What you’ll ﬁnd inside:
1. Membership Basics
2. Business Support
3. FAQ (Space use, bookings, membership model, etc.)
4. Meet the Team
5. Link to our Communication Channels
6. Contact Us
you are now a Hubber!
#ChangeMakers in the
Twin Cities and 85
Impact Hubs globally
with over 13,000
For a Radically Better World
BASICSWelcome to Impact Hub Minneapolis - St. Paul. Your
membership gives you access to all Impact Hubs
across the globe so get ready to start connecting!
Locally, Impact Hub is dedicated to co-creating (y)our
experience, development, and space. Do you want to
organize a peer-to-peer learning group, invite in a
thought leader to come share their latest insights or
have input for what type of events you want to see in
the space? Great, because that’s all possible!
OUR MEMBER WALL
+ In our entry way, we have a member wall. Get added to our wall in
1. Have a host take a photo of you
2. Finish the following statement on the label they will provide
you: I am passionate about…
+ Attend an orientation with our hosts to learn where things go, who
you can ask for help, and how to take advantage of our community.
CO-CREATE OUR SPACE
+ Everything in our space is a product of or informed by our
members. Is there something you need? Have a suggestion for how
to make the space better? Let us know!
What tools can you use to create
WORKBENCH: HUB CONNECTORS
Every other WEDNESDAY you can join our peer to peer learning group,
HUB CONNECTORS. Offering a diverse, need based session where you
will get answers to your burning questions, solve a business problem,
or explore partnerships and cross-promotional activities, with help
from your peers. Email Tom to sign up firstname.lastname@example.org
WORKBENCH: MENTORS’ CIRCLE
Once a month you can participate in a workbench session, where
experts in a variety of ﬁelds (legal, ﬁnance, funding, impact
measurement) support you with more complex questions so you can
immediately take next steps to grow your venture fast and efﬁciently.
Regular courses offering professional development that works.
Designed with the day to day realities of the nonproﬁt/business
sectors in mind, our classes with your busy schedule, maximize the
impact of your learning investment, build your network, and focus on
the topics you need.
What tools can you use to create
Monthly events designed to help you network, meet your fellow
#hubbers, visit with entrepreneurs and discover new collaborative
opportunities. Currently, you can meet members at Sexy Salad, our
members lunch at noon the ﬁrst Wednesday of each month.
COMMUNITIES OF PRACTICE (CoP)
Each month we host CoPs at Impact Hub. These are communities
convened around a topic/idea with the intention of improving
practices, ﬁnding solutions, or creatively collaborating. These
events include pitch parties, entrepreneurial challenge sharing,
panel discussions, and round table discussions. Watch our events
calendar to learn more and sign up.
We believe all voices and perspectives
must be invited to the conversation in
order to create a thriving and resilient
We honor each other’s special gifts and
differences and keep sacred our physical
and emotional space.
We value the opportunity to give to our
community and receive from it.
We do what we say we will do. We may
have different approaches, but we share
an underlying positive intention and set
We believe creative cooperation and
collaboration are key to innovative
solutions and peacemaking.
We invite the whole person into our
space and create a supportive
environment that allows our true selves
SPACEHow do we use space?
+ Impact Hub is (y)our ofﬁce, so you can treat it as such. Together as
a community we hold each other accountable to keeping our ofﬁce
representable. Our community hosts are there to support us and
show us how everything works.
+ Radical welcoming- help make everyone who walks into the space
feel welcome. It’s great for your good karma bank!
+ Want to show off your new ofﬁce? Great! Feel free to bring in a
guest for a meeting at one of our tables or couches, remember that
you are their host and responsible for them in our space. If you would
like to offer your guest coffee/tea, donations are appreciated.
+ If you have more than 2 guests or your guest stays more than two
hours, we ask you (or your guest) buy a day pass or rent the
+ Want to bring a guest to work with you for a day? Even better!
Members (excluding Connect) can bring a guest for free for up to two
hours. You can buy a day pass from the experience curators for $10
for 4 hours or $15 a day should your guest wish to stay longer.
PROGRAMYOUR COMMUNITY IS OUR COMMUNITY.
Want to introduce a potential member? For every new member that you refer, you will
receive 10% off your next month’s membership dues.
Get 10% off one month’s membership in 3 easy steps:
1. Invite a friend to cowork with you one day. Their ﬁrst 4 hours coworking are free.
2. If they sign up for membership, have them put your name in the “referred by”
section of the form.
3. Sit back and reap the rewards of your good deed. We check referrals and apply
rewards on the ﬁrst of each month.
Email email@example.com if you have any questions.
CONTINUEDCHATTY VS QUIET SPACE
When our Red Brick Room isn’t used for trainings, we invite
members who are looking for a “quiet environment” to use that
space. This is also our dog free zone should you wish to escape our
friendly, ofﬁce dog.
Our Skyline Room is set up to be more collaborative and is the
perfect space for meetings, new connections, and hard work. It is
also home to our winner’s bell.
Land a new client? Meet a goal? Take a moment to celebrate your
achievement with us by ringing the bell!
We are currently planning to build a Skype/phone booth so that
members can have quiet, private calls. Until then, we request that
you practice self-awareness in your phone calls. If you tend to raise
your volume, prefer a speaker phone, or notice members around
you are disturbed, you’re invited to step into the hall or an empty
space to ﬁnish your call.
Space to Rent (member rates)
Capacity: Up to 12
Some hours are included in our memberships (excluding
Connect). Additional hours over your allotment are $15 per
RED BRICK ROOM*
Capacity: Workshops seating 30; Standing room 70
$75 per hour
Capacity: Workshop seating 50; Up to 100 theatre style
$200 per hour (after 5pm only and includes fee for hosting)
*Your room rental includes 30 minutes before and after your
event for set up and clean up. Hosts are included in your
events until closing time. You may also reserve a projector,
and one pump pot of fresh Peace Coffee.
Reserve a room or inquire about bookings by emailing
We rent our space to non-
members as well. Refer a
friend to rent space and we
will give you 10% oﬀ your next
MEMBER PERKBECAUSE HUBBERS ARE AWESOME!
We’re excited to start launching a series of perks just for Impact Hub members. We are
working hard to add new perks regularly, so stay tuned and check out new perks on this page.
HOURCAR: A locally based car sharing service.
Try HOURCAR and get the application fees waived plus $45 of free use for individual
Other beneﬁts include:
• Low rates ($7.50/hour, capped at $40/workday for business members)
• Fuel and comprehensive insurance included
• Convenience and ﬂexibility of advance booking
• 24/7 vehicle availability
• Trucks, vans, hatchbacks and sedans for one low price
Email HOURCAR if you have any questions.
Membership fees for each month are collected on the day of that month you sign up for membership.
Meeting room rentals and other resources are billed upon reservation. Impact Hub may terminate your
membership if you do not pay fees or any other charges due for your membership, or if you do not abide by
any term of the member agreement.
Refunds are up to the discretion of Impact Hub. Unfortunately, Impact Hub does not grant refunds for
unused membership hours. Also, be advised that in order to receive a refund in the case that you choose to
change your membership level, or if you cancel your membership, Impact Hub requires notice the month
before you wish to enact the change. Otherwise, there may be an accidental charge to your account!
Changing or Canceling Membership
Please note, all membership level change and membership cancellation requests must be received by the
end of the month prior to the month you would like the change to take effect. Membership cancellation
includes deactivation of membership proﬁle, removal from all mailing lists and listservs, removal of access
to the workspace, and recycling of any stray mail.
& Member Services
Head Experience Curator,
Events Project Manager
Chair of the Board
250 3rd Ave N Suite 550
Minneapolis, MN 55401