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Building a Conscious Enterprise 
indroneil mukerjee 
(http://www.indroneil.com)
What ails economy today? 
SYMPTOMS 
1. A business cycle earmarked with 
recessions 
2. Alternating upswings and 
downswings 
3. Bail outs and wipe outs 
4. Businesses operating micro term 
5. 9 out of 10 start-ups failing 
6. Prices spiraling 
7. Stock markets in a tizzy 
8. Consumers going crazy 
9. Low employee confidence 
10. Global economic indicators on slide 
According to a list of business failures collected in 
Wikipedia more than 250 companies met the eventual 
demise of their well-known brand between year 2000 
and now. The causes include corporate crime and 
simple insolvency, and are notable for their financial 
impact on the economy. 
These include well-known brands of the likes of 
AgfaPhoto, Air America Radio Ansett Australia, ATA 
Holdings, Atlas Air, Enfield F.C, Enron, Jessops, 
Lehman Brothers, Maersk Air, Napster, Nortel, 
Northwestern Steel and Wire Polaroid Corporation, 
Silicon Graphics, Swissair, The Sharper Image, Tower 
Records, Trans World Airlines, Woolworths Group and 
WorldCom. 
December 12, 2013 Copyright (c) Indroneil 2013 2
…the related quality of life & living? 
Corruption perception index 2010 
Global protests 
December 12, 2013 Copyright (c) Indroneil 2013 3
Step back and reflect …. 
WHAT COULD BE THE REASON? 
December 12, 2013 Copyright (c) Indroneil 2013 4
Nature of prevailing businesses … 
• Addicted to unsustainable exponential economic 
expansion. 
• Predicated on the flawed assumption that GDP will 
always keep increasing 
• Led by the greed to maximize profit anyhow 
• 5S obsession 
• Involves zero-sum or negative-sum transactions 
• Mechanical systems following linear transactive 
processes 
• Insulated from and insensitive to systemic realties 
• Characterized by systemic denial and self-deception 
December 12, 2013 Copyright (c) Indroneil 2013 5
Conscious / virtuous enterprise 
Conscious / virtuous enterprise Unconscious / vicious enterprise 
Desire 
Ambition 
Acquisition 
Avarice 
Needs 
Scarcity 
Love 
of 
Power 
Values 
Dream 
Purpose 
Passion 
Pursuit 
Power 
of 
Love 
Abundance 
Assum 
ptions 
Copyright (c) Indroneil 2013
Companies who survived the recession 
Secret of survival 
Amazon Focus on the long term: looks to innovate with products like its 
new Kindle 3, and strives to expand market share, forever 
anticipating the next change. 
Ford A complete overhaul, eliminating models from its line, cutting 
costs and revamping its image 
Domino's Novelty: changing the self-proclaimed cardboard crust and 
ketchup sauce to a new, improved pizza 
Intel Simple patience: by waiting for pent-up demand to return 
Lego Exploration of the global market was the key to this company's 
recession-bucking success. 
December 12, 2013 Copyright (c) Indroneil 2013 7
What did they do differently? 
• Refrained from panicked knee-jerk 
– Responded rather than reacted 
• Did not rely on best-practices 
– Did what was appropriate for their 
organization in the situation 
• Let go, where necessary 
– Did not hesitate to revamp 
• Looked long term 
– Growth, rather than survival was 
in focus 
Snapshot of findings from a research carried 
out in 2008 across 4700 companies 
December 12, 2013 Copyright (c) Indroneil 2013 8
Nature of emerging businesses 
 Create, conserve and consume in harmony. 
 Work towards co-creating collective wealth, 
wisdom and well-being – inclusive. 
 Driven inside-out: values, purpose & beliefs 
 Mentality is that of abundance. 
 Sustains systemic harmony. 
There is no disaster !!! 
What we call a disaster is Nature trying to restore 
harmony disrupted by man's greedy exploitation to 
bring about correction. This explains situations of 
cataclysmic nature including recession and some 
seemingly successful organizations going bust. 
December 12, 2013 Copyright (c) Indroneil 2013 9
Conscious enterprises to heal the economy 
1. Executive intent, belief and conviction in enterprise consciousness 
2. Respecting change and disruption as a systemic neutralizer 
3. Willingness to let go of habits to adapt to changes in the habitats 
4. Faith in enterprise ‘being’ and not getting carried away with 
‘becoming’ 
5. Conducts business as an expression of its purpose of existence 
6. Leadership is driven by a cause and mission, not motivated by a 
need to manage and overcome fear of change 
7. Nurtures a process of natural selection and emergence for creating 
and living interdependent stakeholder relationships. 
8. Conscious Learning – openness and receptivity to learning as an 
enterprise – a part of the conscious enterprise culture 
9. Cellular consciousness amongst members and other stakeholders 
10. Close-loop feedback and knowledge osmosis to enable continuous 
evolution. 
Conscious enterprises are 
complex humanistic systems. 
Living, breathing, reaching 
out, sensing and responding. 
With capability of self-adapting, 
self-learning and 
self-evolving. 
December 12, 2013 Copyright (c) Indroneil 2013 10
All that is living may not be evolving 
“There is an element of consciousness of a 
certain essence of life amongst living systems. 
This is the fundamental determinant for a living 
enterprise to evolve. Thus, there could be 
enterprises which are very much alive, 
breathing and pulsating over decades and yet 
with little or no sign of movement. This is a 
classic case of the enterprise consciousness being 
not awakened, threatening extinction of a living 
enterprise.” 
~ From ‘Tap Enterprise Consciousness’ published in the Management Next 
December 12, 2013 Copyright (c) Indroneil 2013 11
Being of a Conscious Enterprise 
 Embodies a unique memetic DNA the strands 
of which represents the enterprise values and 
purpose 
 Often inherits the fundamentals of the life 
context of founders’ and early members 
 Emerges through a process of conscious co-creation 
 Enrolls members / stake-holders as cellular / 
organic constituents 
 Evolves with time by essentially relating and 
respond to inter-dependent entities in the eco-system 
 Lives a tactile enterprise culture by creating 
authentic experiences, consistently. 
December 12, 2013 Copyright (c) Indroneil 2013 12
10-O-O symptoms 
OBSESSIONS OMISSIONS 
Governance 
Complex Structures 
Transactions 
Competencies 
Knowledge Retention 
Business Strategies 
Policies / Procedures 
Change Management 
Becoming 
Guardianship 
Evolving Forms 
Relationships 
Consciousness 
Knowledge Osmosis 
Business Instinct 
Organization Dialog 
Adapting to change 
Being 
Only that which 
makes meaning, 
makes money!!! 
December 12, 2013 Copyright (c) Indroneil 2013 13
Some promising Conscious Enterprises 
Amazon Best Buy BMW CarMax Caterpillar Commerce 
Bank 
Container 
Store 
Costco eBay Google Harley- 
Davidson 
Honda 
IDEO IKEA JetBlue Johnson & 
Johnson 
Jordan's 
Furniture 
L.L. Bean 
New Balance Patagonia Progressive 
Insurance 
REI Southwest Starbucks 
Timberland Toyota Trader Joe's UPS Wegmans Whole Foods 
These are Firms of Endearment (FoE). These companies pay their employees very well, provide great 
value to customers, and have thriving, profitable suppliers. They are also wonderful for investors, returning 
1025% over the past 10 years, compared to only 122% for the S&P 500 and 316% for the companies 
profiled in the bestselling book Good to Great -- companies selected purely on the basis of their ability to 
deliver superior returns to investors. 
December 12, 2013 Copyright (c) Indroneil 2013 14
Conscious Leadership: 
architects of CE 
Commit-ment 
Com-passion 
Integrity 
Content-ment 
AUTHENTICITY 
December 12, 2013 Copyright (c) Indroneil 2013 15
The role of a 
Conscious Leader 
A Conscious Leader is someone who leads with 
Conscious Awareness - a ‘knowing’ of what is going on 
inside and out, the effects of decisions and actions, and 
the interaction between a complex array of factors and 
forces. She enables transcending of unconscious 
patterns, fostering of an expanded perspective and 
openness to new possibilities in a conscious enterprise. 
Conscious Leaders are people who recognize and 
align to the higher purpose of their enterprise and the 
interdependence of the stakeholders in their business. 
Her role is essential for the ongoing learning, growth 
and development of the enterprise, its stakeholders and 
members. 
Conscious Leadership is more about an 
expanded consciousness than competence 
and character. 
December 12, 2013 Copyright (c) Indroneil 2013 16
Conscious Leaders are enterprise enablers 
Enabler 
Expert 
Entrepreneur 
Executive 
NEED GUNAS 
Enabler Religion S, s 
Expert Respect S, r 
Entrepreneur Richness R, t 
Executive Relevance T, s 
An enabler, like the Sun, radiates essential 
power of presence all around, sustaining 
life and making things happen. 
December 12, 2013 Copyright (c) Indroneil 2013 17
Building a culture of shared consciousness 
The human no more is a 
‘resource’ but a key 
‘source’ of value 
creation. 
For it is in being human 
that consciousness is 
awakened. 
And only when 
humankind brings 
together participating 
entities in a space of 
shared consciousness, a 
living, pulsating 
conscious culture gets 
build. 
December 12, 2013 Copyright (c) Indroneil 2013 18
The essence of 
Conscious Culture 
GYANA 
DEDICATION 
BHAKTI 
KARMA 
SELF 
KNOW-LEDGE 
KNOWLEDGE ACTION 
Conscious Culture is one that 
fosters individual and collective 
reflection and explicit articulation 
of what we see or wonder as we 
reflect. 
The fabric fosters ongoing 
learning, growth and 
development for the people 
constituting the organization and 
for the enterprise as an organism 
or ecosystem. 
December 12, 2013 Copyright (c) Indroneil 2013 19
Values to value-creation – an example 
WEALTH 
• Creating, extracting, enhancing value in tangible terms 
ACHIEVEMENT 
• A sense of accomplishment (a lasting contribution) 
RESPONSIBILITY 
• Dependable, reliable, Accountable for results 
RESPECT 
• Self esteem, sense of personal identity 
POWER 
• Control, authority beliefs, and influence over others 
CREATIVITY 
• Being imaginative, innovative, creative 
INNER HARMONTY 
• Principled and driven by one's truth, being upfront about things which may not be 
acceptable as a statement of truth. 
December 12, 2013 Copyright (c) Indroneil 2013 20
Shared norms - > shared culture 
iProdigy Norms 
Member side 
Articulate thoughts and feellings 
as and when they arise 
Do whatever it takes to keep 
physical energies high, 
proactively 
Ask, 'Who signs my pay cheque?' 
Share observations and give 
feedback without playing safe 
Be ruthless about being with work 
for at least 12 hours a day on an 
average 
Day start with committed goals to 
iProdigy which are met any which 
way 
On an average spend 2 days a 
week outside office with clients / 
partners. 
Don't allow distractions - screen / 
discern what is important / not 
important 
Fullfilll iProdigy commitments on 
time - come what may. 
Don't be tolerant to misuse and 
tardiness 
iProdigy works 24/7. So does your 
mindshare. 
Personal issues not to be brought 
to the work place - options 1. Stay 
back and resolve at home 2. seek 
support in a separate forum 
Ensure zero-waste living in this 
space. 
iProdigy Norms 
Partner facing Client facing 
Be demanding & ruthless with 
external and internal service 
providers 
Prepare value propositon before 
every call and pitch high 
Ask - 1. Have I demanded 2. Have I 
been ruthless in receiving the 
service 
Sell without shame 
Before commiting a spend on 
behalf of Prodigy be prudent. 
While seeking an appointment 
clearly state what the person is 
going to lose by meeting / speaking 
to us. 
Check individually if I would have 
spent the same amount for myself. 
Before making any payment check 
whether we have received 
everything committed, for the 
present and the future. 
Ensure a consistent uniform 
message to the external world 
Before approving capital 
expenditure justify how it will come 
back as 10 times returns 
Listen, listen, listen 
December 12, 2013 Copyright (c) Indroneil 2013 21
If you have the passion & purpose to build a 
living and evolving Conscious Enterprise, you 
have a partner to accompany you in your 
mission. 
Reachme@indroneil.com 
December 12, 2013 Copyright (c) Indroneil 2013 22

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Building a Conscious enterprise

  • 1. Building a Conscious Enterprise indroneil mukerjee (http://www.indroneil.com)
  • 2. What ails economy today? SYMPTOMS 1. A business cycle earmarked with recessions 2. Alternating upswings and downswings 3. Bail outs and wipe outs 4. Businesses operating micro term 5. 9 out of 10 start-ups failing 6. Prices spiraling 7. Stock markets in a tizzy 8. Consumers going crazy 9. Low employee confidence 10. Global economic indicators on slide According to a list of business failures collected in Wikipedia more than 250 companies met the eventual demise of their well-known brand between year 2000 and now. The causes include corporate crime and simple insolvency, and are notable for their financial impact on the economy. These include well-known brands of the likes of AgfaPhoto, Air America Radio Ansett Australia, ATA Holdings, Atlas Air, Enfield F.C, Enron, Jessops, Lehman Brothers, Maersk Air, Napster, Nortel, Northwestern Steel and Wire Polaroid Corporation, Silicon Graphics, Swissair, The Sharper Image, Tower Records, Trans World Airlines, Woolworths Group and WorldCom. December 12, 2013 Copyright (c) Indroneil 2013 2
  • 3. …the related quality of life & living? Corruption perception index 2010 Global protests December 12, 2013 Copyright (c) Indroneil 2013 3
  • 4. Step back and reflect …. WHAT COULD BE THE REASON? December 12, 2013 Copyright (c) Indroneil 2013 4
  • 5. Nature of prevailing businesses … • Addicted to unsustainable exponential economic expansion. • Predicated on the flawed assumption that GDP will always keep increasing • Led by the greed to maximize profit anyhow • 5S obsession • Involves zero-sum or negative-sum transactions • Mechanical systems following linear transactive processes • Insulated from and insensitive to systemic realties • Characterized by systemic denial and self-deception December 12, 2013 Copyright (c) Indroneil 2013 5
  • 6. Conscious / virtuous enterprise Conscious / virtuous enterprise Unconscious / vicious enterprise Desire Ambition Acquisition Avarice Needs Scarcity Love of Power Values Dream Purpose Passion Pursuit Power of Love Abundance Assum ptions Copyright (c) Indroneil 2013
  • 7. Companies who survived the recession Secret of survival Amazon Focus on the long term: looks to innovate with products like its new Kindle 3, and strives to expand market share, forever anticipating the next change. Ford A complete overhaul, eliminating models from its line, cutting costs and revamping its image Domino's Novelty: changing the self-proclaimed cardboard crust and ketchup sauce to a new, improved pizza Intel Simple patience: by waiting for pent-up demand to return Lego Exploration of the global market was the key to this company's recession-bucking success. December 12, 2013 Copyright (c) Indroneil 2013 7
  • 8. What did they do differently? • Refrained from panicked knee-jerk – Responded rather than reacted • Did not rely on best-practices – Did what was appropriate for their organization in the situation • Let go, where necessary – Did not hesitate to revamp • Looked long term – Growth, rather than survival was in focus Snapshot of findings from a research carried out in 2008 across 4700 companies December 12, 2013 Copyright (c) Indroneil 2013 8
  • 9. Nature of emerging businesses  Create, conserve and consume in harmony.  Work towards co-creating collective wealth, wisdom and well-being – inclusive.  Driven inside-out: values, purpose & beliefs  Mentality is that of abundance.  Sustains systemic harmony. There is no disaster !!! What we call a disaster is Nature trying to restore harmony disrupted by man's greedy exploitation to bring about correction. This explains situations of cataclysmic nature including recession and some seemingly successful organizations going bust. December 12, 2013 Copyright (c) Indroneil 2013 9
  • 10. Conscious enterprises to heal the economy 1. Executive intent, belief and conviction in enterprise consciousness 2. Respecting change and disruption as a systemic neutralizer 3. Willingness to let go of habits to adapt to changes in the habitats 4. Faith in enterprise ‘being’ and not getting carried away with ‘becoming’ 5. Conducts business as an expression of its purpose of existence 6. Leadership is driven by a cause and mission, not motivated by a need to manage and overcome fear of change 7. Nurtures a process of natural selection and emergence for creating and living interdependent stakeholder relationships. 8. Conscious Learning – openness and receptivity to learning as an enterprise – a part of the conscious enterprise culture 9. Cellular consciousness amongst members and other stakeholders 10. Close-loop feedback and knowledge osmosis to enable continuous evolution. Conscious enterprises are complex humanistic systems. Living, breathing, reaching out, sensing and responding. With capability of self-adapting, self-learning and self-evolving. December 12, 2013 Copyright (c) Indroneil 2013 10
  • 11. All that is living may not be evolving “There is an element of consciousness of a certain essence of life amongst living systems. This is the fundamental determinant for a living enterprise to evolve. Thus, there could be enterprises which are very much alive, breathing and pulsating over decades and yet with little or no sign of movement. This is a classic case of the enterprise consciousness being not awakened, threatening extinction of a living enterprise.” ~ From ‘Tap Enterprise Consciousness’ published in the Management Next December 12, 2013 Copyright (c) Indroneil 2013 11
  • 12. Being of a Conscious Enterprise  Embodies a unique memetic DNA the strands of which represents the enterprise values and purpose  Often inherits the fundamentals of the life context of founders’ and early members  Emerges through a process of conscious co-creation  Enrolls members / stake-holders as cellular / organic constituents  Evolves with time by essentially relating and respond to inter-dependent entities in the eco-system  Lives a tactile enterprise culture by creating authentic experiences, consistently. December 12, 2013 Copyright (c) Indroneil 2013 12
  • 13. 10-O-O symptoms OBSESSIONS OMISSIONS Governance Complex Structures Transactions Competencies Knowledge Retention Business Strategies Policies / Procedures Change Management Becoming Guardianship Evolving Forms Relationships Consciousness Knowledge Osmosis Business Instinct Organization Dialog Adapting to change Being Only that which makes meaning, makes money!!! December 12, 2013 Copyright (c) Indroneil 2013 13
  • 14. Some promising Conscious Enterprises Amazon Best Buy BMW CarMax Caterpillar Commerce Bank Container Store Costco eBay Google Harley- Davidson Honda IDEO IKEA JetBlue Johnson & Johnson Jordan's Furniture L.L. Bean New Balance Patagonia Progressive Insurance REI Southwest Starbucks Timberland Toyota Trader Joe's UPS Wegmans Whole Foods These are Firms of Endearment (FoE). These companies pay their employees very well, provide great value to customers, and have thriving, profitable suppliers. They are also wonderful for investors, returning 1025% over the past 10 years, compared to only 122% for the S&P 500 and 316% for the companies profiled in the bestselling book Good to Great -- companies selected purely on the basis of their ability to deliver superior returns to investors. December 12, 2013 Copyright (c) Indroneil 2013 14
  • 15. Conscious Leadership: architects of CE Commit-ment Com-passion Integrity Content-ment AUTHENTICITY December 12, 2013 Copyright (c) Indroneil 2013 15
  • 16. The role of a Conscious Leader A Conscious Leader is someone who leads with Conscious Awareness - a ‘knowing’ of what is going on inside and out, the effects of decisions and actions, and the interaction between a complex array of factors and forces. She enables transcending of unconscious patterns, fostering of an expanded perspective and openness to new possibilities in a conscious enterprise. Conscious Leaders are people who recognize and align to the higher purpose of their enterprise and the interdependence of the stakeholders in their business. Her role is essential for the ongoing learning, growth and development of the enterprise, its stakeholders and members. Conscious Leadership is more about an expanded consciousness than competence and character. December 12, 2013 Copyright (c) Indroneil 2013 16
  • 17. Conscious Leaders are enterprise enablers Enabler Expert Entrepreneur Executive NEED GUNAS Enabler Religion S, s Expert Respect S, r Entrepreneur Richness R, t Executive Relevance T, s An enabler, like the Sun, radiates essential power of presence all around, sustaining life and making things happen. December 12, 2013 Copyright (c) Indroneil 2013 17
  • 18. Building a culture of shared consciousness The human no more is a ‘resource’ but a key ‘source’ of value creation. For it is in being human that consciousness is awakened. And only when humankind brings together participating entities in a space of shared consciousness, a living, pulsating conscious culture gets build. December 12, 2013 Copyright (c) Indroneil 2013 18
  • 19. The essence of Conscious Culture GYANA DEDICATION BHAKTI KARMA SELF KNOW-LEDGE KNOWLEDGE ACTION Conscious Culture is one that fosters individual and collective reflection and explicit articulation of what we see or wonder as we reflect. The fabric fosters ongoing learning, growth and development for the people constituting the organization and for the enterprise as an organism or ecosystem. December 12, 2013 Copyright (c) Indroneil 2013 19
  • 20. Values to value-creation – an example WEALTH • Creating, extracting, enhancing value in tangible terms ACHIEVEMENT • A sense of accomplishment (a lasting contribution) RESPONSIBILITY • Dependable, reliable, Accountable for results RESPECT • Self esteem, sense of personal identity POWER • Control, authority beliefs, and influence over others CREATIVITY • Being imaginative, innovative, creative INNER HARMONTY • Principled and driven by one's truth, being upfront about things which may not be acceptable as a statement of truth. December 12, 2013 Copyright (c) Indroneil 2013 20
  • 21. Shared norms - > shared culture iProdigy Norms Member side Articulate thoughts and feellings as and when they arise Do whatever it takes to keep physical energies high, proactively Ask, 'Who signs my pay cheque?' Share observations and give feedback without playing safe Be ruthless about being with work for at least 12 hours a day on an average Day start with committed goals to iProdigy which are met any which way On an average spend 2 days a week outside office with clients / partners. Don't allow distractions - screen / discern what is important / not important Fullfilll iProdigy commitments on time - come what may. Don't be tolerant to misuse and tardiness iProdigy works 24/7. So does your mindshare. Personal issues not to be brought to the work place - options 1. Stay back and resolve at home 2. seek support in a separate forum Ensure zero-waste living in this space. iProdigy Norms Partner facing Client facing Be demanding & ruthless with external and internal service providers Prepare value propositon before every call and pitch high Ask - 1. Have I demanded 2. Have I been ruthless in receiving the service Sell without shame Before commiting a spend on behalf of Prodigy be prudent. While seeking an appointment clearly state what the person is going to lose by meeting / speaking to us. Check individually if I would have spent the same amount for myself. Before making any payment check whether we have received everything committed, for the present and the future. Ensure a consistent uniform message to the external world Before approving capital expenditure justify how it will come back as 10 times returns Listen, listen, listen December 12, 2013 Copyright (c) Indroneil 2013 21
  • 22. If you have the passion & purpose to build a living and evolving Conscious Enterprise, you have a partner to accompany you in your mission. Reachme@indroneil.com December 12, 2013 Copyright (c) Indroneil 2013 22