SlideShare a Scribd company logo
1 of 46
People	
  over	
  Process	
  
Applying	
  it	
  in	
  real	
  world	
  
so1ware	
  development?	
  
5462	
  
InfoQ.com: News & Community Site
• 750,000 unique visitors/month
• Published in 4 languages (English, Chinese, Japanese and Brazilian
Portuguese)
• Post content from our QCon conferences
• News 15-20 / week
• Articles 3-4 / week
• Presentations (videos) 12-15 / week
• Interviews 2-3 / week
• Books 1 / month
Watch the video with slide
synchronization on InfoQ.com!
http://www.infoq.com/presentations
/agile-lessons
Presented at QCon London
www.qconlondon.com
Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide
Some	
  brief	
  context…	
  
Who	
  am	
  I?	
  
@glen_ford	
  
Some	
  more	
  context…	
  
So	
  why	
  this	
  talk?	
  
“Individuals	
  and	
  
Interac9ons	
  over	
  
Processes	
  and	
  Tools”	
  
So	
  how	
  do	
  we	
  apply	
  this?	
  
Star9ng	
  with	
  me…	
  
Story	
  #	
  1	
  
A	
  long	
  9me	
  ago,	
  
in	
  a	
  country	
  far	
  away…	
  	
  
Seriously	
  intense	
  
I	
  was	
  smug,	
  arrogant	
  
Start
Process
Decision
A B
Interrup9on	
  
you’re	
  an	
  arsehole.	
  
You	
  are	
  good	
  at	
  what	
  you	
  
do	
  but…	
  
Ouch.	
  
I	
  was	
  forced	
  to	
  look	
  in	
  a	
  mirror	
  
and	
  what	
  I	
  saw	
  was	
  ugly.	
  
All	
  change?	
  
Constantly	
  seek	
  feedback.	
  
Apply	
  this	
  feedback	
  to	
  yourself.	
  
It’s	
  just	
  how	
  we	
  do	
  it…	
  
Story	
  #	
  2	
  
Good	
  company	
  
Smart	
  people	
  
SCRUM	
  RITUALISTIC	
  
A	
  retrospec9ve…	
  
Issue	
  #	
  1	
  –	
  improve	
  our	
  es=ma=on!	
  
Planning…	
  
EsFmaFng.	
  	
  A	
  long	
  meeFng.	
  	
  
Really	
  long.	
  I	
  mean	
  Hours.	
  
Rinse	
  and	
  Repeat	
  
Whoa!	
  	
  Stop!!	
  
How	
  about	
  not	
  esFmaFng?	
  
Yikes,	
  too	
  radical,	
  ok.	
  
Instead,	
  let’s	
  Fmebox	
  
esFmaFon.	
  	
  You	
  have	
  an	
  hour,	
  
if	
  you	
  can’t	
  esFmate	
  it	
  in	
  that	
  
Fme,	
  it’s	
  not	
  in	
  the	
  sprint.	
  
Quality	
  interac9ons	
  
EsFmaFons	
  became	
  
discussions.	
  
Making	
  changes.	
  
Tricking	
  the	
  gyroscope.	
  
Constantly	
  look	
  for	
  
feedback	
  on	
  changes.	
  
The	
  mythical	
  10x	
  Team?	
  
Story	
  #	
  3	
  
Small	
  team.	
  Strong	
  team.	
  
By	
  rights	
  everyone	
  in	
  the	
  
team	
  should	
  be	
  a	
  team	
  lead.	
  
Sounds	
  great.	
  
Maybe.	
  
A	
  lot	
  of	
  years	
  of	
  
experience,	
  	
  
means	
  a	
  lot	
  of	
  “iner9a”	
  
The	
  situa9on	
  
Analysis	
  paralysis?	
  
Everyone	
  can	
  argue	
  mulFple	
  
points	
  of	
  view	
  effecFvely.	
  
How	
  to	
  lead	
  such	
  a	
  team?	
  
Vision?	
  
You	
  need	
  a	
  why.	
  
With	
  why,	
  you	
  can	
  guide	
  how.	
  
Applying	
  it	
  
	
  
Turning	
  it	
  around.	
  
Be	
  it	
  code,	
  architecture	
  	
  
or	
  process	
  
	
  
There	
  needs	
  to	
  be	
  a	
  why.	
  
Seek	
  to	
  understand	
  the	
  why.	
  
Process	
  is	
  not	
  
the	
  rule	
  of	
  law.	
  
Rather	
  it	
  is	
  a	
  set	
  of	
  concepts	
  
in	
  which	
  to	
  frame	
  the	
  
interac9on	
  between	
  
individuals	
  
in	
  order	
  to	
  facilitate	
  the	
  
efficient	
  genera9on	
  of	
  value.	
  
The	
  advantage	
  of	
  quality	
  
interac9ons	
  is	
  you	
  decrease	
  
the	
  reliance	
  on	
  process.	
  
Encourage	
  quality	
  
interacFons.	
  
Any	
  change	
  
starts	
  with	
  you.	
  
People	
  
Any	
  change	
  feeds	
  back	
  	
  
into	
  the	
  system	
  
InteracFons	
  
People	
  need	
  to	
  understand	
  
why	
  more	
  than	
  how.	
  
People	
  over	
  Process	
  
Thank	
  you	
  
5462	
  

More Related Content

More from C4Media

Streaming a Million Likes/Second: Real-Time Interactions on Live Video
Streaming a Million Likes/Second: Real-Time Interactions on Live VideoStreaming a Million Likes/Second: Real-Time Interactions on Live Video
Streaming a Million Likes/Second: Real-Time Interactions on Live VideoC4Media
 
Next Generation Client APIs in Envoy Mobile
Next Generation Client APIs in Envoy MobileNext Generation Client APIs in Envoy Mobile
Next Generation Client APIs in Envoy MobileC4Media
 
Software Teams and Teamwork Trends Report Q1 2020
Software Teams and Teamwork Trends Report Q1 2020Software Teams and Teamwork Trends Report Q1 2020
Software Teams and Teamwork Trends Report Q1 2020C4Media
 
Understand the Trade-offs Using Compilers for Java Applications
Understand the Trade-offs Using Compilers for Java ApplicationsUnderstand the Trade-offs Using Compilers for Java Applications
Understand the Trade-offs Using Compilers for Java ApplicationsC4Media
 
Kafka Needs No Keeper
Kafka Needs No KeeperKafka Needs No Keeper
Kafka Needs No KeeperC4Media
 
High Performing Teams Act Like Owners
High Performing Teams Act Like OwnersHigh Performing Teams Act Like Owners
High Performing Teams Act Like OwnersC4Media
 
Does Java Need Inline Types? What Project Valhalla Can Bring to Java
Does Java Need Inline Types? What Project Valhalla Can Bring to JavaDoes Java Need Inline Types? What Project Valhalla Can Bring to Java
Does Java Need Inline Types? What Project Valhalla Can Bring to JavaC4Media
 
Service Meshes- The Ultimate Guide
Service Meshes- The Ultimate GuideService Meshes- The Ultimate Guide
Service Meshes- The Ultimate GuideC4Media
 
Shifting Left with Cloud Native CI/CD
Shifting Left with Cloud Native CI/CDShifting Left with Cloud Native CI/CD
Shifting Left with Cloud Native CI/CDC4Media
 
CI/CD for Machine Learning
CI/CD for Machine LearningCI/CD for Machine Learning
CI/CD for Machine LearningC4Media
 
Fault Tolerance at Speed
Fault Tolerance at SpeedFault Tolerance at Speed
Fault Tolerance at SpeedC4Media
 
Architectures That Scale Deep - Regaining Control in Deep Systems
Architectures That Scale Deep - Regaining Control in Deep SystemsArchitectures That Scale Deep - Regaining Control in Deep Systems
Architectures That Scale Deep - Regaining Control in Deep SystemsC4Media
 
ML in the Browser: Interactive Experiences with Tensorflow.js
ML in the Browser: Interactive Experiences with Tensorflow.jsML in the Browser: Interactive Experiences with Tensorflow.js
ML in the Browser: Interactive Experiences with Tensorflow.jsC4Media
 
Build Your Own WebAssembly Compiler
Build Your Own WebAssembly CompilerBuild Your Own WebAssembly Compiler
Build Your Own WebAssembly CompilerC4Media
 
User & Device Identity for Microservices @ Netflix Scale
User & Device Identity for Microservices @ Netflix ScaleUser & Device Identity for Microservices @ Netflix Scale
User & Device Identity for Microservices @ Netflix ScaleC4Media
 
Scaling Patterns for Netflix's Edge
Scaling Patterns for Netflix's EdgeScaling Patterns for Netflix's Edge
Scaling Patterns for Netflix's EdgeC4Media
 
Make Your Electron App Feel at Home Everywhere
Make Your Electron App Feel at Home EverywhereMake Your Electron App Feel at Home Everywhere
Make Your Electron App Feel at Home EverywhereC4Media
 
The Talk You've Been Await-ing For
The Talk You've Been Await-ing ForThe Talk You've Been Await-ing For
The Talk You've Been Await-ing ForC4Media
 
Future of Data Engineering
Future of Data EngineeringFuture of Data Engineering
Future of Data EngineeringC4Media
 
Automated Testing for Terraform, Docker, Packer, Kubernetes, and More
Automated Testing for Terraform, Docker, Packer, Kubernetes, and MoreAutomated Testing for Terraform, Docker, Packer, Kubernetes, and More
Automated Testing for Terraform, Docker, Packer, Kubernetes, and MoreC4Media
 

More from C4Media (20)

Streaming a Million Likes/Second: Real-Time Interactions on Live Video
Streaming a Million Likes/Second: Real-Time Interactions on Live VideoStreaming a Million Likes/Second: Real-Time Interactions on Live Video
Streaming a Million Likes/Second: Real-Time Interactions on Live Video
 
Next Generation Client APIs in Envoy Mobile
Next Generation Client APIs in Envoy MobileNext Generation Client APIs in Envoy Mobile
Next Generation Client APIs in Envoy Mobile
 
Software Teams and Teamwork Trends Report Q1 2020
Software Teams and Teamwork Trends Report Q1 2020Software Teams and Teamwork Trends Report Q1 2020
Software Teams and Teamwork Trends Report Q1 2020
 
Understand the Trade-offs Using Compilers for Java Applications
Understand the Trade-offs Using Compilers for Java ApplicationsUnderstand the Trade-offs Using Compilers for Java Applications
Understand the Trade-offs Using Compilers for Java Applications
 
Kafka Needs No Keeper
Kafka Needs No KeeperKafka Needs No Keeper
Kafka Needs No Keeper
 
High Performing Teams Act Like Owners
High Performing Teams Act Like OwnersHigh Performing Teams Act Like Owners
High Performing Teams Act Like Owners
 
Does Java Need Inline Types? What Project Valhalla Can Bring to Java
Does Java Need Inline Types? What Project Valhalla Can Bring to JavaDoes Java Need Inline Types? What Project Valhalla Can Bring to Java
Does Java Need Inline Types? What Project Valhalla Can Bring to Java
 
Service Meshes- The Ultimate Guide
Service Meshes- The Ultimate GuideService Meshes- The Ultimate Guide
Service Meshes- The Ultimate Guide
 
Shifting Left with Cloud Native CI/CD
Shifting Left with Cloud Native CI/CDShifting Left with Cloud Native CI/CD
Shifting Left with Cloud Native CI/CD
 
CI/CD for Machine Learning
CI/CD for Machine LearningCI/CD for Machine Learning
CI/CD for Machine Learning
 
Fault Tolerance at Speed
Fault Tolerance at SpeedFault Tolerance at Speed
Fault Tolerance at Speed
 
Architectures That Scale Deep - Regaining Control in Deep Systems
Architectures That Scale Deep - Regaining Control in Deep SystemsArchitectures That Scale Deep - Regaining Control in Deep Systems
Architectures That Scale Deep - Regaining Control in Deep Systems
 
ML in the Browser: Interactive Experiences with Tensorflow.js
ML in the Browser: Interactive Experiences with Tensorflow.jsML in the Browser: Interactive Experiences with Tensorflow.js
ML in the Browser: Interactive Experiences with Tensorflow.js
 
Build Your Own WebAssembly Compiler
Build Your Own WebAssembly CompilerBuild Your Own WebAssembly Compiler
Build Your Own WebAssembly Compiler
 
User & Device Identity for Microservices @ Netflix Scale
User & Device Identity for Microservices @ Netflix ScaleUser & Device Identity for Microservices @ Netflix Scale
User & Device Identity for Microservices @ Netflix Scale
 
Scaling Patterns for Netflix's Edge
Scaling Patterns for Netflix's EdgeScaling Patterns for Netflix's Edge
Scaling Patterns for Netflix's Edge
 
Make Your Electron App Feel at Home Everywhere
Make Your Electron App Feel at Home EverywhereMake Your Electron App Feel at Home Everywhere
Make Your Electron App Feel at Home Everywhere
 
The Talk You've Been Await-ing For
The Talk You've Been Await-ing ForThe Talk You've Been Await-ing For
The Talk You've Been Await-ing For
 
Future of Data Engineering
Future of Data EngineeringFuture of Data Engineering
Future of Data Engineering
 
Automated Testing for Terraform, Docker, Packer, Kubernetes, and More
Automated Testing for Terraform, Docker, Packer, Kubernetes, and MoreAutomated Testing for Terraform, Docker, Packer, Kubernetes, and More
Automated Testing for Terraform, Docker, Packer, Kubernetes, and More
 

Recently uploaded

Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024Lorenzo Miniero
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii SoldatenkoFwdays
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterMydbops
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxLoriGlavin3
 
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...AliaaTarek5
 
Visualising and forecasting stocks using Dash
Visualising and forecasting stocks using DashVisualising and forecasting stocks using Dash
Visualising and forecasting stocks using Dashnarutouzumaki53779
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenHervé Boutemy
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxLoriGlavin3
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rick Flair
 
unit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxunit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxBkGupta21
 

Recently uploaded (20)

Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL Router
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
 
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
 
Visualising and forecasting stocks using Dash
Visualising and forecasting stocks using DashVisualising and forecasting stocks using Dash
Visualising and forecasting stocks using Dash
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache Maven
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...
 
unit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxunit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptx
 

People over Process: Applying It in Real World Software Development