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Your Challenge:
HR issues are the number one challenge faced by IT leaders, yet very few CIOs have a plan to address this area in the coming year.
Major HR issues include high turnover, low employee engagement, difficulty sourcing applicants, weak employee development, and poor leadership and managerial skills.
IT priorities are typically driven by business needs. This leaves the IT department with no time to address internal department issues. As a result, people management is put aside and the issues are dealt with poorly or aren’t addressed at all.
Our Advice:
Critical Insight
The CIO must prioritize human resource issues in the IT department or risk negative effects such as high turnover and low employee engagement. Just as in auto racing, where a car must pull off the track for a pit stop for servicing or repair, so too must the CIO make time for the department to recharge employees.
A pit stop may seem counterproductive in the short term if the goal is to reach the finish line in the fastest time; however, in the long term, a pit stop will ensure employees have everything they need to successfully complete their work and to prevent breakdown.
Impact and Result
By identifying the root causes of the HR issues and developing an action plan to remedy them, IT organizations can expect to experience increased employee engagement and retention, better hiring decisions, improved productivity and performance, more employee collaboration within IT, and a higher project success rate.
During the implementation, track and showcase the improvements of the following metrics: time to hire, offer to acceptance ratio, cost per hire, retention rate, and training participation rates.
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