6. Roadshow Feedback
“I thought I knew a great deal about what is in BMiLearn;
how wrong I was and after your informative session I am
going to set aside time each week to review modules and
see what I and my hospital can benefit from.” (David Mills,
ED at Lancaster)
20. Positive Approach
Another way to understand this model is to take the opposite approach
- a positive one-and imagine how members of truly cohesive teams behave:
1. They trust one another.
2. They engage in unfiltered conflict around ideas.
3. They commit to decisions and plans of action.
4. They hold one another accountable for delivering against those
5. They focus on the achievements of collective results.
If this sounds simple, it’s because it is simple, at least in theory.
In practice, however, it is extremely difficult because it requires levels of
discipline and persistence that few teams can master.
Hope have a good day – feedback last year largely positive.
Who here last year?
Who LC role?
Why the ACE Conference?
Three main words from recent communications.
ACE for all levels: BMI, people development, individuals, our teams, etc.
Example of positive impact of recent People Development roadshows in relation to increasing awareness.
Where left last year – have made some progress. ACE is aligned to this.
BMiLearn components – hope clearer now and moving forward.
Update on status – 5 holding page now up. 3 continues to develop.
ADVANCE programmes remain a focus for non-clinical development.
However, Business Admin pilot has shown challenges. Looking again – including AMSPAR.
Should be business as usual now at 100%.
Attempt to be consistent with clinical to ensure clarity for staff and that have right people, right place, right time.
Address how competency tool working – one of areas requested for today’s agenda. Should now be up and running.
Recognise need to reinforce behaviours – Hospitality has relaunched the Think customer piece.
Making sure everyone is happy…
…continuing to drive forward (return to road metaphor from last year): how drive performance forward and ensure everyone is supported.
Image source: https://www.pexels.com/photo/black-and-white-road-street-straight-3131/
Key is having high performing teams. Reminder about Virtual Ashridge.
Avoid dysfunctions and aim for positive team – would like LC community to develop in this way.
Benefits of positive approach. Ask: so on that basis what might we mean by strengths?
What we mean by strengths in this approach.
Not the same as traditional L&D and competencies.
Impact for teams.
But can over do strengths.
Output – what your profile looks like.
Can follow up with survey if wish. Can then follow up with personal coaching/support.