Design ● Site Design ● Site vs. Site Collection ● Leveraging NetApp technologies g g pp g December 1, 201032 Copyright © 2010 Infogain Corporation. All rights reserved. Additional resources for information ● Webinar to be provided after today’s call ● Join us at SPTechCon 2011: The SharePoint Technology Conference  ■ Held from February 7‐9, 2011 in San Francisco ● Contact Infogain James Eagleton james.eagleton@infogain.com Sr. Director, SharePoint /  (408) 656.0823 Collaboration ● SharePoint 2010 ■ Home http://SharePoint2010.Microsoft.com ■ TechNet http://MSSharePointITPro.com ■ Developers http://MSSharePointDeveloper.com ■ NetApp http://www.netapp.com/us/products/management‐ software/snapmanager‐sharepoint‐server.html December 1, 201033 Copyright © 2010 Infogain Corporation. All rights reserved. 11
  12. 12. 12/1/2010 December 1, 2010 34 Copyright © 2010 Infogain Corporation. All rights reserved.For additional information, visit us at: www.infogain.comThank YouDecember 1, 2010 December 1, 2010 35 © 2010 © 2010 Infogain Corporation. All rightsCopyrightCopyrightInfogain Corporation. All rights reserved. reserved. 12

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