1.
ILARIA
EUGENIA VIRTUAL
ASSISTANT
Services Presentation

2.
ABOUT MYSELF & MY PASSION
• Extended experience in supporting C level Managers and business owners in their
job day
• I am a bilingual Virtual Assistant: Italian mother tongue and English speaking. I
can support you in both languages
• I am strongly passionate about organizing: from your calendar to your cloud
storage, from your email box to your interaction with your customers and
stakeholders, from getting all your management systems in place to invoicing, I get
you sorted!
• I simply adore managing and coordinating events: from your meetings to your team
building events, from your family’s birthdays to your formal dinners, from your
presentations to your online events, I am your right hand!

3.
TESTIMONIALS
I have worked with Ilaria for many years and found
her to be extremely professional and a pleasure to
deal with. More recently I have availed of her digital
assistant service which has become a vital support
and aid to free me up to concentrate on my business
more effectively.
Gregg Duggan – Frist Point Safety Training
https://www.fpst.ie
I have worked with Ilaria Eugenia on several projects since 2014.
Ilaria helped me organise a number of events in the Dublin area. I
have always found her to be professional, solutions oriented and
creative. I would highly recommend her to assist with any tasks
regarding event organisation or administration.
Tracey O'Neill, The Data Consultant
www.thedataconsultant.ie
I have worked with Ilaria Eugenia since January 2022. Ilaria
helped me managing my agenda, organizing my business trips,
scheduling my appointments, within my business since then. I
have always found her to be punctual, solutions oriented and
always paying attention to details. I would highly recommend her
to assist with any support to your business' day to day admin tasks
and organizational aspects of it(Roberto Bergogni – Lead Auditor
and Writer)

4.
TESTIMONIALS
Over the past few years Ilaria Eugenia has helped
me to set up and coordinate coaching sessions for
Corporate work. iLaria's support in managing and
integrating this was invaluable. I would recommend
iLaria for event or project work as she always
demonstrated great organisation skills and was very
easy to work with. (Martina Kane - Corporate
Account Manager - Vhi Healthcare)
Over the past few years Ilaria Eugenia has helped me to
set up and coordinate coaching sessions for Corporate
work. Her support in managing and integrating this was
invaluable. She has an extremely high level of
organisational skills and I would recommend her in a
heartbeat for any type of event or project.
Vivienne O'Sullivan Murphy
Language Coach vivenglishcoach.com
Ilaria Eugenia assisted me with admin tasks and
customer support for my tours. She supported my
business by sending out quotations to my customers,
replying to their inquiries via email and managing
reservations. I am very satisfied with how she dealt with
the different queries. I really enjoyed working with her as
she understood what my business needed
Gary Warren - Trebol Tours Ltd.
www.greatirishtours.com
I had the pleasure of working with Ilaria Eugenia for two
years, selected by her as part of the psychotherapy
project for employees. From the very beginning, she
proved to be a person willing to help me when small
problems arose and always demonstrated good
communication skills. She is focused, reliable, and a
pleasure to work with. She answered all questions and
requests in a caring manner when I needed it, and always
made sure that my problems were resolved. In addition,
Ilaria proved to be an intelligent, punctual, hard-working
and friendly person. I would highly recommend Ilaria
Eugenia (Marcello Massaro – Dublin Psycotherapy)

5.
SERVICES I OFFER
• Email, Diary & Calendar
Management
• Travel Arrangements
• Management Software Tools
• Bilingual
• Events: in person and online
• HR Admin Tasks

6.
• Responding to emails and filing them
• Dealing with bookings, reservations and
sending quotations and proposals
• Sending reminders and follow up
• Mailing lists
• Scheduling or rearranging meetings and
appointments in person and online
• Setting/sync calendar’s status using
different programs
EMAIL, DIARY & CALENDAR MANAGEMENT

7.
• Booking hotels, trip, dinners, meetings,
taxis
• Looking after check in and trip
preparation
• Planning itinerary in advance and send it
to the customer
• Process payments on behalf of the
customer, managing credit cards
• Venues searching
TRAVEL ARRANGEMENTS

8.
MANAGEMENT SOFTWARE TOOLS
• Tools selection based your business needs
• Setting up of the software/system/tool
• Managing of the software/system/tool
• Training on how to use the
software/system/tool so you can use it
yourself

9.
• Trading in Italian and English
• Supporting you either if you trade with
Italy/Italian Market or if run and Italian
speaking business
• Helping with onboarding process for
people already in Ireland or coming from
Italy
• Helping customers both languages with
translation for the purposes of planning
work, making travel arrangement or for
internal documentation
BILINGUAL

10.
• Event Researching: venues, speakers, online
searching
• Event Management: booking venues/meeting
spaces & coordinating associated materials
• Assisting with coordination and management of
events
• Monitoring and overseeing/facilitating live
events: Facebook, Zoom, TEAMS, webinars,
live presentation
• Preparation/follow up on line events
• Researching speaker opportunity for the you
• Organizing team building events
EVENTS: IN PERSON & ONLINE

11.
• Creating reports
• Creating employees’ handbooks
• Maintaining employees’ records
• Managing and scheduling training
• Drafting and posting job listing
• On boarding management: overseeing
your onboarding process (contract
preparation, induction, …)
HR ADMIN TASKS

12.
RATES & PACKAGES

13.
BESPOKE
SERVICES AT YOUR
SERVICE
• All the services are customized and
tailored based on your needs.
• Working time and days are agreed you
• Bespoke project tailored on your
requirements

14.
CONTACT ME TO SEE HOW I CAN SUPPORT
YOU IN YOUR JOB DAY