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3Q16 Global ISG Index Infographic

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Infographic for 3Q16 Global ISG Index

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3Q16 Global ISG Index Infographic

  1. 1. let’s connect... The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For nearly 15 years, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For nearly 15 years, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. Global Market Third-Quarter Headlines Combined ACV $ 13.9B 21% As-a-Service ACV $ 6.2 45% Combined* Market $ 28.3B 16% As-a-Service $ 10.5B 41% Traditional $ 17.7B 5% Combined* Market $ 9.5B 11% As-a-Service $ 3.7B 20% Traditional $ 5.8B 5% 3Q16 ACV YTD ACV Combined ACV $ 11.0B 11% As-a-Service ACV $ 2.6 28% As-a-Service ACV $ 1.7 45% AMERICAS EMEA ASIA PACIFIC Combined ACV $ 3.3B 15% *Combined: AaS + Traditional Regional MarketYTD HOT INDUSTRIES : MANUFACTURING, RETAIL AND BUSINESS SERVICES HOT INDUSTRIES : TELECOM AND MANUFACTURING Global Forecast for 2016 Combined ACV growth expected to be well above 30% Traditional market expected to be up by mid-single digits Global Sourcing Market Reaches Record $9.5 Billion in Third Quarter ALL REGIONS SHOWING HEALTHY GROWTH IAAS CONTINUES TO OUTPACE SAAS IN ACV ITO CONTINUES DOMINANCE OVER UNEVEN BPO MARKET AS-A-SERVICE ACV SURPASSES TRADITIONAL ACV IN ASIA PACIFIC FOR FIRST TIME AS-A-SERVICE NEARLY EQUAL TO TRADITIONAL MARKET IN THE AMERICAS AS-A-SERVICE GROWTH NOT COMING AT EXPENSE OF TRADITIONAL SOURCING; OVERALL MARKET EXPANDING WITH GROWTH OF CLOUD-FIRST SOLUTIONS HOT INDUSTRIES: FINANCIAL SERVICES, HEALTHCARE AND BUSINESS SERVICES

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