UC Expo 2010 – Revesystems Mobile VoIP


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UC Expo 2010 – Revesystems Mobile VoIP

  1. 1. Mobile VoIP Preferred way of Communication Customer & Service Orientated Communications Theatre
  2. 2. Mobile VoIP <ul><li>Use of VoIP through Mobile Handsets </li></ul><ul><li>Opens up VoIP usage to 4 Billion mobile consumers worldwide </li></ul><ul><li>Needs a mobile client/ application </li></ul><ul><li>Data connectivity – Wifi / 3G / GPRS </li></ul><ul><li>Anywhere, anytime usage </li></ul><ul><li>Seamless user experience </li></ul>
  3. 3. Land line phones …is this the future ?
  4. 4. Mobile Internet – the way forward <ul><li>Mobile driving usage of Internet, specially in developing economies </li></ul><ul><li>Developing economies – Many consumers first internet usage experience is through mobile phones </li></ul><ul><li>Mobile Internet Applications </li></ul><ul><ul><li>65 million people use Mobile Facebook, who are twice more engaged </li></ul></ul><ul><ul><li>AT&T reports 50 times increase in mobile data usage since they launched iPhone in 2007 </li></ul></ul><ul><ul><li>Google reports 30 % increase in mobile search QoQ, 2009 </li></ul></ul><ul><li>Mobile VoIP projections </li></ul><ul><ul><li>Over 37% of business VoIP end points will be wireless by 2011 </li></ul></ul><ul><ul><li>73% of all consumer VoIP subscribers worldwide will be using a wireless/mobile handset by 2012 </li></ul></ul>
  5. 5. Mobile VoIP - Why is it growing? <ul><li>Mobile Phone is the single largest device worldwide, in penetration – close to 4 Bn in active use </li></ul><ul><li>Adoption of Mobile Broadband growing fast </li></ul><ul><li>Mobile Operators rolling out 3G offerings </li></ul><ul><li>More than 40 operators have committed to LTE (4G) </li></ul><ul><li>Customers want always available services – wireless is the preferred medium </li></ul><ul><li>Development of cool applications – making VoIP usage seamless </li></ul>
  6. 6. Mobile VoIP - Advantages <ul><ul><li>Ability to avail the economics of VoIP from mobile devices </li></ul></ul><ul><ul><li>Mobile becomes the true converged device </li></ul></ul><ul><ul><li>Convergence of Services for end users </li></ul></ul><ul><ul><ul><li>Unified Communication/ Presence solutions </li></ul></ul></ul><ul><ul><ul><li>Phonebook integrations </li></ul></ul></ul><ul><ul><ul><li>Conference Calling </li></ul></ul></ul><ul><ul><ul><li>Always Available </li></ul></ul></ul><ul><ul><li>Service providers can offer a bouquet of solutions </li></ul></ul><ul><ul><li>Facilitates Remote working </li></ul></ul>
  7. 7. Challenges <ul><li>Multiplicity of mobile OS </li></ul><ul><li>Large number of mobile OEM’s with no convergence in OS usage </li></ul><ul><li>Some mobile operators ( in EU, Asia) view VoIP usage as threat – resort to blocking </li></ul><ul><li>Mobile data networks – voice packets not given priority </li></ul><ul><li>Consumer expectation of better voice quality at cheaper rates </li></ul>
  8. 9. Partnership with Mobile Operators <ul><li>Mobile operators need to adopt a partnership approach to VoIP </li></ul><ul><ul><li>Three (UK) launches service with Skype </li></ul></ul><ul><ul><li>O2 Germany – opens network to VoIP ( Aug’ 09) </li></ul></ul><ul><ul><li>Deutche Telekom talks of blocking but retracts after consumer protest ( Sept’ 09) </li></ul></ul><ul><ul><li>AT&T allows VoIP on 3G, after disallowing it first ( Oct’ 09 ) </li></ul></ul><ul><ul><li>Apple allows Mobile VoIP applications to use 3G ( Jan’10) </li></ul></ul>
  9. 10. Consumer Stickiness..
  10. 12. Mobile VoIP - Demystified <ul><li>End users need a Smartphone </li></ul><ul><ul><li>NO, any phone which support 3G/ Wifi is good enough </li></ul></ul><ul><li>End users need to be a Techie to use Mobile VoIP </li></ul><ul><ul><li>NO, mobile applications available are very end user friendly </li></ul></ul><ul><li>Quality experience is lower with VoIP </li></ul><ul><ul><li>NO, quality of service is comparable with any other voice technology. Mobile VoIP adoption growing very fast due to good quality offering </li></ul></ul><ul><li>Mobile VoIP is not cheap, as cost of data is involved </li></ul><ul><ul><li>NO, it is definitely more economical that conventional methods. Data rates are falling and operators offering unlimited data packs </li></ul></ul>
  11. 14. Opportunity for Industry <ul><li>Voice Service providers need to grab the opportunity Mobile VoIP offers </li></ul><ul><li>Target Audience for service providers </li></ul><ul><ul><li>Consumer having Mobile Phone + Data ( 3G/ Wifi) </li></ul></ul><ul><ul><li>Global Market Reach - any where in the world </li></ul></ul><ul><ul><li>Immigrant markets – segment which spends more on long distance calls </li></ul></ul><ul><ul><li>Business Customers – high revenue users who value quality, ease of use </li></ul></ul>
  12. 15. REVE Systems <ul><li>VoIP Solutions Provider – founded in 2003 </li></ul><ul><li>Category leader in Mobile VoIP </li></ul><ul><li>ISO 9001:2000 certified operations </li></ul><ul><li>Customer base across 50 + countries </li></ul><ul><li>24x 7 Support, multi tier redundancies </li></ul><ul><li>Corporate Office – Singapore, offices in Bangladesh, India and UK </li></ul><ul><li>80 member team across 4 locations </li></ul>
  13. 16. iTel Mobile VoIP Solutions <ul><li>iTel Mobile Dialer Express </li></ul><ul><li>iTel Call Back Dialer </li></ul><ul><li>iTel Call Through Dialer </li></ul><ul><li>iTel Byte Saver </li></ul><ul><li>iTel Pin Protector </li></ul><ul><li>iTel MVNO Smart </li></ul>
  14. 17. <ul><li>Thank You </li></ul>Ron Pass – Director Sales, Europe [email_address] www.revesoft.com