Heini Oikkonen Mobile Library App Goes Home

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Heini Oikkonen Mobile Library App Goes Home

  1. 1. MOBILE LIBRARY APP GOES HOME HOW TO LEND BOOKS FROM YOUR FRIENDS AND OTHER DIGITAL SOLUTIONS TO USE THE LIBRARY IN THE 21ST CENTURY OIKKONEN HEINI Helsinki City Library 21.11.2013
  2. 2. 21.11.2013 Helsingin kaupunginkirjasto Nathan Williams 2
  3. 3. cosy, familiar, safe, well-known, good, nice, quiet, local, friendly, adventurous, public space, everyone, clubs, books, kids, free, fine, pleasant, proper, work, big, collection, memories, history, shelves, reading, writing, together, stories, literature, unknown, imagine, tales, super, visions, future and taste 21.11.2013 Helsinki City Library 3
  4. 4. Loan books and find information 21.11.2013 Helsinki City Library 4
  5. 5. 21.11.2013 Helsinki City Library 5
  6. 6. What we know about smartphones?  Smartphone is more personal than a PC  Smartphones are used anywhere, anytime  Smartphones interact with the real physical world  Smartphones stimulate quick interactions and consuming rather than complex information retrieval 21.11.2013 Helsinki City Library 6
  7. 7. What we know about users  Users know that one can lend books from a library  Most library users visit library frequently  Users are very concerned about loan fees and renewing their books on time  Users loan books from user to user without telling it to library staff  Many users forget when they should return their books  Some users have stopped using the library because it’s easier to get access to information and literature elsewhere 21.11.2013 Helsinki City Library 7
  8. 8. Library Culture Community Collection Loaning Meeting place Social web Discussion Feedback Finding Mobile Technology Mobility Open Limitless
  9. 9. Loan library items from user to user 21.11.2013 Helsingin kaupunginkirjasto 9
  10. 10. 21.11.2013 Helsinki City Library 11
  11. 11. What users want (and we asked)  Users had little expectations before testing the product. Their expectations grew during the project.  Some users understood the concept easily, some had difficulties understanding how the friend-loan worked.  However, almost everyone said they would definitely use the app / friend-loan if the service would be available.  For most users it was easier to comment on an actual product than just an idea  Users would like to know what their peers are reading  Users would like to manage their own loans in an easy and accessible way & find books in new ways (augmented reality)  Users would like to go on a blind date based on their reading habbits 21.11.2013 Helsinki City Library 12
  12. 12. 21.11.2013 Helsingin kaupunginkirjasto 13
  13. 13. 21.11.2013 Helsinki City Library 14
  14. 14. 21.11.2013 Helsinki City Library 15
  15. 15. 21.11.2013 Helsingin kaupunginkirjasto 16
  16. 16. 21.11.2013 Helsingin kaupunginkirjasto 18
  17. 17. 1. Digital content won't replace traditional content for a long time, but will complement it. 2. Social content won't replace traditional content for a long time, but will complement it. 3. Make it open for non-tech users and high-tech developers to collaborate. Mix well-known services with new ideas and start with what users already know. 21.11.2013 Helsinki City Library 19
  18. 18. 21.11.2013 Helsingin kaupunginkirjasto 20
  19. 19. Thank you! heini.oikkonen@hel.fi pocketlibrary@helmet-kirjasto.fi www.helmet.fi/pocketlibrary www.helmet.fi/en/ www.keskustakirjasto.fi/en/ www.kysy.fi/en/ http://kilpailu.keskustakirjasto.fi/saapuneetkilpailuehdotukset/kaannos/#gallery-contents 21.11.2013 Helsinki City Library Geoff LMV paulbence Benicio Murray Withgalen andrew_mc_d moriza Anja Jonsson Andrew Tucker Joshua Law Markus Kalela Andrew Crompton Lollyman Raul Lieberwirth 21

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