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The ACDA Principle: How Professional Operations Achieve Peace of Mind

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Is your operation where it needs to be? In this article, we unveil our ACDA Principle, the proven superpower to help operations achieve peace of mind.

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The ACDA Principle: How Professional Operations Achieve Peace of Mind

  1. 1. THE PRINCIPLE HowProfessionalOperations AchievePeaceofMind ™
  2. 2. Achievingit iswhat DRIVES US
  3. 3. understandyour CurrentOperation
  4. 4. Sorry, but before we unveil what the principle entails...
  5. 5. We must DIVE DEEP into your current operation
  6. 6. Wait. Prefer to dowload this SlideShare as a PDF and view that way? Click here.
  7. 7. What processes do you have in place in regards to your emergency management plan?
  8. 8. Do you know everything that occurs in your operation, at all times?
  9. 9. Does your staff know?
  10. 10. Are you able to access incident details from many years ago?
  11. 11. How does your liability defense measure up?
  12. 12. Is resource allocation a headache?
  13. 13. Do you always know what your staff is doing?
  14. 14. What tools do you use to continuously improve your operation
  15. 15. andteam’s performance?
  16. 16. Those are just a few questions that will help you answer some vital questions
  17. 17. about the state of your current operation
  18. 18. We want to help you look and really see
  19. 19. so that if some things need to change
  20. 20. you can do so and achieve your peace of mind
  21. 21. THE PRINCIPLE Ready for ? ™
  22. 22. fourPillarsof a Remarkable Approach
  23. 23. to Taking Full Control of YourOperation
  24. 24. Ifyouhaveallthese ‘pillars’inplace, you’vegot yourself
  25. 25. a recipe for success
  26. 26. Unfortunately, you won’t be able to snap your fingers and see...
  27. 27. and appear in your operation
  28. 28. You’ll need some innovative solutions in your arsenal
  29. 29. For increased awareness you should provide
  30. 30. textcommunication asachannel
  31. 31. foryourguests to reportissues INSTANTLY
  32. 32. It’s also useful for your staff that don’t have radios
  33. 33. With full awareness in your operation...
  34. 34. nothingslipsthrough the cracks
  35. 35. Giveyourteam thepower
  36. 36. to log into a web-based system, such as an Incident Management System
  37. 37. from any location
  38. 38. Your team can simultaneously enter and update incidents
  39. 39. for anyone with departmental permissions to see in real time
  40. 40. Ensure data is never lost due to BAD CONNECTION
  41. 41. Get a system that allows staff to enter data in an offline environment for futureupload
  42. 42. Get important info synced as soon as is available
  43. 43. the key here for peace ofmind?
  44. 44. Yourteamknowsexactly what’s happening and when
  45. 45. allissuesarequickly beinghandled
  46. 46. Thiswillalwayskeepyour guestsandstaffsafe.
  47. 47. Okay! So, now communication is enhanced. Now what?
  48. 48. Arm your staff with IncidentManagementMobileApps
  49. 49. Now you truly close the communication gap
  50. 50. Your team can now easily and effectively reportincidents
  51. 51. YourREAL-TIME communication willleadto REAL-TIMEdata
  52. 52. let’stalkabout DOCUMENTation
  53. 53. Accurate documentation is the ULTIMATE FACTOR
  54. 54. You never know when you’ll need it
  55. 55. Therefore you MUSTdocument EVERY incident!
  56. 56. EVERYTIME with all of the details
  57. 57. An Incident Management System lets you eliminate illegible handwritten notes
  58. 58. Digital records are generally accepted in liability defense
  59. 59. Handwrittennotes are not
  60. 60. COOL FACT about Digital records...
  61. 61. Any changes and updates are logged into the system
  62. 62. so you know who wrote what and when changes to the record were made
  63. 63. Your staff can also attach things to records like...
  64. 64. PICTURES
  65. 65. VIDEO
  66. 66. AUDIO STATEMENTS
  67. 67. SIGNATURES
  68. 68. lastbutnotleast, analysis
  69. 69. Professional operations make smarterdecisions with useful analytics
  70. 70. Datacanhelpyou changea high-stress workplace
  71. 71. andleadyouto achieving peaceofmind
  72. 72. ‘Own’ the documentation so you can measure your risk
  73. 73. Communicatewhatyouknow toyourteam
  74. 74. Repairanyflawssoyou canplan forthe future
  75. 75. Use your analytics to improve your processes
  76. 76. and ensure protocols-to-handle are actually executed
  77. 77. improve response times
  78. 78. Each pillar that holds this principle together is connected
  79. 79. It’s a living, breathing organism
  80. 80. for taking fullcontrol of your operation
  81. 81. so you can achieve peaceof mind
  82. 82. Clickbelowtoread ourfullarticle
  83. 83. ISS 24/7, the nation’s leader in facility management and text messaging communication software for the world’s greatest properties, provides innovative technology to increase efficiency and effectiveness of facility operations. ISS 24/7 offers software for incident management, maintenance management, text messaging, inspections, credentialing, and lost and found. ISS 24/7 provides ISS 24/7 Command Post (the “Technology”). The Technology is a web-based system designed to enhance the situational awareness, safety, and security for sporting and entertainment events, security operations and property management organizations. About ISS 24/7 Tel: 954.514.8988 • 12411 NW 35th St. Coral Springs, FL 33065 • ISS247.com Readers interested in learning more about the suite of services for ISS 24/7 should visit ISS247.com.

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