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2018 Infrastructure-as-a-Service Brand Leader Survey Report

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The 2018 IaaS brand leader surveys cover fourteen Infrastructure-as-a-Service products. This report includes the results of IT Pro voting for six categories of brand leadership for each service: Market, Price, Performance, Reliability, Service & Support and Innovation.

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2018 Infrastructure-as-a-Service Brand Leader Survey Report

  1. 1. Infrastructure-as-a-Service 2018 Brand Leader Survey Report
  2. 2. April 2018 Brand Leader Survey IaaS Brand Leader Survey Report The 2018 IaaS brand leader surveys cover fourteen Infrastructure-as-a-Service products. This report includes the results of voting for six categories of brand leadership for each service: Market, Price, Performance, Reliability, Service & Support and Innovation. Numerical survey data is available upon request. Please contact us at info@itbrandpulse.com. 2
  3. 3. April 2018 Brand Leader Survey 2018 Infrastructure-as-a-Service Brand Leader Survey Table of Contents Page Brand Leader Survey Methodology 4 Brand Leader Voting Definitions 5 2018 IaaS Brand Leader Survey Winners Chart 6 Survey Respondent - Title/Job Description 8 Survey Respondent - Data Center Environment 9 Product Category Definitions 11 Summary Analysis 12 Auto Scaling-as-a-Service 2018 Brand Leader Chart 13 Backup & Restore-as-a-Service 2018 Brand Leader Chart 14 Batch Computing-as-a-Service 2018 Brand Leader Chart 15 Block Storage-as-a-Service 2018 Brand Leader Chart 16 Bulk Data Transfer-as-a-Service 2018 Brand Leader Chart 17 Cold Storage-as-a-Service 2018 Brand Leader Chart 18 Containers-as-a-Service 2018 Brand Leader Chart 19 Dedicated Servers-as-a-Service 2018 Brand Leader Chart 20 Disaster Recovery-as-a-Service 2018 Brand Leader Chart 21 File Storage-as-a-Service 2018 Brand Leader Chart 22 Object Storage-as-a-Service 2018 Brand Leader Chart 23 Serverless-as-a-Service 2018 Brand Leader Chart 24 SSD-as-a-Service 2018 Brand Leader Chart 25 Virtual Servers-as-a-Service 2018 Brand Leader Chart 26 About the Author 27 3
  4. 4. April 2018 Brand Leader Survey 4 Infrastructure-as-a-Service Brand Leader Survey Methodology • Brand Leader reports are designed to measure the pulse of brand leadership in specific product categories using results from independent, non-sponsored surveys with at least 200 respondents. • The IaaS Brand Leader Survey was conducted in April, 2018. – Respondents were solicited from over 1,000,000 members of 100+ online IT groups, and from the IT Brand Pulse database of 150,000 IT professionals. – Two hundred and two IT Pros responded to this survey. – Responses were collected using an online survey engine. • In each part, respondents were provided with a product category description, randomly-listed vendor choices (plus an “Other” answer choice to add a vendor, if applicable), and were asked six questions: 1. Who do you perceive as the <product category> market leader? 2. Who do you perceive as the <product category> price leader? 3. Who do you perceive as the <product category> performance leader? 4. Who do you perceive as the <product category> reliability leader? 5. Who do you perceive as the <product category> service & support leader? 6. Who do you perceive as the <product category> innovation leader? 4 4
  5. 5. April 2018 Brand Leader Survey April 2018 IaaS Brand Leaders Voted by IT Pros Auto Scaling-as-a-Service AWS AWS AWS AWS AWS AWS Backup & Restore-as-a- Service AWS AWS AWS AWS AWS AWS Batch Computing-as-a- Service AWS AWS AWS AWS AWS AWS Block Storage-as-a-Service AWS AWS AWS AWS AWS AWS Bulk Data Transfer-as-a- Service AWS AWS AWS AWS AWS AWS Cold Storage-as-a-Service AWS AWS AWS AWS AWS AWS Containers-as-a-Service AWS AWS AWS AWS AWS AWS Dedicated Servers-as-a- Service AWS AWS AWS AWS AWS AWS Disaster Recovery-as-a- Service AWS AWS AWS AWS AWS AWS File Storage-as-a-Service AWS AWS AWS AWS AWS AWS Object Storage-as-a-Service AWS AWS AWS AWS AWS AWS Serverless-as-a-Service AWS AWS AWS AWS AWS AWS SSD-as-a-Service AWS AWS AWS AWS AWS AWS Virtual Servers-as-a-Service AWS AWS AWS AWS AWS AWS 5
  6. 6. Respondent Profiles IaaS 2018 Brand Leader Survey
  7. 7. April 2018 Brand Leader Survey Respondent Title/Job Description: Data Center Manager VAR/OEM Security Administrator/Architect Storage Administrator/Architect Executive/Management Other Network Administrator/Architect Server Administrator/Architect IT Manager/Director 7
  8. 8. April 2018 Brand Leader Survey Your environment is best described as: Public Cloud/Data Center Provider Other Product Development High-Performance Computing Data Center Small-Medium Business Data Center Enterprise Data Center 8
  9. 9. Survey Results IaaS 2018 Brand Leader Survey
  10. 10. April 2018 Brand Leader Survey Brand Leader Definitions 10
  11. 11. April 2018 Brand Leader Survey 11 Product Category Definitions • Auto Scaling-as-a-Service: Lets you automatically change the number of instances providing a particular compute workload. You set defined metric and thresholds that determine if the platform adds or removes instances. • Backup & Restore-as-a-Service: Backup and archival solutions allow files and folders to be backed up and recovered from the cloud, and provide off-site protection against data loss. There are two components of backup—the software service that orchestrates backup/retrieval and the underlying backup storage infrastructure. • Batch Computing-as-a-Service: Run large-scale parallel and high-performance computing applications efficiently in the cloud. • Block Storage-as-a-Service: Data stored in volumes and blocks, where files are split into evenly sized blocks. Each block has its own address, but unlike objects they do not have metadata. • Bulk Data Transfer-as-a-Service: A data transport solution that uses secure disks and appliances to transfer large amounts of data. Also offers data protection during transit. • Cold Storage-as-a-Service: Cold storage is a lower cost tier for storing data that is infrequently accessed and long-lived. • Containers-as-a-Service: Quickly deploy a production ready Kubernetes, DC/OS, or Docker Swarm cluster. • Dedicated Servers-as-a-Service: Instances that run on hardware that's dedicated to a single customer. • Disaster Recovery-as-a-Service: Automates protection and replication of virtual machines. Offers health monitoring, recovery plans, and recovery plan testing. • File Storage-as-a-Service: Provides a simple interface to create and configure file systems quickly, and share common files. It’s shared file storage without the need for a supporting virtual machine, and can be used with traditional protocols that access files over a network. • Object Storage-as-a-Service: Object storage service, for use cases including cloud applications, content distribution, backup, archiving, disaster recovery, and big data analytics. • Serverless-as-a-Service: Integrate systems and run back end processes in response to events or schedules without provisioning or managing servers. • SSD-as-a-Service: High performance SSD storage. • Virtual Servers-as-a-Service: Virtual servers allow users to deploy, manage, and maintain OS and server software. Instance types provide combinations of CPU/RAM. Users pay for what they use with the flexibility to change sizes. 11
  12. 12. April 2018 Brand Leader Survey 12 Summary Analysis • AWS Dominates IT Pro Voting – Amazon Web Services (AWS) was selected as Market, Price, Performance, Reliability, Service & Support, and Innovation Leader for all 14 IaaS product categories. • Azure and IBM Perceived as Best of the Rest – Microsoft Azure was chosen runner-up for Market Leader in 8 product categories. IBM Cloud placed second in 3 service categories. • Respect Shown for On-Premises Leaders Offering Services – NetApp places second in various brand leader categories for SSD and Block Storage. VMware places third in some brand leader categories for Virtual Servers-as-a-Service. • Category Where AWS was Most Dominant – The Biggest Spread Between First and Second Place is in the Object Storage-as-a- Service Market Leader category where the spread between AWS and Azure is 41% • Category Where Competition was Closest to AWS – Microsoft Azure closing in on AWS for Disaster Recovery-as-a-Service Market Leader, trailing by only 7% in IT Pro voting. 12
  13. 13. April 2018 Brand Leader Survey Auto Scaling-as-a-Service 13 0% 10% 20% 30% 40% 50% 60% AWS Microsoft Azure Google Cloud IBM Cloud Oracle Fujitsu OVH Alibaba Cloud NTT Virtustream Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Auto Scaling-as-a-Service?
  14. 14. April 2018 Brand Leader Survey Backup & Restore-as-a-Service 14 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% AWS Microsoft Azure Google Cloud IBM Cloud NetApp Oracle Alibaba Cloud NTT Virtustream Fujitsu OVH Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Backup & Restore-as-a-Service?
  15. 15. April 2018 Brand Leader Survey Batch Computing-as-a-Service 15 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% AWS IBM Cloud Google Cloud Microsoft Azure Oracle Fujitsu Virtustream Alibaba Cloud NTT OVH Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Batch Computing-as-a-Service?
  16. 16. April 2018 Brand Leader Survey Block Storage-as-a-Service 16 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% AWS NetApp Microsoft Azure IBM Cloud Google Cloud Virtustream Oracle NTT Alibaba Cloud Fujitsu OVH Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Block Storage-as-a-Service?
  17. 17. April 2018 Brand Leader Survey Bulk Data Transfer-as-a-Service 17 0% 10% 20% 30% 40% 50% 60% AWS IBM Cloud Microsoft Azure Google Cloud Oracle Virtustream Alibaba Cloud Fujitsu NTT OVH Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Bulk Data Transfer-as-a-Service?
  18. 18. April 2018 Brand Leader Survey Cold Storage-as-a-Service 18 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% AWS Microsoft Azure Google Cloud Oracle IBM Cloud Fujitsu NTT Alibaba Cloud OVH Virtustream Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Cold Storage-as-a-Service?
  19. 19. April 2018 Brand Leader Survey Containers-as-a-Service 19 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% AWS Google Cloud Microsoft Azure IBM Cloud Oracle Alibaba Cloud Virtustream OVH NTT Fujitsu Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Containers-as-a-Service?
  20. 20. April 2018 Brand Leader Survey Dedicated Servers-as-a-Service 20 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% AWS IBM Cloud Microsoft Azure Oracle Fujitsu Google Cloud OVH Alibaba Cloud NTT Virtustream Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Dedicated Servers-as-a-Service?
  21. 21. April 2018 Brand Leader Survey Disaster Recovery-as-a-Service 21 0% 5% 10% 15% 20% 25% 30% 35% 40% AWS Microsoft Azure IBM Cloud Oracle NetApp Google Cloud Virtustream Alibaba Cloud Fujitsu NTT OVH Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Disaster Recovery-as-a-Service?
  22. 22. April 2018 Brand Leader Survey File Storage-as-a-Service 22 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% AWS Microsoft Azure Google Cloud NetApp Oracle IBM Cloud NTT OVH Fujitsu Virtustream Alibaba Cloud Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for File Storage-as-a-Service?
  23. 23. April 2018 Brand Leader Survey Object Storage-as-a-Service 23 0% 10% 20% 30% 40% 50% 60% AWS Microsoft Azure NetApp IBM Cloud Oracle Google Cloud OVH Alibaba Cloud NTT Virtustream Fujitsu Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Object Storage-as-a-Service?
  24. 24. April 2018 Brand Leader Survey Serverless-as-a-Service 24 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% AWS Microsoft Azure Google Cloud IBM Cloud NTT Oracle Fujitsu Virtustream Alibaba Cloud OVH Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Serverless-as-a-Service?
  25. 25. April 2018 Brand Leader Survey SSD-as-a-Service 25 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% AWS NetApp Fujitsu Microsoft Azure IBM Cloud Google Cloud Oracle OVH Virtustream NTT Alibaba Cloud Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for SSD-as-a-Service?
  26. 26. April 2018 Brand Leader Survey Virtual Servers-as-a-Service 26 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% AWS Microsoft Azure VMware IBM Cloud Google Cloud Oracle Virtusream Alibaba Cloud Fujitsu OVH NTT Market Price Performance Reliablity Innovation Service & Support Who do you perceive as the Market, Price, Performance, Reliability, Innovation, and Service & Support leader for Virtual Servers-as-a-Service?
  27. 27. April 2018 Brand Leader Survey About the Author 27 Alec Berry is a research analyst at IT Brand Pulse, former NCAA soccer player, and a graduate of West Chester University. alec.berry@itbrandpulse.com

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