Zen and the art of optimisation


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We often see optimisation as the consequence of deploying better management tools. Not just so. This path begins with good governance and cascades through realistic targets and pervasive communications. As enterprise networks assume an increasingly critical role in assuring business performance, the pressure on network management teams are escalating.In this session, we explore optimisation lessons from Governance Board’s research. We examine typical roles and staffing levels, and how they vary according to history, organisational culture, working practices and skill sets. We illustrate how team composition influences relationships with business unit stakeholders. The ability to engage business managers and users in the infrastructure investment vision, to make changes without drama and to drive success, particularly during turbulence all hinge on quality of these relationships. Finally, we examine successful dashboards and how they incorporate hard and soft indicators to drive effective decision making and execution, and promote healthier relationships.

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Zen and the art of optimisation

  1. 1. Zen and the art of optimisation <ul><li>Puni Rajah </li></ul><ul><li>Research Director </li></ul><ul><li>The Governance Board </li></ul><ul><li>@punirajah </li></ul><ul><li>e: [email_address] </li></ul>
  2. 2. <ul><li>Why zen? </li></ul><ul><li>The art of managing optimisation </li></ul><ul><li>What you will hear from other speakers in this seminar theatre </li></ul><ul><li>Our research </li></ul><ul><li>Your dashboard </li></ul><ul><li>Are the odds stacked in your favour? </li></ul>
  3. 4. Optimised WAN services from Vodafone – the intelligent approach to Networks Mark Carrington, Sales Manager - Fixed Networks, Vodafone Blue Sky and Clouds: Trends and Challenges in Business IT Today David Silke, EMEA Marketing Director, Brocade Communications WAN Clouds
  4. 5. 3D Data Visualisation , Robert Smith, COO, Intergence Systems, Dave Page, Co-Founder and CEO, Actual Experience The End of Client-Server Networks: Where Do We Go From Here? Roger Hockaday, Director of Marketing, Aruba Networks Data Architecture
  5. 6. Network optimisation as the first step towards cloud Richard Blanford, Managing Director, Fordway Solutions Network Optimisation – be careful what you ask for Jeff Smith, Senior Director Connectivity Services, EMEA, Level 3 Clouds Implementation
  6. 7. Stop Wasting Your Time with Application Acceleration Andrew Gardner, UK & Ireland Regional Manager, Silver Peak Systems Limited Architect, implement & manage IT infrastructure for optimal performance Mark Lewis, Snr Director Marketing & Alliances EMEA, Riverbed Tools Architecture
  7. 8. WAN Optimisation 2.0 Kevin Suitor, Vice President, Marketing, Exinda Networks Secure Guest Access: Delivering Guest, Customer and Contractor Network Access - Roger Hockaday, Director of Marketing, Aruba Networks WAN Security
  8. 9. Cloud - &quot;The hype and reality&quot; - Matt McCloskey, Senior Manager Applications & Services, Virgin Media Business Transition to IPv6: make it smooth - Nicolas Cartron, Pre-sales Engineer, Efficient IP - Simon Lowery, UK Sales Manager, Efficient IP Clouds Implementation
  9. 10. Best Practices for Datacenter I/O Infrastructure Mike Heumann, Senior Vice President, Worldwide Sales & Marketing, NextIO Virtual Reality Check Implementation
  10. 11. About us We serve multinational businesses- CFOs, CIOs and their immediate teams 1,300 expert interviews since March 2007- focus on IT governance and sanity
  11. 12. <ul><li>>What gets measured gets done. >What gets paid for gets done more. >What gets paid well gets done even more … and better. </li></ul>
  12. 13. What’s on your dashboard? Can all your stakeholders see what you are tracking? Do they agree that these are the right metrics to track? What needs to change for your dashboard to remain relevant in 18 months’ time?
  13. 14. End user satisfaction is primary benefit Source: “More for Less” The Governance Board, June 2011. N=240 Q: What benefits have been realised since implementing optimisation?
  14. 15. ... but benefits do not match selection basis Source: The Governance Board, June 2011. N=240 Q: What was the basis for selecting optimisation technology?
  15. 16. Just cause you got the monkey off your back doesn’t mean the circus has left town. – George Carlin
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