As businesses drives digital transformation and strives to support new business models, Customer Identity and Access Management is transforming to be a critical component to marketing, customer success and product strategies. In addition, the security and privacy landscape are driving new requirements and capabilities. Ideal vs reality – what we learned and learning in our journey.
• What we learned and still learning deploying Ping Directory, open source, and custom component cloud native (microservices and containers) and in a hybrid cloud.
• What is the security and privacy capabilities we are building to meet the new demands of GDPR, FedRamp, etc.
• What capabilities are needed to support digital transformation and new business models (Subscription, Everything as a Service). Opportunities for the industry.