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ITES Transition Manager's boot camp

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ITES Transition Manager's Boot Camp

Small group coaching on Tools for Seamless Process Transitions

For more details contact : 044-43527020, 9176616766

To know more about Canopus visit www.collaborat.com

Published in: Business, Technology
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ITES Transition Manager's boot camp

  1. 1. Exclusively for your use, not for distribution without permission.<br />Canopus Business Management Group| 35 – B1, Gokulam Phase 2, Sriram Nagar, Nolambur, Mogappair(W), Chennai 600095| +91 44 43527020 <br />1<br />
  2. 2. ITES Transition Manager’s Boot Camp<br />This is an Exclusive Coaching Program which is first of its kind in the market. Specifically developed to enhance the skills of ITES Transition Managers and thus make the process transition seamless. Immaterial of whether you work for captive enterprise or third party ITES firm, this program will come handy.  This will be a 2-full day boot camp aimed at providing tools, techniques, methods and tips needed for transition managers to handle the transition end-to-end. <br />Key Result Areas : <br />There are two key result areas – Process orientation & Customer Orientation. This covers the following aspects:<br /><ul><li>Ability to insist on realism
  3. 3. Project manage the transition effectively
  4. 4. Gather customer requirements effectively
  5. 5. Able to map the process effectively</li></ul>Benefits to the Organization :<br /><ul><li>Benefits of Timely & Accurate Transition
  6. 6. Fact based decisions during transition helps resolve many customer issues in future
  7. 7. Faster and on-time transitions
  8. 8. Increased effectiveness of transition managers (increase in projects per transition managers)
  9. 9. Capture process details accurately
  10. 10. Able to establish capacity effectively
  11. 11. Analyze the data and decide targets for SLA correctly
  12. 12. Able to handle Customer Communication
  13. 13. Process management skills</li></ul>Target Participants : ITES Transition Managers, Project Managers, Operations Managers.<br />Duration: 2 day full time boot camp<br />For more information on Curriculum, please contact us <br />Exclusively for your use, not for distribution without permission.<br />Canopus Business Management Group| 35 – B1, Gokulam Phase 2, Sriram Nagar, Nolambur, Mogappair(W), Chennai 600095| +91 44 43527020 <br />2<br />
  14. 14. About Canopus Business Management Group<br />We help also clients in:<br /><ul><li>Improving brand loyalty, higher customer retention, faster sales conversion, increased share of customer’s   wallet by enhancing Customer Experience across the customer life cycle
  15. 15. Deriving breakthrough Business Strategies and Executing them successfully by synchronizing existing people, process & information such as SWOT, budgetary planning, metrics, performance management, etc by primarily using Hoshin Kanri
  16. 16. Improving profitability by leading Business Transformation initiatives by primarily using tools such as Lean, Six Sigma & TOC</li></ul>Clientele<br />About Neil <br />Known in short as Neil, Nilakantasrinivasan is the Principal of Canopus Business Management Group.<br /> He has served in various leadership capacities in HSBC, Bank of America, Whirlpool Corporation, <br /> Standard Chartered Bank & TVS Motors. His last assignment was with HSBC as Senior Vice President <br /> for Customer Experience & Business Transformation. He has led enterprise level change deployment programs <br /> in manufacturing & service environments. <br />Apart from these services offered by Canopus, Neil is engaged in One-to-One coaching of leaders in the areas of Customer Experience, Execution Orientation & Business Excellence.<br />Contact:<br />www.collaborat.comneil@collaborat.com<br />+91 917616766 Chat now click here<br />Exclusively for your use, not for distribution without permission.<br />Canopus Business Management Group| 35 – B1, Gokulam Phase 2, Sriram Nagar, Nolambur, Mogappair(W), Chennai 600095| +91 44 43527020 <br />3<br />

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