Transforming your End User Computing Environment

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Transforming the End User Computing landscape is a key initiative for many organizations as new use cases are evolving and new devices are entering the organisation. Choosing the right desktop virtualization solution can be challenging given the myriad of options available today. In this session we will cover the key use cases that are driving the adoption of desktop virtualization, and the criteria customers should consider when looking at desktop virtualization as well as collaboration solutions.

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Transforming your End User Computing Environment

  1. 1. Transforming Your End User ComputingEnvironment Stephen O’Herlihy Systems Engineer Northern Europe © 2011 VMware Inc. All rights reserved
  2. 2. AGENDA Background and VMware EUC Vision ThinApp Overview VMware View 5 OverviewCopyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
  3. 3. People Are Working Differently and Have High Expectations Sources: Morgan Stanley 2011, Gartner 2011, Forrester 2010, Pew 2011 ACCESS: 37% use do-it-yourself tech 97% carry > 2 devices OS ACCESS APPS: 2015 Mobile App Market $38B DEVICES APPS DEVICES: 2010 Shipments Tablets + Smartphones > PC 2015 shipments 1.1B cell phones, 300M tabletsTransition to the Post-PC Era Has Already Begun3
  4. 4. IT is Under Pressure from Every Direction STUCK IN A OS ACCESS VICIOUS SPIRAL DEVICES APPS4
  5. 5. Transition to the Post-PC Era: A Process, Not an Event Installed base of enterprise applications100% OS Neutral75%50% CROSSOVER25% POINT Windows Source: Gartner, 2011 0% 1996 2011 2020Evolution, not revolution: Keep users working5
  6. 6. Break the Cycle and Move to the Post-PC Era Escape to Your Cloud Embrace Improve what the Cloud you have now6
  7. 7. Improve New Apps what you Project Octopus have now Project AppBlast Prepare to Break Out Horizon ThinApp ThinApp View View 5 Better Desktops, Better Applications 7
  8. 8. EUC Journey Phase 1: Repackage and Relocate 6 Device independence for all virtual desktop users 2012/13 5 Identify “local” requirements Extend virtual desktop deployment through use of desktop personas 2012/13 4 Start virtual desktop deployment Synchronize with OS migration 2011/12 3 Rationalize desktop image builds Begin pilot of virtual desktops Thru 2011 Repackage applications Repackage applications 2 2 Virtualize all you can, upgrade/replace others Virtualize all you can, upgrade/replace others Establish “rules” for new applications Establish “rules” for new applications NOW NOW 1 Review your real user needs Identify technology optionsNOW Now 2011 2012 20138
  9. 9. The VMware ThinApp SolutionAgentless architecture • Single file – EXE, MSI • No installation or changes to registry • Zero management required on end point deviceSeamlessly fits into any environment • No streaming server hardware or software needed • Plugs into any existing management frameworkRun Virtually Any Application from Any Device • Desktop, USB, flash, terminal services, Citrix • Any windows application – simple to complex • Supporting components can be run side by side (java, .Net)Ensuring security without compromising user flexibility • User-Mode execution • Virtual Registry protects underlying host OS • No device drivers installed on underlying OS9
  10. 10. Begin Windows 7 Migration with VMware ThinApp • Assess application compatibility • Identify and prioritize application requirements • Virtualize applications using ThinApp10
  11. 11. EUC Journey Phase 1: Improve What You Have Now 6 Device independence for all virtual desktop users 2012/13 5 Identify “local” requirements Extend virtual desktop deployment through use of desktop personas 2012/13 4 Start virtual desktop deployment Synchronize with OS migration 2011/12 3 Rationalize desktop image builds Begin pilot of virtual desktops Thru 2011 Repackage applications 2 Virtualize all you can, upgrade/replace others Establish “rules” for new applications NOW 1 Review your real user needs Identify technology optionsNOW Now 2011 2012 201311
  12. 12. Evolution of VMware ViewVDM 1.0 VDM 2.0 View 3.0 View 4.0 View 4.5 View 4.6 View 5.0 PSO Independent View Bundles: View Bundles: View Bundles: View Bundles: View Bundles:Engagement SKU for - vSphere - vSphere - vSphere - ESX - vSpherewith Custom Virtual Desktop - View Mgr - View Mgr - View Mgr - View Mgr - View Mgr - View ComposerConnection Manager 2.0 - View - View - View Composer - View Composer - ThinApp Broker Composer Composer - ThinApp - ThinApp - PCoIP Protocol - ThinApp - ThinApp - PCoIP Protocol - PCoIP Protocol - Local Mode - PCoIP - Local Mode - Local Mode - Enterprise ready Protocol - Enterprise ready - Enterprise ready features features features - App Delivery View - App Delivery - App Delivery - Win 7 Support - Win 7 Support - Win 7 Support - iPad Client Manager - iPad Client - PCoIP Security - PCoIP Security Server Server - Persona Management - Protocol Overhaul 75% < - Unified Comms - 3D Graphics - Android Client2003 2007 2008 2009 2010 2011 12
  13. 13. Critical Solution Components  View Client  Usability User  PCoIP Protocol  Flexibility Experience  Local Mode Reduce IT Costs  Simplicity  View Manager  Efficiency Management  View Composer  Security  ThinApp  Availability  vSphere for  Reliability Platform Desktops  Scalability13 Confidential
  14. 14. Components of Desktop as a Managed Service  View Client  Usability User  PCoIP Protocol  Flexibility Experience  Local Mode Reduce IT Costs  Simplicity  View Manager  Efficiency Management  View Composer  Security  ThinApp  Availability  vSphere for  Reliability Platform Desktops  Scalability14 Confidential
  15. 15. Managing the Modern Desktop Management Simplicity with Single Console Management Manage desktop components from a single console  Operating System  Applications Apply policy, assign applications and deploy desktops Monitor and troubleshoot with a unified view of the desktop infrastructure15 Confidential
  16. 16. Flexible Provisioning ManagementQuickly respond to changing needs Automate provisioning from templates On-demand provisioning View Quickly entitle/disable users or groups Manager Multiple types of desktops • Floating, Dedicated, Individual • Centrally hosted or offline desktops Flexible Pools: • Automated, Linked-Clone, Physical Desktops, Template Blade PCs, Terminal Services vCenter 16
  17. 17. Ensure Security and Compliance Management Improve data protection and move data off endpoint devices Secure and encrypted access from all endpoints Secure, unified access to View, Terminal Servers, Blade PCs, physical desktops Customize settings to enforce policy  Two-factor authentication or security server  Offline desktop protection  Clipboard cut and paste17
  18. 18. Efficiently Preserve User Settings and Data ManagementView Persona Managementdelivers personalization and lowerdesktop costsReduce desktop TCO by enabling more use cases for stateless floating desktopsMaintain user persona between sessionsFaster login timesCentralized and simple IT administration Just-in-time file retrieval of user data reduces peak IOPSUses standard CIFS shares. No database or back-end infrastructure required. 18
  19. 19. Simplified AV with vShield Endpoint ManagementImprove performance and SVM VM VM VMeffectiveness of existing endpoint Persona Persona Personasecurity solutions APP APP APP AV OS OS OS Offload AV activity to Security VM (SVM) Kernel Kernel Kernel OS Eliminate desktop agents and AV storms Hardened BIOS BIOS BIOS Enable comprehensive desktop VM protection Introspection Centrally manage AV service across VMs with detailed logging of AV activity VMware vSphere Partner Integration through EPSEC API - Trend Micro19 Confidential
  20. 20. Components of Desktop as a Managed Service  View Client  Usability User  PCoIP Protocol  Flexibility Experience  Local Mode Reduce IT Costs  Simplicity  View Manager  Efficiency Management  View Composer  Security  ThinApp  Availability  vSphere for  Reliability Platform Desktops  Scalability20 Confidential
  21. 21. A Desktop that Follows You User ExperienceView client for flexible access across a broad range of devices Desktop PC/Laptop Thin Client/Zero Client Mobile Devices Repurposed PCs, Broad Industry iPad and Android Windows, Mac Support Tablets 21
  22. 22. Uncompromised Usability User Experience Flash Content True and Graphics Multi-MonitorProgressive Build USB of Graphics Redirection Multimedia Print Redirection Optimizations22 Confidential
  23. 23. View Media Services for 3D Graphics User ExperienceEnabling richer graphics and applications for end users Overview  Non-hardware accelerated 3D graphics  Support for DirectX 9 and OpenGL 2.1  Support for Aero and Office 2010  Acceptable WAN performance up to 100ms  Requires vSphere 5 Benefits  Easily enable 3D apps for users  Eliminate need to purchase physical GPUs or special client devices  Enable additional use cases23 Confidential
  24. 24. PCoIP Optimization Controls User ExperienceGain control of user experience performance requirements Description Benefits • New optimization controls • Up to 75% reduction in bandwidth usage to reduce bandwidth • Improve scalability on WAN links • Client Side Caching • Increase user density on WAN • Lossless CODEC • Configure by user case, user expectation and network • Build to Lossless requirements GPO • Customize to reduce 180 bandwidth usage on both 160 PCoIP RDP7 HDX the LAN and WAN 140 120 100 80 60 40 20 0 View 4.x Default Settings View 5.x Default Settings View 5.x with no BTL24 Confidential
  25. 25. Delivering Offline Mobility User ExperienceView Client with Local Modelenables secure offline productivityCheck out VMs to physical devicesSupport mobile or offline usersExtend centralized policy“Heartbeat” back to datacenter • Synchronize, Update, Remote ExpirationSupport mobile users, contractors andEOIT/BYOPC use cases View Manager 25
  26. 26. View Media Services for Unified Communications User ExperienceIntegrated and scalable UC and virtual desktop solution Overview  UC integration via View APIs  Integrated call control within desktop  Separation of VOIP encoding and decoding at client media engine  Direct point to point call connection Benefits  QoS for high quality VOIP  Seamless end user experience  Follow me desktop and communications  Leverage existing investments - no additional purchase  Scalable, high performance solution26 Confidential
  27. 27. Components of Desktop as a Managed Service  View Client  Usability User  PCoIP Protocol  Flexibility Experience  Local Mode Reduce IT Costs  Simplicity  View Manager  Efficiency Management  View Composer  Security  ThinApp  Availability  vSphere for  Reliability Platform Desktops  Scalability27 Confidential
  28. 28. Why the Platform Matters Platform Desktops are a critical enterprise service Immediate availability is expected at every logon Solution must grow to meet needs today and into the future28 Confidential
  29. 29. vSphere 5 - Bundled with View Platform • Virtual Appliance * vCenter Server • Web Client • New HA Architecture • 32 way SMP • ESXi Firewall • vMotion over • 1 TB VMs higher latency links Application Services Availability Security Scalability VMware vSphere 5 Compute Storage Network Infrastructure Services • Storage DRS • Network I/O Control • ESXi Convergence • Profile-Driven Storage (per VM controls) • Auto Deploy • VMFS 5 • Distributed Switch • HW version 8 • Storage I/O Control (NFS) (Netflow, SPAN, LLDP)* Supported in future view release29 Confidential
  30. 30. Useful Links and Info ThinApp ViewThinApp Product Homepage – 60 days eval download More information on VMware Viewhttp://www.vmware.com/products/thinapp/ http://www.vmware.com/products/view/ThinApp Blogs Download and evaluate VMware Viewhttp://blogs.vmware.com/thinapp/ www.vmware.com/download/view/ Community DemoThinApp Communities Forum & Contribution Portal ThinApp DemoFind “recipes” of applications that have been virtualized https://www.vmware.com/tryvmware/login.php?eval=thinapphttp://communities.vmware.com/community/vmtn/entdesk/thinapp 30
  31. 31. Questions31
  32. 32. Broad Technology Ecosystem Task Workers Protocol/ NetworkClient Devicesand PlatformsServers/Storage Software Solutions32
  33. 33. YOUR YEAR-ROUND IT RESOURCE – access to everything you’ll need to know
  34. 34. THE WHOLETECHNOLOGY STACKfrom start to finish
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