Delight 2013 - Daniel Romano of Disney

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Daniel Romano of Disney Interactive shares lessons on experience design at Delight 2013

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Delight 2013 - Daniel Romano of Disney

  1. 1. Wrong By Design @dromano
  2. 2. (1998-2012)
  3. 3. You Can’t Change People.
  4. 4. Practice Radical Honesty.
  5. 5. Conflict Is NOT Bad Thing.
  6. 6. You Can Be Wrong.
  7. 7. Establish Boundaries.
  8. 8. You Can’t Read Minds.
  9. 9. Respect Builds Trust.
  10. 10. Trust Builds Loyalty.
  11. 11. Prepare yourself for the path, not the path for you.
  12. 12. Thanks.

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