Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

IQ Management - Dealing With Conflict

36,327 views

Published on

One of the hardest things a manager has to do is deal with conflict within the team.

These are IQ's best tips to help you deal with issues in a neutral and fair way!

Published in: Leadership & Management
  • Do This Simple 2-Minute Ritual To Loss 1 Pound Of Belly Fat Every 72 Hours ●●● http://scamcb.com/bkfitness3/pdf
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Don't fear hair loss - fight it! Try Profollica� natural two-step hair loss system for visible results you'll see and love! ♥♥♥ https://tinyurl.com/y49r9d8j
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • How can I improve my memory before an exam? How can I improve my study skills? learn more... ▲▲▲ https://tinyurl.com/brainpill101
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT (Unlimited) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://tinyurl.com/y6a5rkg5 } ......................................................................................................................... Download Full EPUB Ebook here { https://tinyurl.com/y6a5rkg5 } ......................................................................................................................... ACCESS WEBSITE for All Ebooks }} ......................................................................................................................... Download Full PDF EBOOK here { https://tinyurl.com/y6a5rkg5 } ......................................................................................................................... Download EPUB Ebook here { https://tinyurl.com/y6a5rkg5 } ......................................................................................................................... Download doc Ebook here { https://tinyurl.com/y6a5rkg5 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • How One Woman Discovered the Female Fat-Loss Code Missed by Modern Medicine And Lost 84lbs Using a Simple 2-Step Ritual That 100% Guarantees Shocking Daily Weight Loss... ♣♣♣ https://tinyurl.com/poundinc11
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

IQ Management - Dealing With Conflict

  1. MANAGEMENT DEALING WITH CONFLICT
  2. “Peace is not absence of conflict, it is the ability to handle conflict by peaceful means” -Ronald Reagan
  3. One of the most challenging aspects of being a manager is dealing with conflict amongst your team.
  4. It’s vital to productivity to get the team running like a well oiled machine, even in the face of adversity.
  5. HERE’S HOW TO DO IT
  6. 01COLLECT ALL THE FACTS A manager needs to be impartial in all disputes between employees. You need to be balanced and empathetic in discussions about conflict, allow employees to get their points across and be constructive at all times. ?
  7. 01COLLECT ALL THE FACTS Try organising a meeting about the dispute so each person has equal time to talk and air their thoughts. Don’t let it become a shouting match. ?
  8. 02 In a group setting it is common for a complainant to hold back for fear of looking bad in front of the team. You may need to speak to each individual in turn before discussing the issue in a group. CALL APPROPRIATE MEETINGS
  9. 02 Try holding one-to-one meetings with everyone involved, gaining insight from their perspective and then bringing it to the group to reach a solution. CALL APPROPRIATE MEETINGS
  10. 03 When conflicts occur it easy for the team to lose sight of their original goals. Restating the team’s purposes as well as the value of each individual can play a big role in resolving a dispute. FOCUS ON COMMON GOALS
  11. 03 Try holding a meeting in which you break down the overall goals and discuss with each individual how exactly they are essential to these targets. FOCUS ON COMMON GOALS
  12. 04 Sometimes it can be helpful to work collaboratively with those involved in a conflict in order to resolve it. The sense of teamwork and reaching a common goal can create an opportunity to repair damaged relationships. WORK COLLABORATIVELY
  13. 04 Oversee a brainstorming session with everyone together and encourage everyone to contribute equally. WORK COLLABORATIVELY
  14. 05 Everyone has different ways of dealing with conflict. Some people like to make their feelings loudly known while others shy away from confrontation. It’s important to think about this when dealing with conflicts when aiming to address issues in a neutral way. DIFFERENT STYLES OF CONFLICT HANDLING !
  15. 05 Try to shape a meeting to be constructive and fair, consider something like a ‘talking stick’ to make sure everyone has their fair say. DIFFERENT STYLES OF CONFLICT HANDLING !
  16. 06 After the conflict has been resolved, its vital to make sure all parties are happy with the solution moving forward. As part of your solution, make sure you set guidelines to address similar conflicts should they arise in future. MAKE SURE THE PROBLEM IS RESOLVED
  17. 06 Set a ‘plan of action’ based on steps taken this time so you know what is likely to work in future. MAKE SURE THE PROBLEM IS RESOLVED
  18. INTERQUEST GROUP WHERE OPPORTUNITY CONNECTS WITH TALENT InterQuest is a niche recruitment group divided into expert specialist disciplines. We provide contract and permanent recruitment services and support the career ambitions of those working in the new digital economy. Each of the Group’s businesses is aligned to market sectors including Finance, Retail, Public Sector and Not for Profit or focused specifically on an area of technology such as testing, analytics, ERP or digital. For more tips on professional development and to see all of - our latest jobs, connect with the InterQuest Group. GO TO INTERQUESTGROUP.COM

×