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ITHAKA The Next Wave 2017: Alan Bearman - From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University

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Alan Bearman, Dean of University Libraries and the Center for Student Success and Retention at Washburn University, presents the story of how the library as led efforts to improve student outcomes, increasing their first-year retention rate, and saving Washburn University significant money.

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ITHAKA The Next Wave 2017: Alan Bearman - From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University

  1. 1. From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University Dr. Alan Bearman
  2. 2. President’s 2008 Question What is the purpose of an academic library in the age of Google?
  3. 3. Answer Student Success
  4. 4. Mabee Library Physical Renovation • Shelving Removed • Utilization of Off-Site Storage and Compact Shelving • Coffee Shop • Multi-Use Zonal Spacing and Furniture Role of Librarians and Staff • Payroll Re-Allocation • Custodians of Knowledge to Instructors of Information Literacy Book Repository to a Center for Student Success
  5. 5. University Libraries Organizational Chart, 2008 Dean of University LIbraries Technical Services Public Services Special Collections and Archives Administrative Specialist
  6. 6. Mabee Library
  7. 7. Mabee Library
  8. 8. Mabee Library
  9. 9. 2007
  10. 10. Mabee Library
  11. 11. Engaged: Mabee Library, 2017
  12. 12. Washburn University USLO Revision, 2013 The previous 9 USLOs became 4, with a new 5th USLO • Communication • Quantitative and Scientific Reasoning • Information Literacy and Technology • Critical and Creative Thinking • Global Citizenship, Ethics, and Diversity
  13. 13. Strategic Decision: Embrace Undergraduate Student Success Agenda • University Libraries claimed responsibility of building a First-Year Experience Program around the USLO of Information Literacy and Technology • Wanted to immediately create for students a conversation regarding: The Credibility of Information in the Knowledge Economy • WU101: The Washburn Experience now drives First-Year student success Credibility becomes more important than owning “Stuff”
  14. 14. Jan Feb March April May June July Aug Sept Oct Nov Dec 2008 5393 10170 10627 14441 10277 3943 3931 8354 14890 15587 13552 3961 2016 15507 24160 23430 35027 20988 7437 6883 22114 38478 34031 32492 17533 2017 15922 27024 24936 29122 18911 7598 7170 23002 37746 39438 0 5000 10000 15000 20000 25000 30000 35000 40000 45000 GateCount Mabee Library In-Person Usage
  15. 15. Library Trips per Student Fall 2012 Fall 2013 Fall 2014 Fall 2015 Fall 2016 Fall 2017 Undergraduate FTE 4,434 4,245 4,050 3,904 3,977 4,034 Library Trips Per Student 59.6 59.4 68.3 69.8 70.4 57.2 (Through Oct 2017) Home Football Games 6 6 6 5 6 5
  16. 16. 62% 68% 74% Fall to Fall First-Year Full-Time Retention Fall 2011 Fall 2014 Fall 2017
  17. 17. Net Revenue Impact FY13 $60,461.00 FY14 -$874,618.00 FY15 -$320,045.00 FY16 $1,298,04.00 FY17 $3,240,926.00 FY18 (through Dec 2017) $3,688,555.00 Tuition + FTFT Retention = Net Revenue Impact
  18. 18. What is the purpose of an academic library in the age of Google? Student Success
  19. 19. From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University Dr. Alan Bearman Professor of History Dean of University Libraries and the Center for Student Success and Retention Washburn University alan.bearman@washburn.edu 785.670.1855 @AlanBearman1

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