Information Services Group (ISG)

isg isg index outsourcing isg outsourcing index digital strategy digital transformation digital saas ito bpo sic2015 john keppel contract award trends #isgsic2013 cloud computing service provider #isgsic #isgoi cloud iaas iot engineering services outsourcing automation david howie contract management tpi index organizational governance rfs sourcing strategy sourcing managed services rfp esteban herrera market trend it operations contract restructurings benchmark emea procurement bernd schaefer duncan aitchison emea outsourcing performance management service level contract trends asia pacific contract renegotiations outsourcing contracts emerging technology emea isg outsourcing index smac sourcing industry cost reduction it governance asset management financial management relationship management sourcing trends cio outsourcing siam infrastructure service integration bpaas stanton jones business process management market research offshore dinesh goel barclays capital services digital workplace emea isg index isg cloud comparison index healthcare enterprise research artificial intelligence gbs insurance tbm steve hall future of tech advisor relations analytics acv aca healthcare reform dr pepper snapple group service provider selection strategic sourcing global business services organizational change boeing supply chain lois coatney joseph yacura governance supply chain risk network services agile project management adm harvey gluckman service integration and management itil disaster recovery data protection gerry clark cloud. demand management innovation human resources information technology advisory services hro f&a visa policies transition phase h-1b visa bank of america merrill lynch arno franz paul reynolds labor practices gosria iaop csr global it services it services isg automation index digital marketing #dbs2016 ocm application management workday transformation technology french linux healthcare exchange private exchange brokerage manufacturing engineering market analysis digitization digitalization service delivery integration commercial contracting jobs robots software as a service governance services sson cloud adoption apptio operating models b4b cindy eisner beaulieu digital revolution #changingmarketplace analyst relations disruption big data mobile social affordable care act al denis risk mitigation jim routzong eso mobile connectivity server virtualization social networking cindy lachapelle shell employee engagement jon butler iaop outsourcing summit nearshore it transaction nigel hughes it ipsoft chetan dube autonomics skills to succeed accenture methodology multi-tenant platforms l-b visa immigration ibm wilmerhale multi-sourcing outsourcing asset maturity contracting corporate governance citi john lytle lawrence kane michelle mack pmo fmo pankaj agarwal facilities management rfq owen wheatley engagement package janney request for solution request for proposal scalability hcl service improvement consolidation global payroll mobility captive centre viswanathan krishnan captive center asset monetization shared services change management roger sparks robyn singlehurst supplier management chuck walker financial services sid pai tom mccormack education jason beal budget government bauke van daalen beltug julien escribe wirc kevin brown title transfer daniel evola business process doug bunch ado paul schmidt contrac terri hart-sears cowen and company sourcing prevalence contract knowledgebase compass benchmarking hospitality technology cio summit byod information technology infrastructure library siam multinational backup data recovery the outsourcing institute tom young cipsa standardized services paas hannah patterson multisourcing service management mitali b ghosh debora card mid-tier sourcing clients value contracts operations management contact center enterprise resource planning program management corporate real estate management consulting business process outsourcing public sector technology insights outsource contacts center joseph foresi fso janney montgomery scott jim hussey visa programs asia telecommunications sourcing structure michael rehkopf deutsche bank software and it contract resturcturing eurozone human rights fair operating practices environment cbre corporate social responsibility consumer issues global outsourcing social responsibility impact aw community involvement and development financial services outsourcing