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  1. 1. COMPANY PROFILE Imagine IT Solution P.O. Box -236142, Dubai- UAE Mob. +971 55 480 9950 Tele - 04 2634184, Fax- 04 2634185, e-mail:
  2. 2. TABLE OF CONTENT  INTRODUCTION  SALES & SERVICES OFFERED  Computer Systems & Peripherals  Networking and Cabling  Telecommunication Systems & Solutions  Software & Web Applications  Annual Maintenance Contract (AMC)  Callouts as needed  BENEFITS
  3. 3. Know Us Imagine IT solution is a well known Computer firm established in 2012 with an aim to provide best services and innovative computer technologies to the customers in U.A.E. Our focus is on developing and supporting your IT infrastructure taking into account your business needs and constraints. We located in 310, Al Qusais Plaza, Al Qusais, Dubai, UAE. We make clever solutions, which are incredibly simple and cost effective. Leave all the complicated and boring back end stuff to us and concentrate on running your business smoothly. We are not believed in template driven business strategies. Our Approach to our customers is Unique. For any new projects/prospects, we listen to our clients to establish a complete understanding of their needs and Objectives. After analyzing your ongoing strategy, we will advise on Improvements and create a flexible and transparent process workflow for saving you both time and money SALES & SERVICES OFFERED 1. Computer Systems & Peripherals Whether you need an entire computer or computer spare parts we are the smart choice. When you select us, we ensure that the software selected by you correspond with the built-to-order hardware system that runs your software efficiently. We have well qualified team which can also fully install and support complete systems so that they perform as desired by you. Our company deals with high end servers, nodes and data storage devices. We have also entered into partnership with leading companies for desktops, printers and notebooks. We have attained expertise in incorporating different brands of hardware into one cohesive and compatible working unit which gives maximum output through proper alignment. We have reduced cost of the customers by offering a one-stop shop solution for them. Our computer and related hardware sales include: We Offer Products Brands Desktop HP, DELL, Lenovo, Acer, Assembled Pc's Laptop HP, DELL, Lenovo, Acer, Sony, Toshiba, Fujitsu. Workstations HP, DELL, IBM Servers DELL, HP, IBM Backup Devices (DLT) HP, IBM, Quantum, Qnap, Asuster UPS Systems APC, Eton Printers & Scanners (Dot Matrix / Laser Printers / Inkjet Printers / Multi Function Printers / High Speed Document scanners ) HP, Samsung, Canon, Develop, Epson.
  4. 4. 2. Networking Our high levels of skills and experience helps us to provide you with an exceptional array of computer network support and networking services. From the latest wireless IT environment to an advanced combination of wireless and cable system, IMAGINE IT gives you the connection. We are specialists in designing and setting up local area networks which enables companies to make more efficient use of their IT investment. We are here to support advice and implement solutions tailored specifically to your business needs. A well designed and maintained network system is a must have for most small businesses. No matter what your line of business is, our team can design a network that does anything you require.  Design, Installation, Termination, Testing(Report) and Commissioning of LAN/WAN/Wi-Fi Networks  Build VPN (Virtual Private Network) solution for connecting Multiple Branches  Gateway Management  VLAN Management We Offer Services Description Brands Structured Cabling DATA, Voice and Video (CAT 5, CAT 6, OFC etc.) Schneider, Optronics, 3M, D-link Local Area Networking (LAN) Wireless and Wired using Routers, Switches, access Points etc. Cisco, Nortel, Avaya, D-Link, Net Gear, Linksys etc Wide Area Networking (WAN) Internet firewalls and VPN Cisco, Fortigate, Juniper, Sonicwall, etc. 3. Telecommunication IMAGINE IT Services are the staple on which this business was founded. From SMB clients up to large corporations and enterprises that scale across the nation, we have communication solutions that are tailored for you. Our approach is simple; we listen to your communication needs and heartaches, we educate you on products and solutions that meet those needs, and then we install customized solutions that are a perfect fit for your business practices. We Offer Products Description Brands EPABX VOIP & Analogue Panasonic, Avaya, NEC, Alcatel-Lucent, Cisco Business Phones VOIP & Analogue Panasonic, Avaya, NEC, Alcatel-Lucent, Cisco Voice Call Logger VOIP & Analogue Panasonic, Avaya, NEC, Alcatel-Lucent, Cisco
  5. 5. 4. Software & Web Applications IMAGINE IT Solution philosophy is to provide customers with a cost effective total IT solution. In today’s world of changing and complex technologies, businesses are being challenged to keep current. In every industry, companies are looking for ways to be competitive and stay ahead of the competition. They are also looking for improved effectiveness and productivity from their employees. So IMAGINE IT is in Customized software development and Web based solutions to achieve this goal. We Offer Products Description Domain Registration .com, .ae, .net, .org etc. Websites Development Static Sites & Dynamic Sites Hosting Services Server Space Email Solutions Under the company domain name ( Google Apps, Microsoft Exchange Online, Microsoft Exchange Server…. Online Marketing SEO, SEM and Bulk mailing or Email Marketing Software ERP, QHSE, Accounting Software, Educational Software, etc… 5. Annual Maintenance Contract (AMC) AMC will assure prioritized technical support, which ensuring the support of highly qualified Professionals for your entire IT requirements with a minimal recurring cost. We are offering the service with a minimum upfront quarterly payment for a year.  Online Support  On-Site Repair & Maintenance  Single low annual fee  Experienced Technicians  Support for variety of Hardware and Software  Guaranteed response times  Preventive Maintenance to avoid unexpected downtimes.  Technician visit for emergency breakdowns.  Backup your critical data to a safe Location / Media.  Ensure the security of your LAN and Wi-Fi Network  Special care for your Printers, Scanners and other peripherals.
  6. 6. Products That Covers in AMC Desktop (Branded / Assembled) Printers & Scanners Laptop PABX , Fax & Telephones Servers (Windows / Linux / Oracle) CCTV Equipments (DVR, Cameras and its network) Backup Devices (Tape Drives, DVD, HDD, Remote Backup Servers etc.) Access control Systems (Proximity, Bio metric etc.) Networks (LAN, WAN, VLAN and VPN etc.) Network Equipments (Router, Switches, Modem Firewalls, Load Balancers etc.) 6. Callouts as needed We understand your needs may be to have a firm you can rely on to be responsive when you need them. Total Support prides itself on being just that, we have highly experienced and dedicated technicians that will arrive promptly diagnose competently and effectively deliver the outcomes you need. And all this is done at rates that are highly competitive. 7. Consultancy We provide consultancy in all areas of IT, including security, Health checks, Backups and network design. We achieve this by working with the customer to determine their requirements, auditing the sites and evaluating the current operation. This allows us to examine the suitability of the existing solution to the business needs and make recommendations to enhance that solution. Client Benefits  Professional business oriented approach to IT needs.  Highest commitment to customer satisfaction  Unparalleled customer service, from pre-sales support to on-time and accurate execution of orders and post-sales follow through.  We provide expert staff of Information Technology consultants to assist our customers to define IT strategies for their organizations.  We provide comprehensive solutions to our customers.  Very competitive pricing on Professional services, software and hardware.  Our engineers are committed to provide you latest technologies and thus helping to increase the productivity and efficiency of your firm.