ConclusionSo in summary, our tips for building a UC case are: Do something rather than nothingYour competition will!Planning and have an idea about what you want to achieveIdentify a business requirementSet objectivesNot ‘one-size-fits-all’Thick vs. skinny projects/pilotsMeasureAvoid technology silo’sThey’ll cost you in the futurePut the right infrastructure in placeService oriented future?
UC Expo 2010 - Communications and collaboration in a Cloud-Centric World
Communications and Collaborationin a Cloud Centric World<br />Jeremy Sneller<br />Director NEC<br />Customer & Service Orientated Communications Theatre<br />
Agenda<br />Unified Communications & Collaboration<br />Issues driving us to look at new and efficient ways of working<br />Transition to Cloud based technology<br />Unified Communications Solution<br />Integration examples<br />
Current Economy - Business Pressures<br />Focus on Reducing Costs <br />Increased Productivity – more from less<br />Interconnectivity – Open Standards<br />Maximise existing Assets<br />Mobility - Multiple Devices<br />Consumer Technologies<br />Different types of media<br />Email / Voice / Video<br />Every expenditure needs justifying<br />
ITEvolution<br />Networking Evolution<br />Delivering new business creation opportunities for customers & suppliers<br />The global convergence of IT and Networking<br />Convergence of IT & Networking<br />
Business Transformation<br />“The practice of ‘work’ is changing at a daunting pace!”<br />New work practices and philosophies are overturning rules, habits, and conventions...<br />...when we work...<br />...how we manage...<br />...how we work...<br />...how we communicate<br />...where we work...<br />
Open standards solution – No “lock in”<br />SIP based software solution<br />Elegant per user flat license structure scalable to 30,000 end points<br />Distributed IP based solution – offering resilience & business continuity<br />Connectivity via digital / analogue media gateways or SIP trunking<br />Uses best of breed ‘off the shelf’ hardware<br />Integrates with core applications and business processes<br />Inclusive SOAP-compliant WSDL interface<br />Integrated Unified Communications options<br />Features can be developed quickly & cost effectively – using web services<br />Sphericall Software Solution<br />