E-Quality and E-Quality Portfolio

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E-Quality and E-Quality Portfolio

  1. 1. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio Contents • Some notions • “Basis of Quality for ETM Project” as an introduction to Quality and Training Quality Management • e-Quality Learning Standards • e-Quality Model • Presentation of SEVAQ + Tool • Presentation of ECBCheck Tool • Website Questionnaire • Contents of e-Quality Portfolio
  2. 2. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio Notions “Quality is at the heart of Europe’s vision Both providers and consumers of to become a worldwide reference for eLearning want education and education and training. Information and training products and services that communication technologies (ICT) are seen are effective and efficient. The term as a vital tool for achieving this – opening “quality” is used to encompass these up our systems to the world, improving concepts. access for all and increasing learning effectiveness. But more than this, ICT is seen as a catalyst for change in our efforts to reform and modernise education and training for the knowledge society.” (Holmes, 2006, p.15)
  3. 3. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio Basis of Quality for ETM Project Source: Ivan and Renata document “Basis of Quality for ETM Project” Self-evaluation on the basis of EFQM Excellence Model, the most appropriate system for use in education which is based on an assessment of performance and progress and helps organizations in continuous improvement activities
  4. 4. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio Basis of Quality for ETM Project
  5. 5. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Learning Standards Source: European Institute for E-Learning (EIfEL) in the European Union www.eife-l.org Key Features: • Consumer-oriented – developed with particular attention to return on investment in e-learning for learners • Consensus-based – developed through consultation with a balance of provider and consumer groups • Comprehensive – inclusive of all elements of the learning system: outcomes and outputs, processes and practices, inputs and resources • Futuristic – describing a preferred future rather than the present circumstances for design and delivery • Adaptable – with modifications, appropriate to all levels of learning services • Flexible - not all guidelines will apply in all circumstances
  6. 6. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Learning Standards • Quality Outcomes from eLearning Products and Services : The learner should: – Acquire content skills and knowledge – Acquire learning skills – Be awarded of course credits or credentials – Experience adequate return on investments • Quality Processes and Practices in eLearning Products and Services: define some standards related to: – Management of students – Delivery and management of learning – Use of technologies – computers and other ICT – Communication facilities, processes and practices – Digital archive and ePortfolio service/system
  7. 7. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Learning Standards • Quality Inputs and Resources for eLearning Products and Services: define some standards related to: – Intended learning outcomes – Curriculum content – Teaching / learning materials – Product / service information for potential students – Learning technologies – Sound technical design – Appropriate and necessary personnel – Learning resources – Learning Package – Comprehensive course package – Routine review and evaluation – Program plans and budget – Advertising, recruiting and admissions information
  8. 8. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Model • Source: “EFQUEL eQuality Maturity Model - using technology to improve the quality and organisational relevance of learning” • The e-Quality Model includes 3 main areas: 1. Managing and implementing e-Quality 2. Vision and strategic planning 3. Encouraging individual and organisational learning through e-Quality
  9. 9. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Maturity Model • e-Quality platform implementation Managing • e-Quality strategy planning and implementation and • Partnerships implementing • Monitoring and reviewing e-Quality implementation • Sustainability and return on investment
  10. 10. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Maturity Model Vision • Clarity of vision for the development of e-Quality within and the organisation • Integration of e-Quality strategy in strategic other strategic plans • Strategic management of e-Quality planning within the organisation
  11. 11. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio e-Quality Maturity Model Encouraging • Managing staff competencies individual and development with ICT organisational • Recording individual progress learning and achievement with ICT through e- • Sharing knowledge across groups Quality and communities with ICT
  12. 12. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio SEVAQ + Tool • Source: SEVAQ + Shared Evaluation of Quality in technology-enhanced learning Project (www.sevaq.eu) • SEVAQ+ is a European-wide initiative for the shared evaluation of quality in technology-enhanced learning, based on an innovative combination of the Kirkpatrick evaluation model for learning and the EFQM™ excellence model designed for all those implementing eLearning and ICT in Higher Education or Vocational Education and Training. The tool offers both a core of questions and customised evaluation possibilities. Evaluation results are available in real time and in a variety of forms, from radar graphs giving an instant picture to raw data for importing into other applications.
  13. 13. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio ECBCheck Tool • Source: ECBCheck http://www.ecb-check.org/ • Open ECBCheck is a new accreditation and quality improvement scheme for E-Learning programmes and institutions in international Capacity Building. It supports capacity building organisations to measure how successful their e-learning programmes are and allows for continuous improvement though peer collaboration and benchlearning
  14. 14. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio Website Questionnaire
  15. 15. Every Trainee Matters / 2010-1-ROI-LE004-0677111e-Quality and e-Quality Portfolio Contents of e-Quality Portfolio • e-Quality Approach • e-Quality standards • Tools • Questionnaire of Training Platform • Feedback from trainees • Self evaluation

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