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Ilaria Eugenia Ferri Virtual Assistant Portfolio

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Ilaria Eugenia Ferri Virtual Assistant Portfolio

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My name is Ilaria Ferri and I am the owner of Ilaria Eugenia Virtual Assistant

My extended experience in supporting C level Managers and business owners in their job day accomplish my fascination for organizing.

I am strongly passionate about arranging from your calendar to your cloud storage, from your email box to your interaction with your customers and stakeholders, from the onboarding process for your personnel to invoicing, I get you sorted! Furthermore, I simply adore managing and coordinating events: from your meetings to your team building events, from your family’s birthdays to your formal dinners, from your presentations to your online events, I am your right hand! Being a bilingual Virtual Assistant, Italian mother tongue and English speaking, I can support you in both languages either in your business or helping with you customers.

With my Company we help entrepreneurs and business owners to stay focused on their clients and business, organizing and managing their day job! Providing service as:

Email, diary, and calendar management and scheduling
Pr & advertising services
Travel arrangements and itinerary
Management software tools
Events and business events organization and coordination
Bespoke project management
On request bilingual services in English and Italian

My name is Ilaria Ferri and I am the owner of Ilaria Eugenia Virtual Assistant

My extended experience in supporting C level Managers and business owners in their job day accomplish my fascination for organizing.

I am strongly passionate about arranging from your calendar to your cloud storage, from your email box to your interaction with your customers and stakeholders, from the onboarding process for your personnel to invoicing, I get you sorted! Furthermore, I simply adore managing and coordinating events: from your meetings to your team building events, from your family’s birthdays to your formal dinners, from your presentations to your online events, I am your right hand! Being a bilingual Virtual Assistant, Italian mother tongue and English speaking, I can support you in both languages either in your business or helping with you customers.

With my Company we help entrepreneurs and business owners to stay focused on their clients and business, organizing and managing their day job! Providing service as:

Email, diary, and calendar management and scheduling
Pr & advertising services
Travel arrangements and itinerary
Management software tools
Events and business events organization and coordination
Bespoke project management
On request bilingual services in English and Italian

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Ilaria Eugenia Ferri Virtual Assistant Portfolio

  1. 1. ILARIA EUGENIA VIRTUAL ASSISTANT Services Presentation
  2. 2. ABOUT MYSELF & MY PASSION • Extended experience in supporting C level Managers and business owners in their job day • I am a bilingual Virtual Assistant: Italian mother tongue and English speaking. I can support you in both languages • I am strongly passionate about organizing: from your calendar to your cloud storage, from your email box to your interaction with your customers and stakeholders, from getting all your management systems in place to invoicing, I get you sorted! • I simply adore managing and coordinating events: from your meetings to your team building events, from your family’s birthdays to your formal dinners, from your presentations to your online events, I am your right hand!
  3. 3. TESTIMONIALS I have worked with Ilaria for many years and found her to be extremely professional and a pleasure to deal with. More recently I have availed of her digital assistant service which has become a vital support and aid to free me up to concentrate on my business more effectively. Gregg Duggan – Frist Point Safety Training https://www.fpst.ie I have worked with Ilaria Eugenia on several projects since 2014. Ilaria helped me organise a number of events in the Dublin area. I have always found her to be professional, solutions oriented and creative. I would highly recommend her to assist with any tasks regarding event organisation or administration. Tracey O'Neill, The Data Consultant www.thedataconsultant.ie I have worked with Ilaria Eugenia since January 2022. Ilaria helped me managing my agenda, organizing my business trips, scheduling my appointments, within my business since then. I have always found her to be punctual, solutions oriented and always paying attention to details. I would highly recommend her to assist with any support to your business' day to day admin tasks and organizational aspects of it(Roberto Bergogni – Lead Auditor and Writer)
  4. 4. TESTIMONIALS Over the past few years Ilaria Eugenia has helped me to set up and coordinate coaching sessions for Corporate work. iLaria's support in managing and integrating this was invaluable. I would recommend iLaria for event or project work as she always demonstrated great organisation skills and was very easy to work with. (Martina Kane - Corporate Account Manager - Vhi Healthcare) Over the past few years Ilaria Eugenia has helped me to set up and coordinate coaching sessions for Corporate work. Her support in managing and integrating this was invaluable. She has an extremely high level of organisational skills and I would recommend her in a heartbeat for any type of event or project. Vivienne O'Sullivan Murphy Language Coach vivenglishcoach.com Ilaria Eugenia assisted me with admin tasks and customer support for my tours. She supported my business by sending out quotations to my customers, replying to their inquiries via email and managing reservations. I am very satisfied with how she dealt with the different queries. I really enjoyed working with her as she understood what my business needed Gary Warren - Trebol Tours Ltd. www.greatirishtours.com I had the pleasure of working with Ilaria Eugenia for two years, selected by her as part of the psychotherapy project for employees. From the very beginning, she proved to be a person willing to help me when small problems arose and always demonstrated good communication skills. She is focused, reliable, and a pleasure to work with. She answered all questions and requests in a caring manner when I needed it, and always made sure that my problems were resolved. In addition, Ilaria proved to be an intelligent, punctual, hard-working and friendly person. I would highly recommend Ilaria Eugenia (Marcello Massaro – Dublin Psycotherapy)
  5. 5. SERVICES I OFFER • Email, Diary & Calendar Management • Travel Arrangements • Management Software Tools • Bilingual • Events: in person and online • HR Admin Tasks
  6. 6. • Responding to emails and filing them • Dealing with bookings, reservations and sending quotations and proposals • Sending reminders and follow up • Mailing lists • Scheduling or rearranging meetings and appointments in person and online • Setting/sync calendar’s status using different programs EMAIL, DIARY & CALENDAR MANAGEMENT
  7. 7. • Booking hotels, trip, dinners, meetings, taxis • Looking after check in and trip preparation • Planning itinerary in advance and send it to the customer • Process payments on behalf of the customer, managing credit cards • Venues searching TRAVEL ARRANGEMENTS
  8. 8. MANAGEMENT SOFTWARE TOOLS • Tools selection based your business needs • Setting up of the software/system/tool • Managing of the software/system/tool • Training on how to use the software/system/tool so you can use it yourself
  9. 9. • Trading in Italian and English • Supporting you either if you trade with Italy/Italian Market or if run and Italian speaking business • Helping with onboarding process for people already in Ireland or coming from Italy • Helping customers both languages with translation for the purposes of planning work, making travel arrangement or for internal documentation BILINGUAL
  10. 10. • Event Researching: venues, speakers, online searching • Event Management: booking venues/meeting spaces & coordinating associated materials • Assisting with coordination and management of events • Monitoring and overseeing/facilitating live events: Facebook, Zoom, TEAMS, webinars, live presentation • Preparation/follow up on line events • Researching speaker opportunity for the you • Organizing team building events EVENTS: IN PERSON & ONLINE
  11. 11. • Creating reports • Creating employees’ handbooks • Maintaining employees’ records • Managing and scheduling training • Drafting and posting job listing • On boarding management: overseeing your onboarding process (contract preparation, induction, …) HR ADMIN TASKS
  12. 12. RATES & PACKAGES
  13. 13. BESPOKE SERVICES AT YOUR SERVICE • All the services are customized and tailored based on your needs. • Working time and days are agreed you • Bespoke project tailored on your requirements
  14. 14. CONTACT ME TO SEE HOW I CAN SUPPORT YOU IN YOUR JOB DAY

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