Mobile Collaboration
Extending Collaboration Tools to the
Mobile Worker




          Tim Stone
          Head of Collabor...
Agenda

                  Market Drivers and Mobility Trends

              The Mobile Workspace

              Mobility S...
Business Imperatives In A Challenging Economy


                           Save to Invest                                 ...
Mobility is Key to Business Communications
             878 million mobile workers worldwide by 2009 - IDC

            M...
Unified Communications
     Fixed and Mobile




    Telephony and video                                                  ...
Agenda

                  Market Drivers and Mobility Trends

              The Mobile Workspace

              Mobility S...
Culture                                                           Process   Technology

  Collaboration is the Platform fo...
Who are you?                    What device do you prefer?                                Are you available?   When’s your...
The Unified Workspace

                                                            Devices




            Operating
     ...
Collaboration Architecture

                                                                               Workspace Devic...
Agenda

                  Market Drivers and Mobility Trends

              The Mobile Workspace

              Mobility S...
Cisco Mobile Unified Communications
        Communications




                                 Cisco Unified             ...
Matching the Technology to the Role
Application




                       Single Number Reach


                       Pe...
Single Number Reach

            Extends Single Business Number to multiple
             devices
            Single Busi...
Application Vision




Presentation_ID   © 2008 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   15
Mobile Unified Personal Communicator Demo

     Client for Smart and Feature
      Phones
     Symbian, BREW, Windows
  ...
Dual Mode Solutions for Enterprise
         In Enterprise WLAN, operates as an IP Phone
         In public GSM network, ...
Cisco WebEx Meeting Center on Smartphones


 Browser based access to
  meetings
 Integrated audio and web
  conferencing...
Attend a scheduled
           WebEx meeting on
           the iPhone




Presentation_ID   © 2008 Cisco Systems, Inc. All ...
View presentations,
           applications and
           desktops with live
           annotations




Presentation_ID  ...
Pass the
  Ball*




  On a
Computer


   On a
  Mobile
  Device




             Mute/            View            Click t...
Case Study: City of Maastricht, Netherlands
        Dual Mode Solution with Nokia
       Business Overview and Challenge
 ...
SERVICIO DE SALUD DE CASTILLA-LA MANCHA (SESCAM)
        Business Overview and Challenge
        • Deliver healthcare to o...
Collaboration is the Next Wave of Productivity
Fixed and Mobile




                   Connect                            ...
Presentation_ID   © 2008 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   25
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W&M 2009 –Bringing Unified Communications to the Smartphone, delivering Enterprise Mobility Solutions using existing investments

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W&M 2009 –Bringing Unified Communications to the Smartphone, delivering Enterprise Mobility Solutions using existing investments

  1. 1. Mobile Collaboration Extending Collaboration Tools to the Mobile Worker Tim Stone Head of Collaboration Solutions European Markets tstone@cisco.com Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
  2. 2. Agenda Market Drivers and Mobility Trends The Mobile Workspace Mobility Solutions Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
  3. 3. Business Imperatives In A Challenging Economy Save to Invest Unlock Employee Potential Transition To A Borderless Organisation Drive True Customer Distance Yourself From Intimacy Competitors Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
  4. 4. Mobility is Key to Business Communications 878 million mobile workers worldwide by 2009 - IDC  Mobility is 25–30% of telephony budget– $130B in 20085  28% of employees use their cellular phone as the primary work phone1  50-80% mobile calls made within the enterprise are between employees2  22-40% of mobile calls made within the enterprise are made next to a desktop phone3  Dual Mode (WiFi/Cellular) handsets expected to reach over 29m units by 20096 1IDC, 2Intel, 3Ovum/BT, 5VisionGain, 6Infonetics Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
  5. 5. Unified Communications Fixed and Mobile Telephony and video Presence Messaging Rich Media Conferencing Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
  6. 6. Agenda Market Drivers and Mobility Trends The Mobile Workspace Mobility Solution Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
  7. 7. Culture Process Technology Collaboration is the Platform for Business Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
  8. 8. Who are you? What device do you prefer? Are you available? When’s your next meeting? What are you doing? Where are you? What’s your title? What are your credentials? The Network Is The Platform For Collaboration Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
  9. 9. The Unified Workspace Devices Operating Systems Business Applications Networks Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
  10. 10. Collaboration Architecture Workspace Devices Policy Applications & Mashups iGoogle, Web Sphere, LOB Apps that Custom Applications WebEx Connect SharePoint, etc. integrate SOA services Security Web Services Call Voice File Video Directory SAP Wiki Custom Control Mgmt & Identity SOA App Data Presence Routing IM & Custom LOB Personal HR Sharing & Location & Queuing Chat Data Application Prod Docs Application Intelligent Network (On Premises + On Demand) Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
  11. 11. Agenda Market Drivers and Mobility Trends The Mobile Workspace Mobility Solutions Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
  12. 12. Cisco Mobile Unified Communications Communications Cisco Unified Cisco Unified Personal Mobile Communicator Communicator Unified & Webex IP Communicator Cisco 7920/21 Telephony Extension Mobility Dual Mode Phones Cisco Unified Mobility Portability Campus Mobility Wide-Area Mobility 802.11 a/b/g GSM/CDMA + Cisco Partner GPRS/Edge/EVDO Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
  13. 13. Matching the Technology to the Role Application Single Number Reach Personal Communicator (for laptops) Mobile Communicator (for smart phones) IP Phone Options Device Wireless IP Phone Dual Mode Device Infrastructure Voice Ready Wireless Network Virtual Office Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
  14. 14. Single Number Reach  Extends Single Business Number to multiple devices  Single Business Voice Mailbox  Access to corporate dialing plans from multiple devices  Manual Handoff between Enterprise and Mobile Networks for call continuity  No mobile operator changes required  Direct Mobile access for LCR Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
  15. 15. Application Vision Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
  16. 16. Mobile Unified Personal Communicator Demo  Client for Smart and Feature Phones  Symbian, BREW, Windows Mobile, RIM  Corporate Directory and Voicemail  Meeting Place Notifications  Least cost routing  Presence Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
  17. 17. Dual Mode Solutions for Enterprise  In Enterprise WLAN, operates as an IP Phone  In public GSM network, operates as a GSM phone  Nokia Cisco SCCP client on Nokia dual-mode E-series  Extends PBX features to phone Nokia©E51 Systems, Inc. AllNokia E71 Confidential Presentation_ID2008 Cisco rights reserved. Cisco Nokia E61 Nokia E61i Nokia E66 17
  18. 18. Cisco WebEx Meeting Center on Smartphones  Browser based access to meetings  Integrated audio and web conferencing on 3G or WiFi  Operating Systems BlackBerry Symbian Windows Mobile Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
  19. 19. Attend a scheduled WebEx meeting on the iPhone Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
  20. 20. View presentations, applications and desktops with live annotations Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20
  21. 21. Pass the Ball* On a Computer On a Mobile Device Mute/ View Click to Meeting Unmute Content Chat Info * Requires a host account Inc. All rights reserved. Presentation_ID © 2008 Cisco Systems, Cisco Confidential 21
  22. 22. Case Study: City of Maastricht, Netherlands Dual Mode Solution with Nokia Business Overview and Challenge  Communications Infrastructure for new Government building  Implement Mobile working  Limited desk space Solution  900 Nokia e Series Dual Mode Phones  Nokia Intellisync Call Connect  Cisco Unified Communications Manager  Unified Wireless Infrastructure Benefits  Improved Citizen Response  Improved employee collaboration  Reduced office space Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22
  23. 23. SERVICIO DE SALUD DE CASTILLA-LA MANCHA (SESCAM) Business Overview and Challenge • Deliver healthcare to over 1.8 million citizens • Need to find a reliable, flexible replacement for traditional forms of communication • Desire to improve location of vital hospital equipment and personnel Solution • Unified Communications and Wireless network • 450 fixed and 140 wireless IP Phones • Nokia E61 and E65 series mobile handsets for dual-mode use. • Single Number Benefits • Cost reduction running VoIP. • More responsive services to patients. • X Ray and Electronic patient records on PDA • RFID tagging of equipment and patients Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 23
  24. 24. Collaboration is the Next Wave of Productivity Fixed and Mobile Connect Communicate Collaborate Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 24
  25. 25. Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 25

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