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DOES14 - Nicole Forsgren - DevOps and the Bottom Line

Nicole Forsgren, Assistant Professor, Utah State University, at the 2014 DevOps Enterprise Summit

DevOps and the Bottom Line

For the first time in recent history, researchers have found a link between IT investments and organizational performance — if these IT investments occur with the right mix of IT, culture, and practice called DevOps. For the last two years, Dr. Nicole Forsgren has worked in collaboration with Gene Kim, Jez Humble and Puppet Labs to determine the health and habits of DevOps organizations, examining over 14,000 survey responses to identify the top predictors of IT performance and organizational performance. Dr. Forsgren will give a brief summary of the shocking findings of the 2013 survey, as well as an outline of the desired outcomes for the 2014-2015 survey. She will close with a call to action, inviting the DevOps Enterprise Summit attendees for their help in shaping the IT Revolution research agenda.

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DOES14 - Nicole Forsgren - DevOps and the Bottom Line

  1. 1. DEVOPS AND THE BOTTOM LINE Nicole Forsgren, PhD Utah State University
  2. 2. 10 deploys per day Dev & ops cooperation at Flickr John Allspaw & John Hammond Velocity 2009 That was then…
  3. 3. Etsy Code Deployment What once required 6-14 hours and an “Army” …Now takes 15 minutes and 1 person This is now… 30+ Deploys per day 2013 2013 Mike Brittain, Continuous Deployment: The Dirty Details 3/2014 Daniel Schauenberg , Qcon London 4/2014 tweet @philkates 50 Deploys per day March 2014 QCon London 80-90 Deploys per day April 2014 Chef Conf
  4. 4. Amazon Deployment Stats (production & host environments only) This is now… 1,079 Max deploys In a single hour Every 11.6 seconds! 10,000 Mean # hosts receiving Deploys simultaneously 30,000 Max # hosts receiving Deploys simultaneously
  5. 5. Intuit “By installing a rampant innovation culture, we performed 165 experiments in the peak three months of tax season. Our business result? Conversion rate of the website is up 50%. Employee result? Everyone loves it, because their new ideas can make it to market. ” - Scott Cook, Intuit founder
  6. 6. DEVOPS IS GOOD FOR IT
  7. 7. HIGH PERFORMING DEVOPS TEAMS More agile 30x More frequent deployments 2014 PuppetLabs State of DevOps Survey 8000x Faster lead times than peers
  8. 8. HIGH PERFORMING DEVOPS TEAMS More reliable 2x Change Success Rate 2014 PuppetLabs State of DevOps Survey 12x Faster Mean time to recovery (MTTR)
  9. 9. DEVOPS IS GOOD FOR ORGANIZATIONS
  10. 10. HIGH PERFORMING IT ORGANIZATIONS 2x More likely to exceed Profitability, Market share, and Productivity goals 2014 PuppetLabs State of DevOps Survey 50% Higher market cap growth over 3 years*
  11. 11. DevOps isn’t just IT. It’s the practice of IT.
  12. 12. BUT LET’S STEP BACK… And look at the larger picture
  13. 13. IT REVOLUTION AND DEVOPS RESEARCH IN 2015 • Shape our research agenda • What are your pain points? • What are your big questions?
  14. 14. THANK YOU nicolefv@gmail.com @nicolefv nicoleforsgren.com

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  • whilpert

    Aug. 27, 2020

Nicole Forsgren, Assistant Professor, Utah State University, at the 2014 DevOps Enterprise Summit DevOps and the Bottom Line For the first time in recent history, researchers have found a link between IT investments and organizational performance — if these IT investments occur with the right mix of IT, culture, and practice called DevOps. For the last two years, Dr. Nicole Forsgren has worked in collaboration with Gene Kim, Jez Humble and Puppet Labs to determine the health and habits of DevOps organizations, examining over 14,000 survey responses to identify the top predictors of IT performance and organizational performance. Dr. Forsgren will give a brief summary of the shocking findings of the 2013 survey, as well as an outline of the desired outcomes for the 2014-2015 survey. She will close with a call to action, inviting the DevOps Enterprise Summit attendees for their help in shaping the IT Revolution research agenda.

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