Victoria Bellotti, PARC

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Presentation by Victoria Bellotti (PARC) at the #inboxlove conference

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Victoria Bellotti, PARC

  1. 1. Ethnographic Research into Email Practices Observations based on in-depth observations of people doing email Victoria Bellotti Principal Scientist Palo Alto Research Center
  2. 2. What Are People Doing with Email? <ul><li>What is email used for </li></ul><ul><ul><li>To-do list, reminders and task management </li></ul></ul><ul><ul><li>Project tracking </li></ul></ul><ul><ul><li>Batch processing </li></ul></ul><ul><ul><li>General info and document archive </li></ul></ul>PARC | <ul><li>Two insights about its nature </li></ul><ul><ul><li>Grand-Central Station for knowledge work </li></ul></ul><ul><ul><li>Overload - quality versus quantity </li></ul></ul>
  3. 3. Trends <ul><li>Still going strong even with kids, but especially in the enterprise </li></ul><ul><li>Most people aren't overloaded but power users are drowning </li></ul><ul><li>An explosion of add-ons competing to solve various problems   </li></ul>PARC |
  4. 4. Problems for Entrepreneurs to Consider PARC | Pixel Addict flickr D H Wright flickr

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