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D E S I G N I N G A G E N T I V E T E C H
A I T H AT W O R K S F O R P E O P L E
#agentivetech
1 / 3 A PAT T E R N
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C A M E R A S W I T H O U T P H O T O G R A P H E R S
image: GetNarrative
image: Roomba
VA C U U M S W I T H O U T VA C U U M - E R S
image: Roomba
image: Google
C A R S W I T H O U T D R I V E R S
image: Google
D O E S T H I N G S 

O N U S E R S ’ B E H A L F
A G E N T I V E T E C H
image: Scarecrow / Paul Souders
image: ShotSpotter
image: Tertill
A S B I G A S Y O U C A N T H I N K
image: Scarecrow / Paul Souders
image: ShotSpotter
image: Tertill image: Avy
A S B I G A S Y O U C A N T H I N K
2 / 3 I T ’ S I N T E R E S T I N G
1 . A G E N T I V E I S “ N E W ”
2 . A G E N T I V E I S D I F F E R E N T
AgentiveManual
3 . A S H A N G R I - L A O F U S E R - C E N T E R E D N E S S
image: User Experience Professionals Association
C O M M O D I T Y
P R O D U C T
S E R V I C E
E X P E R I E N C E
A G E N T I V E : P O S T- AT T E N T I O N VA L U E
4 . A G E N T I V E I S T H R E S H O L D
5 . A G E N T I V E I S A . I .
5 . A G E N T I V E I S A . I .
5 . A G E N T I V E I S A . I .
5 . A G E N T I V E I S A . I .
5 . A G E N T I V E I S A . I .
5 . A G E N T I V E I S A . I .
3 / 3 S I T U AT I N G A G E N T I V E
A G E N T I V E T E C H
M AY S E E M L I K E A T Y P E O F P R O D U C T
B U T…
A G E N T I V E I S A M O D E O F U S E
A G E N T I V E I S A M O D E O F U S E
A G E N T I V E I S A M O D E O F U S E
A G E N T I V E I S A M O D E O F U S E
A G E N T I V E I S A M O D E O F U S E
A G E N T I V E I S A M O D E O F U S E
A G E N T I V E I S A M O D E O F U S E
C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
M U C H D E P E N D S O N T H E P E R S O N A’ S N E E D S
M U C H D E P E N D S O N T H E P E R S O N A’ S N E E D S
M U C H D E P E N D S O N T H E P E R S O N A’ S N E E D S
T H E “ N E W ” M O D E C H A N G E S T H I N G S
T H E “ N E W ” M O D E C H A N G E S T H I N G S
T H E “ N E W ” M O D E C H A N G E S T H I N G S
T H E “ N E W ” M O D E C H A N G E S T H I N G S
G I V E H U M A N I T Y
A P R O M O T I O N
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Designing Agentive Technology with Christopher Noessel

  • 1. D E S I G N I N G A G E N T I V E T E C H A I T H AT W O R K S F O R P E O P L E #agentivetech
  • 2. 1 / 3 A PAT T E R N
  • 3.
  • 5. C A M E R A S W I T H O U T P H O T O G R A P H E R S image: GetNarrative
  • 6.
  • 8. VA C U U M S W I T H O U T VA C U U M - E R S image: Roomba
  • 9.
  • 11. C A R S W I T H O U T D R I V E R S image: Google
  • 12. D O E S T H I N G S 
 O N U S E R S ’ B E H A L F A G E N T I V E T E C H
  • 13. image: Scarecrow / Paul Souders image: ShotSpotter image: Tertill
  • 14. A S B I G A S Y O U C A N T H I N K
  • 15. image: Scarecrow / Paul Souders image: ShotSpotter image: Tertill image: Avy A S B I G A S Y O U C A N T H I N K
  • 16. 2 / 3 I T ’ S I N T E R E S T I N G
  • 17. 1 . A G E N T I V E I S “ N E W ”
  • 18. 2 . A G E N T I V E I S D I F F E R E N T
  • 20. 3 . A S H A N G R I - L A O F U S E R - C E N T E R E D N E S S image: User Experience Professionals Association
  • 21. C O M M O D I T Y
  • 22. P R O D U C T
  • 23. S E R V I C E
  • 24. E X P E R I E N C E
  • 25. A G E N T I V E : P O S T- AT T E N T I O N VA L U E
  • 26. 4 . A G E N T I V E I S T H R E S H O L D
  • 27. 5 . A G E N T I V E I S A . I .
  • 28. 5 . A G E N T I V E I S A . I .
  • 29. 5 . A G E N T I V E I S A . I .
  • 30. 5 . A G E N T I V E I S A . I .
  • 31. 5 . A G E N T I V E I S A . I .
  • 32. 5 . A G E N T I V E I S A . I .
  • 33. 3 / 3 S I T U AT I N G A G E N T I V E
  • 34. A G E N T I V E T E C H M AY S E E M L I K E A T Y P E O F P R O D U C T B U T…
  • 35. A G E N T I V E I S A M O D E O F U S E
  • 36. A G E N T I V E I S A M O D E O F U S E
  • 37. A G E N T I V E I S A M O D E O F U S E
  • 38. A G E N T I V E I S A M O D E O F U S E
  • 39. A G E N T I V E I S A M O D E O F U S E
  • 40. A G E N T I V E I S A M O D E O F U S E
  • 41. A G E N T I V E I S A M O D E O F U S E
  • 42. C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
  • 43. C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
  • 44. C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
  • 45. C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
  • 46. C AT E G O R I Z I N G P R O D U C T S C A N B E T R I C K Y
  • 47. M U C H D E P E N D S O N T H E P E R S O N A’ S N E E D S
  • 48. M U C H D E P E N D S O N T H E P E R S O N A’ S N E E D S
  • 49. M U C H D E P E N D S O N T H E P E R S O N A’ S N E E D S
  • 50. T H E “ N E W ” M O D E C H A N G E S T H I N G S
  • 51. T H E “ N E W ” M O D E C H A N G E S T H I N G S
  • 52. T H E “ N E W ” M O D E C H A N G E S T H I N G S
  • 53. T H E “ N E W ” M O D E C H A N G E S T H I N G S
  • 54. G I V E H U M A N I T Y A P R O M O T I O N bit.ly/agentivebook Follow @agentivetech, @chrisnoessel     Christopher.W.Noessel@ibm.com ibm.com/travel