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20120418 LGMA Government Open Data and the Cloud, Tim Willoughby

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Tim Willoughby, Local Government Management Agency, LGMA Government Open Data and the Cloud

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20120418 LGMA Government Open Data and the Cloud, Tim Willoughby

  1. 1. My name is Tim I explain technology…
  2. 2. to people who don’t understand it…
  3. 3. people who think they do understand it…
  4. 4. people who despise it…
  5. 5. and people who worship it.
  6. 6. …that help people understand how technology might help their Organisation…
  7. 7. I live here... According to Google Streetmaps 8
  8. 8. In Technical Terms •I’m a Webservice – •Sitting between the Technical Teams and the Business Teams, translating and relating between them..them.. •With Plenty of SOAP and REST.... Turn that noise off, can’t you see I’m busy… keep your silly ideas to yourself - I’ve got a job to do!
  9. 9. I live in Naas… • NAAS – Network as a Service • Used to be a Nice place to shop!
  10. 10. Can Cloud Computing transform Government?
  11. 11. Not all Clouds are good!
  12. 12. Open Government? “If people don’t know what you’re doing, they don’t know what you’re doing wrong” “Jim Hacker” Open Government (I980)
  13. 13. Cloud is forcing Change With or Without the Owners / Shareholders
  14. 14. So far ICT has not fundamentally changed government • 1990s: lCT expected to make government more transparent, efficient and user orientedoriented • 2005+: disillusion as bureaucracy still in existence • Can Cloud Help? Jane E. Fountain – Gov 1.0 – Just Replicating the Silos on the Internet
  15. 15. Goverment dont always Understand What the people Want?
  16. 16. What governments often Deliver
  17. 17. Why have we not done so well? It is unfortunate that the first 3 letters of eGovernment are…
  18. 18. Security is changing • Security has to be appropriate • Security has to be measured • Can have things so secure that they are unusable.
  19. 19. CIO Priorities… Source: “ Gartner Scenario: The Current State and Future Directions of the IT Industry”
  20. 20. What is Cloud • Vendors – Whatever you want / Need it to be… • Its too Vague – • Talking about Cloud Security – when Cloud is defined as everything you ever wished for…defined as everything you ever wished for…
  21. 21. Moving to the Cloud? 1. Leaving your apartment! 2. Moving your Data
  22. 22. Barriers Psychological Barriers Platform Lock-In, Dependence, Governance Security Compliance Costs Application Architecture How do we design applications lo take advantage of the cloud?How do we design applications lo take advantage of the cloud? Grow and shnnk on-demand (scalability) Data affinity Portability Efficiency Performance Fault-tolerance and self-healing
  23. 23. Positives Scale Cost CAPEX OPEXOPEX Advance Architecture Agility Cost - Clouds are renowned for being dirt cheap for storage and burst-y processing. Elasticity - Growth and shrinkage
  24. 24. Negatives Security & Privacy . Conflicts with international laws? Where is my Data - Is it safe? For Whom and at what level?For Whom and at what level? Regulatory compliance: Interoperability Lack of control Standardisation SLA ( Model T Ford)
  25. 25. Dark Cloud? Letter from CSSO
  26. 26. Challenges Organisational barriers (Silo mentality) Reliability (service outage) Definition of SLAs (Service Level Agreement) Service management, MonitoringService management, Monitoring Customisation / Integration with other applications
  27. 27. If you are going to do it.. 1. Understand the options and technologies 2. Have a look at what you do.. 3. If its complex inside the firewall…Rationalize infrastructure & applicationsinfrastructure & applications 4. leverage SOA for applications, appropriate standards, governance 5. Identify the costs per user - Compare costs with internal hosting. 6. Start with Open Data… no arguments here….
  28. 28. …We have come a long way...…We have come a long way...
  29. 29. Understanding the Adoption Curve
  30. 30. Pilot for Success
  31. 31. Watch for
  32. 32. Identity • Still not fixed in the Enterprise… • Or on the Internet..
  33. 33. Legal • Cross Border data Transfer, etc
  34. 34. why is Crowd and Cloud sourcing important? Crowd Source – Group Collaboration is more powerful thanmore powerful than individual achievement
  35. 35. Typical Individual effort many hours, one map
  36. 36. OpenStreetMap, 2012 200,000 contributors, one map
  37. 37. What is Cloud? DON’T WORRY, TRUST US, WE HAVE IT ALL UNDER CONTROLDON’T WORRY, TRUST US, WE HAVE IT ALL UNDER CONTROL
  38. 38. What has Cloud ever done for us? 49 Apart from Scale, Speed, Agility, Low Cost, Enterprise Mapping, Open Data, Standards, Google, API’s, Open Street Maps, Map Servers, GIS - More than just Location, Spatial Analysis and wider adoption now possible
  39. 39. Mashup
  40. 40. Why this is so compelling: It’s a disruptive technology • Does it meet enterprise needs • Easy to control • SLA / Support • Good enough for startups and SMEstartups and SME • “Cheap” compute • Pilot and trial… Source: upcoming research, Cloud Computing: Not Ready For The Enterprise...Yet.
  41. 41. In how many years…
  42. 42. CloudCloud Computing ChallengesComputing Challenges 2) Availability End User 1) Scalability 4) Cost 5) Security 3) Maintenance
  43. 43. Mind the Gap… Databases Applications Networks Secured User Interfaces Event Processing Traceable Models Technology Stuff What How Where Who When Why Data Information Knowledge Wisdom Business Processes Analysis Collaboration Distributed Geography Users Agencies Organisations Events Times Policy Strategy Our Stuff
  44. 44. G Cloud – UK… • Distributed Cloud • Work like a Network • Everyone • Can See • Can Play • Can Add Value (Within Limits) • Shared Data Centres• Shared Data Centres • App Store • Issues – • Support • Code Base • Open Source Push • My View – 3 Models • Car Boot Sale • Charity Shop • Department Store
  45. 45. Virtually Unlimited Storage For storing dataFor storing data
  46. 46. Smart Cities Gartner: “networked sensors in everything we own will form a new Web (the Internet of Things). But it will only be of value if the ‘terabyte torrent’ of data it generates could be collected, analysed and interpreted” … and .. just because we can….
  47. 47. Smart Local Government?
  48. 48. Confusion or Hype • Public Cloud • Private Cloud • Hybrid Cloud • IAAS• IAAS • PAAS • NAAS • SAAS • Etc AAS
  49. 49. Sharing!
  50. 50. BIG DATA? Massive network of services: water, sewage, drains … Need to know asset location for planning and maintenance Many databases, varying accuracy and provenance Context Ongoing street openings p.a. Safety!
  51. 51. Its all about where..
  52. 52. GIS Geographic Information System • We have come a long way
  53. 53. Or Wizards GIS is now Mainstream
  54. 54. Future use of Cloud!
  55. 55. Water Meters • Read the Meter • View or Pay the Bill • Compare the Usage to the Local or National AveragesLocal or National Averages • Look for areas of Savings
  56. 56. My Water Usage • Smart Metering • Change my practise
  57. 57. Environment • Advice and Tips on Money • Energy • Recycling (locations of Centres)Centres) • Refuse • Water • Energy Design
  58. 58. Bring Banks App
  59. 59. Parking • Select County • Select Zone • Select Price willing to pay? • Where is the Cheapest• Where is the Cheapest
  60. 60. Tourism • History • Old Maps • Business Interests • Tourist Sites• Tourist Sites
  61. 61. Traffic • Maps • Plan a Route • Feedback • GPS• GPS • Accidents • Salt • Weather alert
  62. 62. Roadworks • Link to System – Online Road Works Control (OLRWC) • License for Road OpeningLicense for Road Opening • Cost of Reinstatement (Local Authority Usage) • License for any Street usage.
  63. 63. Planning Applications • View Applications • Get notified of Changes • Make Comments • Make a Submission• Make a Submission • Notify Local Authority of Issues?
  64. 64. Check the Register • Map the Polling Stations • Where is the Nearest • Map the Route • Check the Register• Check the Register
  65. 65. Blue Flag Beaches • Location • Nearest • Water Quality • History• History • Tides • Weather • Things to do…
  66. 66. Sports • What is available now • How do I get there • What if I have to Cancel • Pay for it now• Pay for it now
  67. 67. Parking • Select County • Select Zone • Select Price willing to pay? • Where is the Cheapest• Where is the Cheapest
  68. 68. Tourism • History • Old Maps • Business Interests • Tourist Sites• Tourist Sites
  69. 69. Opportunity - Unfinished Estates QR Codes for Public Participation
  70. 70. QR Codes
  71. 71. But all of these are static….. But… would you cross the roadcross the road based on 5 min old information
  72. 72. Where next - Augmented Reality Bring together Big Data, Visualisation, GIS, GPS - A problem that needs cloud to work…
  73. 73. What is Augmented Reality?
  74. 74. Water Meter
  75. 75. Water Meter
  76. 76. What do Clouds currently not do? • Anything subject to compliancy – Includes PCI-compliant applications • Apps that call back to performance sensitive services in your data centreservices in your data centre • Apps that require tight coupling between instances • Sensitive Data • Large applications that don’t fit inside VMs Is there anything they can’t do?
  77. 77. Cloud conclusions • Government cannot ignore cloud • Public Cloud and Big Data • Public Cloud and Open Data • SLA needs to be more Open• SLA needs to be more Open • Future is Cloudy
  78. 78. Never Underestimate the Irish!

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