© 2011 IBM Corporation
CRM Made Social
via IBM's Social Business Cloud
© 2011 IBM Corporation
Thomas McErlean
Technical Sales Lead | LotusLive
IBM Social Business Cloud
UK & Ireland
© 2011 IBM Corporation
WARNING – Use if this term may shock some!!!
© 2011 IBM Corporation
A Social Business embraces networks of
people to create business value
●Engaged
●Transparent
●Nimble
Technology evolution drives productivity cycles
Social Business impacts all parts of the Business
Social Business impacts all parts of the Business
The Social Business opportunity is being
driven by fundamental disruptions
DO NOT BE THIS GUY.....
OR THIS GUY.....
Files
Meetings Events
Chat
Survey FormsCharts
eMail
Communities
Activities
Integrated Applications
My NetworkLotusLive for...
An Extensible Open Integrated Platform
© 2011 IBM Corporation
Partner Integration – Now this is social business
Integrated
Commerce
Integrated
Selling
Integrated...
© 2011 IBM Corporation 19
Business value drives customer momentum
Triple digit growth in NEW customer signings
© 2011 IBM Corporation 20
Robust Enterprise Security and Enterprise
Integration
© 2011 IBM Corporation
Why IBM for Social Business in the cloud
Demo
+
+
© 2011 IBM Corporation 23
20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean
20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean
20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean
20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean
20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean
Upcoming SlideShare
Loading in …5
×

20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean

314 views

Published on

Thomas McErlean Technical sales lead of Lotus live, IBM Social Business Cloud's presentation on CRM Made Social via IBM's Social Business Cloud

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
314
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

20110616 IBM CRM Made Simply via IBM's Social Business Cloud, Thomas Mc Erlean

  1. 1. © 2011 IBM Corporation CRM Made Social via IBM's Social Business Cloud
  2. 2. © 2011 IBM Corporation Thomas McErlean Technical Sales Lead | LotusLive IBM Social Business Cloud UK & Ireland
  3. 3. © 2011 IBM Corporation WARNING – Use if this term may shock some!!!
  4. 4. © 2011 IBM Corporation A Social Business embraces networks of people to create business value ●Engaged ●Transparent ●Nimble
  5. 5. Technology evolution drives productivity cycles
  6. 6. Social Business impacts all parts of the Business
  7. 7. Social Business impacts all parts of the Business
  8. 8. The Social Business opportunity is being driven by fundamental disruptions
  9. 9. DO NOT BE THIS GUY.....
  10. 10. OR THIS GUY.....
  11. 11. Files Meetings Events Chat Survey FormsCharts eMail Communities Activities Integrated Applications My NetworkLotusLive for Social Business
  12. 12. An Extensible Open Integrated Platform
  13. 13. © 2011 IBM Corporation Partner Integration – Now this is social business Integrated Commerce Integrated Selling Integrated Document Editing Integrated Logistics Integrated Scheduling Integrated Communications Integrated eSigning Integrated File Viewer Integrated CRM Integrated Document Editing Integrated Compliance
  14. 14. © 2011 IBM Corporation 19 Business value drives customer momentum Triple digit growth in NEW customer signings
  15. 15. © 2011 IBM Corporation 20 Robust Enterprise Security and Enterprise Integration
  16. 16. © 2011 IBM Corporation Why IBM for Social Business in the cloud
  17. 17. Demo + +
  18. 18. © 2011 IBM Corporation 23

×