CMO
2014 Contract
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Benchmarking
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Contract Manufacturer Quality Benchmarking (2014)

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In this report, ISR provides pharmaceutical companies and contract manufacturing organizations a comprehensive analysis of current outsourcing practices and trends and quantifies CMOs’ service quality across a series of performance attributes. In this Consumer Reports-style analysis ISR gathered data on 321 service encounters from 68 respondents, all of whom were required to pass several screening criteria in order to participate.

For full table of contents and additional sample pages, download the full preview from our website:

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Contract Manufacturer Quality Benchmarking (2014)

  1. 1. CMO 2014 Contract Manufacturer Quality Benchmarking Info@ISRreports.com ©2014 Industry Standard Research www.ISRreports.com PREVIEW
  2. 2. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 2 act with confidence Report Overview In this report, ISR provides pharmaceutical companies and contract manufacturing organizations a comprehensive analysis of current outsourcing practices and trends and quantifies CMOs’ service quality across a series of performance attributes. In this Consumer Reports-style analysis ISR gathered data on 321 service encounters from 68 respondents, all of whom were required to pass several screening criteria in order to participate. 160Charts and Graphs 26CMOs Evaluated 155Pages 321Service Encounters 1. Introduction 2. Methodology 3. Respondent Demographics and Qualifications 4. Outsourcing Philosophies and Practices 5. CMO Perceptions and Interactions 6. CMO Selection Drivers 7. CMO Performance and Scorecards across Attributes 8. CMO Loyalty 9. Company Service Quality Profiles 10. Study data Valuable for: Manufacturing, Supply Chain, Brand Managers, Outsourcing/Purchasing, R&D Management, CMO Senior Management and Marketing How you can use this report: Manufacturers • Make a more educated purchase of CMO services by understanding which CMOs best fit your company’s needs • Broaden your CMO evaluation list by accessing peer-based service performance across common attributes • Stay on top of industry trends including outsourcing models, use of preferred providers, geographic activities, and outsourcing propensity across various processes CMOs • Improve marketing and proposal content by understanding key attributes manufacturing decision-makers are using to drive CMO selection • Uncover your own — and competitor — delivery strengths and weaknesses • Design messaging that can effectively portray your company’s strengths and understand the strengths and weaknesses of your competition NEXT: Companies Included Report Structure:
  3. 3. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 3 act with confidence NEXT: Table of Contents and Sample Pages Companies Included ISR received performance ratings on 26 CMOs and 13 are detailed in an in-depth profile. Companies included: Aenova Boehringer Ingelheim GmbH Cambridge Major Catalent Cedarburg Hauser Pharmaceuticals Corden Pharma DPT DSM Evonik Famar Fareva Holding Haupt Pharma Hospira Jubilant Life Sciences Lonza LTS NextPharma NIPRO Patheon Pfizer Global Supply Piramal Healthcare Ltd Recipharm Therapure Biopharma UPM Pharmaceuticals Vetter Xcelience
  4. 4. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 4 act with confidence Table of Contents For full table of contents and additional sample pages, download the full preview from our website: http://www.isrreports.com/product/2014-contract-manufacturer-quality- benchmarking/
  5. 5. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 5 act with confidence act with confidence Introduction www.ISRreports.com ©2014 | 2014 Contract Manufacturer Quality Benchmarking 8 Introduction Welcome to ISR’s 2014 Contract Manufacturer Quality Benchmarking report� Industry Standard Research (ISR) takes pride in our suite of Quality Benchmarking work and this study is no exception� This report has a wealth of information and has been created with two very simple goals: 1. Help biopharmaceutical companies make more informed CMO selection decisions • There are a lot of CMOs out there� Choosing the right one isn’t easy� • There are a lot of questions to be answered� Does the CMO have the capacity to meet my needs? How is its regulatory track record? Are the staff experienced? Are timelines met consistently? Performance in these areas is critical but it isn’t easy to assess how a CMO will perform without a previous working relationship� • ISR’s study answers these questions� Discover the key attributes that commercial manufacturing decision-makers are using to drive CMO selection� Learn how individual CMOs perform along important dimensions� This research affords a more educated purchase of CMO services and allows readers to narrow down which CMOs might best fit their needs� 2. Help CMOs optimize operational and marketing strategies A company can’t fix what it does not know is broken� Perhaps just as importantly, a company can’t successfully market its strengths if it does not know what aspects of its performance stand out in the minds of customers� Many CMOs may have an idea of their customers’ perceptions of strengths and weaknesses but likely not with the degree of detail or magnitude provided in this research� ISR’s Contract Manufacturer Quality Benchmarking report will shed light on how a CMO’s customers feel it performs relative to their expectations� This provides an opportunity to clearly view a company’s strengths through the eyes of its customers� Messaging and marketing collateral can be designed that effectively herald the CMO’s true areas of strength� Comparing scores to those of its competition will allow the CMO to differentiate its services based on areas of high performance� This is an enterprise-wide license and this file is not to be distributed beyond the terms of this agreement. For information on the license holder, please contact ISR (info@ISRreports.com). Sample Page
  6. 6. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 6 act with confidence Sample Page act with confidence CMO performance and scorecards across attributes www.ISRreports.com ©2014 | 2014 Contract Manufacturer Quality Benchmarking 37 Figure3–“Capabilities”Ratings Proven ability to work with high potency products Facility has most up-to-date manufacturing technologies Full range of manufactur- ing for solid dosage forms Full range of manufacturing for parenteral dosage forms Has capacity to meet our demands Storage capabilities Stability testing capabilities Ability to smoothly scale up manufactur- ing and transfer technology “Capabilities” Ratings ©2014 Industry Standard Research Boehringer Ingelheim GmbH Catalent Corden Pharma DSM Famar Haupt Pharma Hospira Jubilant Life Sciences Lonza Patheon Pfizer Global Supply Piramal Healthcare Ltd Vetter Ratings Key: Clear leadership Better than most About average Falling a bit short This sample page comes from the CMO performance and scorecards across attributes section of the report and is an example of how the CMO performance data is summarized for easy analysis. Company A Company E Company I Company C Company G Company K Company B Company F Company J Company D Company H Company L Company M
  7. 7. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 7 act with confidence Sample Page For full table of contents and additional sample pages, download the full preview from our website: http://www.isrreports.com/product/2014-contract-manufacturer-quality- benchmarking/
  8. 8. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 8 act with confidence Ordering Information Industry Standard Research (ISR) is the premier, full service market research provider to the pharma and pharma services indus- tries.  With over a decade of experience in the industry, ISR delivers an unmatched level of domain expertise.    For more information about our off-the-shelf intelligence and custom research offerings, please visit our Web site at www.ISRreports.com, email info@ISRreports.com, or follow us on twitter @ISRreports. About Industry Standard Research Save on this, or any ISR report, by registering a free account Register now • Receive a $250 instant credit towards any ISR report • Earn 10% credit towards all future purchases • Receive advanced notifications on ISR’s latest reports and free resources For full table of contents and additional sample pages, download the full preview from our website: http://www.isrreports.com/product/2014-contract-manufacturer-quality- benchmarking/
  9. 9. www.ISRreports.com ©2014 | Preview of: 2014 Contract Manufacturer Quality Benchmarking 9 act with confidence www.ISRreports.com ©2013 | Preview of: Benchmarking the Pharma Industry’s HEOR Functions 9 act with confidence www.ISRreports.com ©2014 | Preview of: Benchmarking European Investigator Payments 10 act with confidence www.ISRreports.com ©2013 | Preview of: Benchmarking the Pharma Industry’s HEOR Functions 10 act with confidence The ISR Difference Custom-quality syndicated market research www.ISRreports.com ISR's Reports The Common Syndicated Reportvs. How confident are you? vs. DataCollection ISR's proprietary data collection tools and channels support fast, high quality data collection Struggle to recruit the right targets and enough of them vs. SampleSizes Robust sample sizes that instill confidence Often insufficient industry representation that leaves you defending results vs.vs. Research methods Mostly primary research; always appropriate for the topic One size fits all; usually publically available data vs.vs. Respondents Sophisticated screening ensures genuine decision-makers Undisclosed methodologies and respondent demographics vs.vs. Analysts Decades of experience means more insights that are immediately usable Junior analysts capable of reporting numbers

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