Advanced Executive Coaching: Social, Emotional Intelligence Coaching - Vikki Brock

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  • Advanced Executive Coaching: Social, Emotional Intelligence Coaching - Vikki Brock

    1. 1. Advanced Executive Coaching Advanced Executive Coaching… Social/Emotional Intelligence Coaching Vikki Brock Ph.D., MCC, EMBA © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Master Coach pela International Coach Federation - ICF Page 1
    2. 2. Advanced Executive Coaching Advanced Executive Coaching… Social/Emotional Intelligence Coaching Dr. Vikki G. Brock Master Certified Coach 2nd Brazilian Coaching Congress November 15, 2013 © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 2
    3. 3. Advanced Executive Coaching Agenda • Executive Coaching • Coaching Style • Social and Emotional Intelligence Model © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 3
    4. 4. Advanced Executive Coaching Executive Coaching Defined Systems perspective Evidence and experience based Partnership Intentional Ask open-ended questions Role model © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 4
    5. 5. Advanced Executive Coaching Clutterbuck & Megginson, Coaching at Work October 2013 What’s Your Coaching Style?  Models-Based  Process-Based  Philosophy-Based  Systemic Eclectic © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 5
    6. 6. Advanced Executive Coaching Clutterbuck & Megginson, Coaching At Work October 2013 Coach Maturity Model Level Coaching approach Style 1. Models-based Control 2. Process-based Contain 3. Philosophy-based Facilitate 4. Systemic Eclectic Enable © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 6
    7. 7. Advanced Executive Coaching Maslow’s Framework Unconsciously Incompetent Consciously Incompetent Don’t know that I can’t do something Know I can’t do something Consciously Competent Unconsciously Competent Do something when I think about it Do something when I don’t think about it © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 7
    8. 8. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. What Are We Talking About? Social and emotional intelligence is  The ability to be aware of our own emotions and those of others, in the moment, and  To use that information to manage ourselves and manage our relationships (working definition Laura Belsten, MCC) © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 8
    9. 9. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. S+EI is About Behavior …. Behaviors Can Change GENETICS PERSONALITY BEHAVIOR © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 9
    10. 10. Advanced Executive Coaching S+EI Four-Quadrant Model Self Awareness Management Other Self Awareness Other Awareness Self Management Relationship Management © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 10
    11. 11. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Why are SI and EI so Important? Performance at work Physical health Mental health Relationships © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 11
    12. 12. Advanced Executive Coaching © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 12
    13. 13. Advanced Executive Coaching © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 13
    14. 14. Advanced Executive Coaching Why is Social + Emotional Intelligence an Advanced Skill for Executive Coaching?  It provides a language and framework for understanding  An important skillset for coaches to both use and to model for clients  Vastly expands our toolkit  S+EI = Better Leadership © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 14
    15. 15. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Self-Awareness Emotional Self Awareness Accurate Self Assessment Personal Power © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 15
    16. 16. Advanced Executive Coaching Self Management © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 16
    17. 17. Advanced Executive Coaching Self Management  Behavioral Self Control  Integrity  Achievement Drive  Realistic Optimism  Resilience  Innovation & Creativity  Initiative & Bias for Action  Stress Management  Personal Agility  Intentionality © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 17
    18. 18. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Other Awareness Empathy Situational/Organizational Awareness Service Ethic Aaron Feuerstein © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 18
    19. 19. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Relationship Management  Communication  Interpersonal Effectiveness  Powerful Influencing Skills  Conflict Management  Inspirational Leadership  Catalyzing Change  Building Bonds  Teamwork & Collaboration  Coaching/Mentoring Others  Building Trust © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 19
    20. 20. Advanced Executive Coaching …Appreciative Coaching Positive strengthbased questions opportunity future © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 20
    21. 21. Advanced Executive Coaching The Art of the Question Problem Solving Approach © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Appreciative Approach Page 21
    22. 22. Advanced Executive Coaching …Direct Communication Message Challenge Reframe Neutral Active © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 22
    23. 23. Advanced Executive Coaching How do you know if you or someone else has SI+EI? Challenge is to adjust self-image… Begins with self-observation. © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 23
    24. 24. Advanced Executive Coaching Emotional/Social Intelligence Self Awareness Management Other Self Awareness Other Awareness Self Management Relationship Management © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 24
    25. 25. Advanced Executive Coaching Answer This Question… What one step will you take to become consciously competent in increasing your SI and EI? © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 25
    26. 26. Advanced Executive Coaching Remember… Social and Emotional Intelligence begins with self-awareness . . . And encompasses your intention, approach, style, presence, values, beliefs, energy, strengths and brand… © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 26
    27. 27. Advanced Executive Coaching See you tomorrow for “Coaching Scientific Research” Thank You You can connect with me at: coach@vikkibrock.com © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 27

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