Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Transforming how work gets
done at PwC
Paula Young
19 November 2013
PwC ─ an overview
Assurance, Tax & Advisory services

182,000+
People

776
Locations

158
Countries

Helping organisations...
The Cathedral & the Bazaar

PwC
Our goal
To provide one common social
networking & collaboration platform that
accelerates our ability to connect with
eac...
Our approach
• Start small, think big
• Move fast - experiment, listen, learn and iterate
• Buy not build, configure not c...
90-day sprints
STEP 1:

requirements
+ funding

STEP 5:

design + test

STEP 3:

vendor selection

STEP 7, 8, 9 & 10:

cre...
Pilots > Waves
Energy

9
Enabling change - bumps along the way
• Expect and harness resistance
• Bringing internal groups on the journey
• Managing...
11
1200 advocates
playing a key role
in our success

Strictly private and confidential
Spain

13
In Singapore they had a flash of inspiration …

14
Norway

100%
adoption

15
Emerging practices
1.

Encouraging “Advocates”

2.

Giving it away

3.

Main communications platform

16
What value is getting generated?
Improving how work gets done

Business Development: Taking the pain out of proposals
Account Teams: Connecting people and ...
Business Results – FINDING EXPERTISE

Research while you sleep
One Friday, a manager
in PwC Russia asked a
question...

23...
Business Results – WINNING NEW WORK

Taking the pain out of proposals
OPPORTUNITY

the $10
million bid
THE PREMISE | A two...
Business Results– GIVING OUR PEOPLE A VOICE

People engagement – a new way to lead
2013 + 2013

Territory Senior
Partners
...
A fundamental shift is happening …
Connect

IT’S ABOUT:

Collaborate
Create

• Communication and
connection
• Building rel...
A big opportunity to transform
enhance
the way PwC works

with Spark you can ...
Thank you

paula.young@uk.pwc.com

24
Paula Young Transforming how works gets done at PwC
Upcoming SlideShare
Loading in …5
×

of

Paula Young Transforming how works gets done at PwC  Slide 1 Paula Young Transforming how works gets done at PwC  Slide 2 Paula Young Transforming how works gets done at PwC  Slide 3 Paula Young Transforming how works gets done at PwC  Slide 4 Paula Young Transforming how works gets done at PwC  Slide 5 Paula Young Transforming how works gets done at PwC  Slide 6 Paula Young Transforming how works gets done at PwC  Slide 7 Paula Young Transforming how works gets done at PwC  Slide 8 Paula Young Transforming how works gets done at PwC  Slide 9 Paula Young Transforming how works gets done at PwC  Slide 10 Paula Young Transforming how works gets done at PwC  Slide 11 Paula Young Transforming how works gets done at PwC  Slide 12 Paula Young Transforming how works gets done at PwC  Slide 13 Paula Young Transforming how works gets done at PwC  Slide 14 Paula Young Transforming how works gets done at PwC  Slide 15 Paula Young Transforming how works gets done at PwC  Slide 16 Paula Young Transforming how works gets done at PwC  Slide 17 Paula Young Transforming how works gets done at PwC  Slide 18 Paula Young Transforming how works gets done at PwC  Slide 19 Paula Young Transforming how works gets done at PwC  Slide 20 Paula Young Transforming how works gets done at PwC  Slide 21 Paula Young Transforming how works gets done at PwC  Slide 22 Paula Young Transforming how works gets done at PwC  Slide 23 Paula Young Transforming how works gets done at PwC  Slide 24
Upcoming SlideShare
Business Value of APIs - TFG 2012 Issue2 (Webcast)
Next
Download to read offline and view in fullscreen.

0 Likes

Share

Download to read offline

Paula Young Transforming how works gets done at PwC

Download to read offline

Related Books

Free with a 30 day trial from Scribd

See all

Related Audiobooks

Free with a 30 day trial from Scribd

See all
  • Be the first to like this

Paula Young Transforming how works gets done at PwC

  1. 1. Transforming how work gets done at PwC Paula Young 19 November 2013
  2. 2. PwC ─ an overview Assurance, Tax & Advisory services 182,000+ People 776 Locations 158 Countries Helping organisations and individuals create the value they’re looking for
  3. 3. The Cathedral & the Bazaar PwC
  4. 4. Our goal To provide one common social networking & collaboration platform that accelerates our ability to connect with each other and collaborate together to create value for ourselves and our clients. PwC
  5. 5. Our approach • Start small, think big • Move fast - experiment, listen, learn and iterate • Buy not build, configure not customise • Go where the energy is PwC
  6. 6. 90-day sprints STEP 1: requirements + funding STEP 5: design + test STEP 3: vendor selection STEP 7, 8, 9 & 10: creating value STEP 2: STEP 6: RFI to vendors creating awareness STEP 4: contracting 7
  7. 7. Pilots > Waves
  8. 8. Energy 9
  9. 9. Enabling change - bumps along the way • Expect and harness resistance • Bringing internal groups on the journey • Managing the risks - protecting client confidentiality - data privacy and ediscovery - IT security
  10. 10. 11
  11. 11. 1200 advocates playing a key role in our success Strictly private and confidential
  12. 12. Spain 13
  13. 13. In Singapore they had a flash of inspiration … 14
  14. 14. Norway 100% adoption 15
  15. 15. Emerging practices 1. Encouraging “Advocates” 2. Giving it away 3. Main communications platform 16
  16. 16. What value is getting generated?
  17. 17. Improving how work gets done Business Development: Taking the pain out of proposals Account Teams: Connecting people and facilitating collaboration Markets: Gaining insights into topical issues People Engagement: Connecting with our people in meaningful ways Innovation: Sharing new ideas and creating new ways of working Onboarding: Plugging people into the PwC network Measures & business results? 18
  18. 18. Business Results – FINDING EXPERTISE Research while you sleep One Friday, a manager in PwC Russia asked a question... 23 17 replies “Do tax authorities in other countries take tax from an agent, even if they haven’t withheld the tax from their client...?” countries 19
  19. 19. Business Results – WINNING NEW WORK Taking the pain out of proposals OPPORTUNITY the $10 million bid THE PREMISE | A two-week proposal finished in just one week. The per cent reduction in version control issues. = a higher quality document delivered in half the time “This was a two-week proposal we did in one week … we didn’t lose sleep.” 20
  20. 20. Business Results– GIVING OUR PEOPLE A VOICE People engagement – a new way to lead 2013 + 2013 Territory Senior Partners THE PREMISE | An opportunity for people to engage with leadership and join the conversation. The number of participating countries Comments were read out live on stage - the leaders were listening. 21
  21. 21. A fundamental shift is happening … Connect IT’S ABOUT: Collaborate Create • Communication and connection • Building relationships • Willingness to participate, engage and share Transparent Authentic Vibrant Inclusive Collaborative PwC User-driven 22
  22. 22. A big opportunity to transform enhance the way PwC works with Spark you can ...
  23. 23. Thank you paula.young@uk.pwc.com 24

Views

Total views

1,416

On Slideshare

0

From embeds

0

Number of embeds

2

Actions

Downloads

12

Shares

0

Comments

0

Likes

0

×