Data Collection Tools for Usability Evaluations af Anders Bruun, AAU

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Oplægget blev holdt ved InfinIT-arrangementet "Temadag om Remote Usability Testing" afholdt den 17. januar 2012. Læs mere på http://www.infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportager/mere_tid_prioritering_og_penge_til_brugbarhedstests.htm

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Data Collection Tools for Usability Evaluations af Anders Bruun, AAU

  1. 1. Data Collection Tools for Usability Evaluations
  2. 2. Overview Synchronous Asynchronous - Camtasia Studio - - SnagitLocal - Adobe Connect Autologging User Reporting - Teamviewer - Google Analytics - Google Forms - GoTo Meeting - ClickTale - Survey Monkey - Skype - CrazyEgg - Usabilla - See uxbooth.comRemote 2
  3. 3. Synchronous - Camtasia Studio - SnagitLocal Camtasia Studio + Records face webcam in hidden mode + Fast rendering + Advanced video editing - Advanced editing - Price (285 EUR) 3
  4. 4. Synchronous - Camtasia Studio - SnagitLocal Snagit + Simple + Price (48 EUR) - Face webcam not hidden - Slow rendering 4
  5. 5. Overview Synchronous Asynchronous - Camtasia Studio - - SnagitLocal - Adobe Connect Autologging User Reporting - Teamviewer - Google Analytics - Google Forms - GoTo Meeting - ClickTale - Survey Monkey - Skype - CrazyEgg - Usabilla - See uxbooth.comRemote 5
  6. 6. Synchronous - Adobe Connect - Teamviewer - GoTo Meeting - Skype Adobe Connect + Simple + Thin client + Recording supportRemote + Price (42 EUR, monthly hosted subscription) - Face webcam not hidden 6
  7. 7. Synchronous - Adobe Connect - Teamviewer - GoTo Meeting - Skype Teamviewer + Simple + Thin client + Recording supportRemote + Price (Free) - No webcam support (need for additional software) 7
  8. 8. Synchronous - Adobe Connect - Teamviewer - GoTo Meeting - Skype Skype + Simple + Widely used + Price (Free)Remote - No webcam support during screen sharing - No recording support (need additional software) 8
  9. 9. Overview Synchronous Asynchronous - Camtasia Studio - - SnagitLocal - Adobe Connect Autologging User Reporting - Teamviewer - Google Analytics - Google Forms - GoTo Meeting - ClickTale - Survey Monkey - Skype - CrazyEgg - Usabilla - See uxbooth.comRemote 9
  10. 10. Asynchronous Autologging - Google Analytics - ClickTaleAutologging - CrazyEgg - See uxbooth.com+ Simplest way to collect data+ Data is collected from all users Remote- Limited to simple summative data- Impossible to infer causality 10
  11. 11. Asynchronous User Reporting - Google Forms - Survey MonkeyGoogle Forms - Usabilla+ Simple setup+ Customizable questions+ Supports formative data+ Price (Free) Remote- Not recursive- Not integrated 11
  12. 12. Asynchronous User Reporting - Google Forms - Survey MonkeyUsabilla - Usabilla+ Supports summative and formative data (to a limited extent)+ Predefined tasks+ Simulates integration+ It’s different! Remote+ Price (70 EUR – 160 EUR monthly subscriptions)- Open ended questionnaire 12
  13. 13. Asynchronous User Reporting - Google Forms - Survey MonkeyCustom Web Form - Usabilla+ Supports formative data (to a high extent)+ Recursive- Setup time Remote- Not integrated- Rather boring aestethics 13
  14. 14. Overview Synchronous Asynchronous - Camtasia Studio - - SnagitLocal - Adobe Connect Autologging User Reporting - Teamviewer - Google Analytics - Google Forms - GoTo Meeting - ClickTale - Survey Monkey - Skype - CrazyEgg - Usabilla - See uxbooth.comRemote 14

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