Wellbeing Web WS24


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A simple tool to support measuring outcomes for children. This tool has been receiving very positive interest and feedback from a number of organisations. It takes an approach which is aligned with the national practice model for Getting it Right for Every Child GIRFEC). Contributor: Angus Council

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  • Wellbeing Web WS24

    1. 1. Measuring Outcomes in Angus Introducing the Wellbeing Web Hazel Robertson, Service Manager Kirsty Lee, Senior Planning Officer Angus Council Social Work and Health
    2. 2. What do we mean by outcomes?• “…the impact or end result of services on a person’s life…” (Glendinning et al, 2006)• This is determined by the aspirations, goals and priorities of the individual.
    3. 3. Why are outcomes important?• Helps demonstrate progress and change• Improves engagement and focus of work• Assists in appropriate goal setting National government priority to achieve real improvement in the lives of individuals and in communities.
    4. 4. Challenges in Delivering Outcomes• Competing needs of child / parent / family members• Incompatible timescales to achieve outcomes• Tensions between outcomes identified by the individual and those viewed as a priority by the practitioner• Time to gather information over two or more intervals
    5. 5. Input/Output/Outcome1. A completed assessment 1. Output2. Feeling safe and secure 2. Outcome3. Resource worker 3. Input4. Child’s plan 4. Output5. Being valued and treated with respect 5. Outcome6. Review minutes 6. Output7. Friendships and positive relationships 7. Outcome
    6. 6. Distinction between outputs and outcomes• Service-led approaches tend to measure progress or success in terms of outputs e.g. number of people who…• How long things took• Outcomes = the difference made.
    7. 7. Where did we start?• Getting it Right in Angus• Implementation of integrated assessment• Shift from task centred care planning to outcome focused child’s planning (outputs to outcomes)• Need for a tool to support SHANARRI based outcomes focused child’s planning across partners
    8. 8. What we did• Established a partnership with practitioners from children’s and adult’s services• Reviewed range of outcome measurements tools• Used SHANARRI indicators as a starting point
    9. 9. The Wellbeing Web
    10. 10. The Wellbeing Web• Interactive and engaging conversational tool• Means of supporting growth and change• Visual and accessible mechanism to measure outcomes• Inclusive process of delivering focused work (4yrs>adult)Not a scoring toolConversation>Negotiation>Compromise>Prioritise
    11. 11. Prompt Cards
    12. 12. Outcomes Conversations Ensure active listeningFocus on strengths and assets Balance risk and resilience Belief in change Opportunities to build on achievements Support to identify hopes/aspirations
    13. 13. Movie Clip - Workers
    14. 14. The Wellbeing Web – Notes Section
    15. 15. The Wellbeing Web – Action Plan
    16. 16. The Wellbeing Web- Review
    17. 17. Evaluation
    18. 18. Movie Clip – Children’s and Parents Views
    19. 19. Measuring change using outcomes information• What has been successful?• When was it used?• Why was this successful?• What is the unmet need?Aims• To empower individuals to recognise change• Support and enhance professional judgement• Help analyse circumstances and provide evidence of impact
    20. 20. Making Sense of Personal Outcome Information• Edinburgh University/IRISS• Outcomes Framework
    21. 21. Thank You
    22. 22. Happy to share our learning www.angus.gov.uk/girfec/• Hazel Robertson – RobertsonHG@angus.gov.uk• Kirsty Lee – LeeK@angus.gov.uk
    23. 23. Wellbeing Web Exercise Work in Groups…