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UC Expo 2010 - Voice enabling Desktop applications for more effective collaboration

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UC Expo 2010 - Voice enabling Desktop applications for more effective collaboration

  1. 1. Voice Enabling Desktop Applications for More Effective Collaboration <br />Flexible WorkingTheatre<br />James Griffin – Head of Hosting and Application Strategy<br />
  2. 2. Helping you increase<br />the value of your business<br />Using Business Tools<br />You already own and use<br />
  3. 3. Unlock the power within familiar business tools<br />Utilise existing skills<br />Reduce Impact / fear of change<br />Increase speed to operational acceptance<br />
  4. 4. Collaborate using voice enabled applications<br />Email<br />Presence<br />Manage Tasks & People<br />Click to Call<br />Fax<br />Messaging<br />Contacts<br />Manage Processes & Documents<br />Conferencing<br />Desktop Sharing<br />Office Outlook & Communicator<br />Communicate Effectively<br />Calendars<br />Reports<br />CRM<br />Tasks<br />Documents<br />
  5. 5. Use the power of presence<br />I’m Busy<br />I’m On a Call<br />I’m In a Meeting<br />Do not Disturb me<br />I’m Free<br />I’m Mobile<br />
  6. 6. “Let me Check And Come back to You”<br />Right time information<br />“Yes, we are able to do that for you”<br />Shorten Sales Cycles<br />Improve Customer Experience<br />Increase Business Agility<br />
  7. 7. Cost savings?<br />Transportation Expenses<br />Time<br />Productivity<br />
  8. 8. Empowered Workers<br />Staff<br />Retention<br />Top <br />Talent<br />WorkLife<br />Balance<br />Remote Working<br />Extend<br />Location<br />
  9. 9. From home<br />Enabling Better Collaboration<br />Between sites<br />With customers & partners<br />On the move<br />In the office<br />
  10. 10. You can increase<br />the value of your business<br />Using familiar business tools<br />You already own and use<br />
  11. 11. jgriffin@star.net.uk<br />star.co.uk/Blog/James-Griffins-Blog/<br />www.star.co.uk<br />
  12. 12. www.star.co.uk<br />

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