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VMware Infographic - ACI Specialty Benefits

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This infographic created for VMware tells the story of how ACI Specialty Benefits migrated to a virtualized datacenter and implemented VMware vSphere with Operations Management to provide visibility into resource utilization through a single pane of glass dashboard, and to enable proactive management and scalability. As a result, the company was able to achieve a 55% increase in performance, a 20% CapEx savings and a 50% increase in consolidation ratios.

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VMware Infographic - ACI Specialty Benefits

  1. 1. VMware vSphere® with Operations Management™ enables agile IT infrastructure With a user base growing 100% year-over-year and a focus on anytime, anywhere online access, ACI needed a clear view of available capacity and a platform agile enough to accommodate dramatic growth. Delivering an exceptional customer experience with proactive virtualization management ACI migrated to a virtualized data center and implemented vSphere with Operations Management, resulting in: ACI gained: Covering over seven million people, ACI Specialty Benefits is one of the nation’s top ten providers of Employee Assistance Programs. The company also offers premiere Workplace Wellness, Concierge, and Student Assistance programs. “The first time looking at that single pane of glass was very surprising for us to see all of our different VMware infrastructure— at the data center, at headquarters, everywhere. Being able to see where we stood was a game changer.” Ryan Fay, CIO ACI Specialty Benefits “vSphere with Operations Management allows me to confidently report to our executive team that we are poised and ready to implement a new client, to onboard a customer, or to expand within a customer base.” Erin Krehbiel, President ACI Specialty Benefits 7 million+ customers A specialty benefits provider in hyper-growth Anytime, anywhere access to services – text, email, chat, online access, mobile apps, 24/7 live answer phone customer retention rate of users say ACI services improved their quality of life 95% 92% 20% savings in CapEx expenses 50% boost in consolidation ratios 25% less time spent on diagnostics and problem resolution 55% performance improvement The agility to onboard 5,000 new users in an hour, while continuing to provide an outstanding customer experience Improved performance to support 250 more connections per second on each web server and expand customer access to ACI’s online services Better IT planning and decision-making to support exponential business growth An infrastructure platform that provides ACI a competitive advantage Click here to learn more about the world's leading virtualization platform.

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