InTouch MCS Ltd. (whistleblowing hotline providers)

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InTouch is dedicated to helping organisations identify any wrongdoing within the workplace.

Our core product is SpeakUp, a well established whistleblowing capability, which makes it easy and safe for employees to report wrongdoing confidentially and anonymously. SpeakUp is purpose-built for receiving and channelling confidential reports.

We have additional services that can be used independently and complement our whistleblower hotline.

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InTouch MCS Ltd. (whistleblowing hotline providers)

  1. 1. InTouch MCS Ltd. - Dedicated to helping organisations identify 2012 18th January any wrongdoing in the workplaceGlobal whistleblowing services - Exit interviews - Management communications - Staff surveys
  2. 2. About InTouch InTouch is dedicated to helping organisations identify any wrongdoing within the workplace and improve the flow of two-way information. Our core product is SpeakUp, a well established whistleblowing capability, which makes it easy and safe for employees to report wrongdoing confidentially and anonymously. We have additional services that can be used independently and complement our whistleblower hotline. 2
  3. 3. SpeakUp whistleblowing hotline SpeakUp is a reporting line for employees, suppliers and potentially other stakeholders to make reports about serious concerns they may have about wrongdoing in the workplace, confidentially and anonymously. We have a simple, consistent and compliant process which has been purpose-built to receive confidential reports and ensure that those concerns are passed directly and unedited to nominated senior managers. Whether you are a small UK organisation looking for a simple confidential reporting line or a global multilingual organisation with more complex needs, InTouch will be able to help you. 3
  4. 4. SpeakUp whistleblowing hotlineContinued We offer a flexible service that can be customised to meet the needs of each client and we will provide all the advice and support needed to set up an effective programme.  International, multilingual capability  Free-form reporting  Full transcripts. No summaries, no meanings lost in translation  Complements any internal confidential reporting lines  All data capture is done within the EU and is fully compliant with EU requirements  100% secure, confidential and anonymous channels  Access via a Freephone number or secure website 24/7, 365 days of the year  Facilitates two-way communication between employers and employees even when anonymity is requested 4
  5. 5. SpeakDirect SpeakDirect is a telephone-based communication tool that has been built on enabling free flowing two-way communication between employees and their employer. SpeakDirect can be accessed 24/7 – either to record a briefing which can be done from any location, or for employees to dial in. 5
  6. 6. SpeakDirectContinued  Enhance senior management visibility and offers clear direct communication to employees by delivering briefings to management or the wider workforce which can be heard directly by the individuals.  Obtain employee feedback, for example best practice ideas/suggestion schemes.  Host surveys which can be answered using the telephone keypad or by leaving a verbal response.  Act as a vital emergency information resource, allowing large numbers of people to easily and conveniently access the latest information 24/7.  Deliver training modules enabling employees to learn at their own pace and at a time and location most convenient to them. 6
  7. 7. Exit Interviews External and confidential service - Exit Interviews provide organisations with the opportunity to understand what their employees really think, and how they view the organisation.  Many organisations are choosing to interview departing employees via external channels allowing the employee to remain anonymous in order to receive honest unedited feedback.  InTouch provide an easy and effortless way for departing employees to undertake this interview.  It is accessible via our secure web platform  Departing employees can log on to our web page and complete a questionnaire 24/7 7
  8. 8. Find out more onlineFollow us on Twitter and Linkedin www.peopleintouch.co.uk www.linkedin.com/company/intouch-mcs-ltd www.twitter.com/InTouchMCS 8
  9. 9. Get InTouch with us todayContact details InTouch MCS Limited Blythe Valley Innovation Centre Blythe Valley Park SOLIHULL B90 8AJ Telephone (UK): 0800 097 0128 Telephone (outside UK): +44 (0)121 506 9133 Email: info@peopleintouch.co.uk 9

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