InTechnology InSpire Newsletter - Issue 6


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Cloud-based IT services special. The benefits of hosting in the cloud.

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InTechnology InSpire Newsletter - Issue 6

  1. 1. ISSUE 6 SUMMER 2009 GET IN WITH THE ‘IN’ CLOUD… Is your IT under the weather? Well, get connected to the Today’s IT department needs to be more than merely responsive. InTechnology Managed Services ‘Cloud’, and you’ll soon As hi-tech becomes the norm you may find you are being asked to see that, when it comes to revolutionising your IT and do the seemingly impossible on an almost daily basis. Whether it’s your business, our cloud reigns! opening new offices, reducing costs, assimilating acquisitions or mergers, setting up home workers or introducing IP telephony, A single link into the ‘In’ cloud can give your business, your expectations will be high (unlike your budget). offices and your staff unique, direct access to all the benefits of an extraordinary range of ‘cloud services’. Delivered from within DIY might be tempting, but the real answer is to join the cloud the network, not on-site, they include everything from the day-to- for a high level of on-demand services to offices and staff wherever day fundamentals to major strategic IT: VPN, telephony, email, they are – consistently meeting the needs of your organisation, applications, storage, internet and security. while improving business efficiency and lowering IT spend. All of these applications and services are hosted centrally – in our Ahead in the cloud unique services cloud – with single link access to a robust network, • connect to our network wherever you are flexible server, storage and backup capacity, market-leading IP telephony, all supported by a top technical team and an • scalable platforms and on demand services for your infrastructure based on a £100 million investment. changing needs • pay for what you use, with one budget for all IT needs Uniquely yours! • no need for capital expenditure Did you know no one else in the UK can provide network, • consistent features in your branch or your HQ hosting, data and telephony services across just one network, including the truly à la carte prospect of delivering distinct • our support team manage all services, under one agreement services to different sites? Don’t let other single service providers cloud your judgment. Take a look at the case studies inside and judge for yourself. Linking into our managed services cloud is like entering a whole new world of IT possibility. “NO OTHER UK SERVICE PROVIDER CAN PROVIDE NETWORK, HOSTING, DATA AND TELEPHONY SERVICES ACROSS JUST A SINGLE NETWORK.” Call us on 01423 850000 or contact your Account Manager for more information -
  2. 2. ISSUE 6 SUMMER 2009 InTechnology’s CLOUD SERVICES… RETAIL NETWORKING – Vp plc Multi-site operations and the integration of new acquisitions in a retail environment both bring their own particular IT challenges, not least when an organisation’s set-up extends to remote areas. This was the situation facing an equipment rental business with six divisions. Operating in diverse markets, rapid expansion had led to the opening of more than 40 new sites in two years. The IT challenge ranged from assimilating acquisitions with their own IT suppliers to the need to manage increasing data volumes to backup. What is more, acquisitions at short notice needed immediate connectivity so new branches could be up and trading on their first day. By far the best option to ensure the integrity and security of the company’s infrastructure (said our client!) was our Managed Hosting, Network and Data Backup Services, available company-wide via a link into our services cloud – around 130 remote sites linked by an InTechnology provided and managed VPN. Key benefits: • A stable, secure network, resulting in more productive sites. • Extra capacity as and when needed, allowing for rapid business expansion. • IT support under one umbrella with one helpline number, 24x7x365. “It has brought terrific savings to the business.” Tracy Wilson, Group IT Director, Vp plc. NETWORK DATA • Consistent – 100Mb/s Ethernet standard connection, the same user experience for MANAGEMENT ALL your staff. • Multi-tier – we store • Accessible – available your data according to its STRONG VOICE IN IT to 87% of UK businesses (and rising). business importance. When a prospective client tells us their phones are their lifeblood, and • Resilient – two major data that even to lose them just for an hour would be “catastrophic”, we are centres many miles apart confident we know what they need. When they renew their cloud services provide maximum security. contract with us, we feel that confidence was justified. DNS Arrow, a specialist IT distributor focuses on data storage, network security, enterprise software and virtualisation solutions. It’s a fast growing business, employing over 270 people in offices across three UK locations, and now part of a global group. With expansion, office moves and acquisitions all on the agenda, in a business that places high usage and reliance on the company’s phone system, any sort of outage could be disastrous. In addition, increasing amounts of critical data were in need of safe and secure storage to meet tough regulatory requirements for the protection of digital assets. Being in the IT business, DNS Arrow certainly knew what they were talking about and, having considered their options, concluded that InTechnology was the only service provider to combine network, data and telephony across a single network infrastructure. Key benefits: • Scalability, meaning extra capacity is available as and when it is needed. “The true test of a service is • Critical data is safely backedup off-site at InTechnology’s not the initial sign up, but state-of-the-art data centre. • Compliance with regulatory requirements for the the decision to sign again.” protection of digital assets. Steve Pearce, Managing Director, DNS Arrow. 02 Call us on 01423 850000 or contact your Account Manager for more information -
  3. 3. ISSUE 6 SUMMER 2009 …CAN SAVE YOU SIGNIFICANT COSTS WHILE IMPROVING YOUR EFFICIENCY. DON’T JUST TAKE OUR WORD FOR IT. LET OUR CUSTOMERS DO THE TALKING. GOING PUBLIC ON VOICE AND DATA When the UK’s top business lobbying organisation needed a service partner who would free them up from IT concerns to focus all their efforts on strategy and performance, they turned to InTechnology’s Managed Services Cloud. Straddling public and private sectors and working with governments, legislators and policy makers, the CBI needed joined up communications capacity for its offices and operational teams throughout the UK. Managing this critical IT environment demands the input of a diverse and skilled workforce at each location. A global presence makes secure access to data 24/7 a prerequisite and efficient and cost-effective voice communications a must. Our client found the answer to this voice, data and costs conundrum in our cloud services. InTechnology’s solution was a comprehensive package of IT and telecommunications services for the disparate workforce – managed, centralised and delivered under a single agreement that secures an IT infrastructure for today and provides a cost-effective, scalable platform for the future. Key benefits: • Fast access to securely stored and replicated corporate data and information. • Centralised management and deployment of all IT needs and resources. • Direct cost saving from an integrated voice and data network. “InTechnology looks after the technology and infrastructure enabling us to get on with our business.” TELEPHONY Matt Phillips, Head of IT, CBI. SERVERS & • Future proofed – the network-based design is STORAGE particularly suited for dynamic organisations. • Leading edge – our • Flexible – tariffs to suit virtual server and storage your business and new farms are using best of breed technology. users can be provisioned DATA CONTROLLED quickly and seamlessly. • Economical – tariff Businesses don’t come much more international than Denton Wilde Sapte options to work with (DWS), a law firm who approached us looking for data management that your business as it would be cost-effective, secure and user-friendly. DWS comprise some 600 grows or changes. lawyers delivering a full range of commercial legal services in the UK and overseas. Not surprisingly their existing tape backup system was increasingly unable to cope with the demands placed on it. DWS found the answer in the InTechnology cloud. Efficient, scalable backup for increasing volumes of data; secure off-site storage with rapid retrieval to ensure business continuity; reassurance about international data security. Above all, they had a huge amount of data in emails and attachments to manage, and to move it from primary to an off-site, secure location was a second key issue. Our Managed Backup Service tackled everyday data, and the Managed Archiving Service the growing volumes of inactive legacy data. Key benefits: • Prompt disaster recovery of critical data in the event of a major incident, “This is a more cost- ensuring business continuity. effective and secure • Access to a multi-tier data management solution that manages method of backup than all data, from business critical to inactive primary, and stores it traditional methods.” according to its business value. Neil Pamment, IT Director, Denton Wilde Sapte. Call us on 01423 850000 or contact your Account Manager for more information - 03
  4. 4. ISSUE 6 SUMMER 2009 21CN Launch Event We would like to thank those of you who made it to our 21CN launch event at the BT Tower on 23rd February. In today’s pressing economic climate we appreciate that it isn’t easy to take some time out. You can find details of the event on our website: All presentations from the day as well as a selection of images have been posted there. Please feel free to contact your account manager within our customer management team if you want to follow up on: • the concept of our 21CN based network and layered cloud services in general or COST EXAMPLE: IN LONDON WE CAN PROVIDE • how these services could significantly reduce your current IT spend A 100Mb/s FROM £395 AND A 1Gb/s FROM in particular. £695/MONTH InTechnology Join Us For Launches New Our First Capex Initiative Open Day On 10th June In these difficult times InTechnology has responded to a number of our customers who have capex to spend but are under pressure to reduce opex. Traditionally our services have been charged as opex, however we now also offer capex-based charging models for most of our services. Please contact your account manager if you need to address your You've heard about it, but seeing is believing. InTechnology operational spend. would like to invite you to join us for the first InTechnology Open Day. Visit our Harrogate offices, take a tour of our state-of-the-art data centre facilities and learn how Unified Communications can InTechnology benefit your business. The event is also an excellent opportunity to meet InTechnology board directors, discuss your requirements and network with your peers. Golf Day Why attend? InTechnology have decided that it's time for a clear vision on Unified Communications. Our Open Day focuses on what Unified Communications delivers, and how simplified and integrated communications, collaboration and presence can lead to increased efficiency and productivity, whilst significantly reducing costs. WIN! Each attendee will be entered into a prize draw for 2 tickets to an InTechnology hospitality event of your choice. NEXT ISSUE Read about our new Unified Comms offering in the next issue of INSPIRE. InTechnology is launching a hosted Microsoft Office Communications Server 2007 solution as well as the InTechnology’s 10th annual golf day is taking place on Thursday 2nd market’s first integrated OCS call recording service based on July. This is our way of saying thank you for your continued support and InTechnology’s hosted IP telephony service, Unity IP Voice. loyalty to our company. Following on from the huge success of last year it will be held at the magnificent Forest of Arden golf course and we The integration of call recording and Unity IP Voice will welcome people of all standards to join us. Our golf day is designed to give businesses the ability to record any telephone call across give everyone a great day out and rewards the best team and players their enterprise but without the need for any on-site call with some of the best prizes in the industry. Please book early as this recording equipment. day is always over-subscribed. 04 Call us on 01423 850000 or contact your Account Manager for more information -