Performance Monitoring and Session Diagnostics for Virtual Desktops


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The increasing presence of virtual desktops in production environments have brought about big changes for IT organizations. Visibility is critical to maintaining the health and performance of the virtual desktop environment.

In this exciting session Quest expert Hugh McEvoy will be discussing the importance of real-time monitoring and diagnostics in a virtual desktop environment, in addition to demonstrating Foglight for Virtual Desktops, a powerful monitoring and diagnostics solution built on Quest’s popular and industry-proven Foglight® monitoring platform.Foglight for Virtual Desktops monitors Quest vWorkspace-hosted VDI and terminal server/Remote Desktop Session Host (TS/RDSH) implementations providing IT with real-time and historical data needed to keep them running at peak performance. It goes well beyond merely alerting you to problems — it also provides diagnostics and analytics so you can identify and resolve issues before they impact users.Foglight for Virtual Desktops provides critical insight into: • Users• Terminal Servers• Virtual desktops• Connection brokers• Broker databases• Web access servers• Secure gateways• Profile servers• Print servers

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Performance Monitoring and Session Diagnostics for Virtual Desktops

  1. 1. Performance Monitoring andSession Diagnostics forVirtual DesktopsHugh McEvoyProduct & Development ManagerOctober 2011 ©2011 Quest Software, Inc. All rights reserved.
  2. 2. Agenda• Quest Software and Virtual Desktops• Performance Diagnostics & Virtual Desktops: it’s more complicated than it seems• Foglight for Virtual Desktops: Virtual Desktops Diagnostics – Simplified • Product demonstration• Q&A 1 ©2011 Quest Software, Inc. All rights reserved.
  3. 3. Quest and Virtual Desktops ©2011 Quest Software, Inc. All rights reserved.
  4. 4. Quest’s Desktop Virtualization Solutions Assess Diagnose Deploy Internet Explorer Compatibility Edition 4 ©2011 Quest Software, Inc. All rights reserved.
  5. 5. Assess: Users Apps Desktops Suitability Session Offline Hosted Virtual Virtual Host Desktop Desktop 5 ©2011 Quest Software, Inc. All rights reserved.
  6. 6. Deploy: Broker •Hosted VDI •Local VDI •Session Host •App Virtualization User Experience Management •Optimization •Automation •Range of Devices •Flexibility •Universal USB/Print •Security 6 ©2011 Quest Software, Inc. All rights reserved.
  7. 7. The Virtual Desktop ContinuumMost connected Least connected Task Workers Full Desktop Users Mobile Desktop Users RD Session VDI – Virtual Local VDI Host (Terminal Desktops in Server) Datacenter 7 ©2011 Quest Software, Inc. All rights reserved.
  8. 8. Eliminate IE6 Application CompatibilityInternet ExplorerCompatibility Edition Issues When Migrating to Windows 7• Microsoft-endorsed and compliant 2003 R2 Terminal Server Internet Explorer 6• Don’t over-pay for temporary Virtual Machines on Hyper-V Seamless Applications fix – Quest is only $9.99/user Experience Optimized Protocol Connection Broker• Keep your Windows 7 (Enhancements to RDP) migration moving forward Bi-directional Deployed & URL Redirection Managed via Group Policy To IE9 To IE6 Windows 7 & IE8/9 Or WinXP SP3 & IE7/8 8 ©2011 Quest Software, Inc. All rights reserved.
  9. 9. Sampling of vWorkspace Customers by VerticalFinancial & Manufacturing Healthcare InsuranceEducation Public Sector Miscellaneous Defense Intelligence Agency US Army CENTCOM US Air Force US Army MEDCOM FAA 9 ©2011 Quest Software, Inc. All rights reserved.
  10. 10. Performance Diagnostics in a VirtualDesktop World ©2011 Quest Software, Inc. All rights reserved.
  11. 11. Virtual Desktops Operational Management Issues • Cost of infrastructure Cost Cost • Cost of management Problems • Lots of new technology • Complex compound asComplexity interrelationships deployments grow! • Make sure it’s not slow! User • Reduce MTTR of issuesExperience 11 ©2011 Quest Software, Inc. All rights reserved.
  12. 12. vWorkspace vWorkspace vWorkspace Infrastructure Services Secure Access Client Support Windows | Mac | Linux |Web/Java • Centralized SQL DB Zero PC| iPad | Windows CE • Profile Management • Universal Printer vWorkspace Infrastructure Management Servers Web Access Server(s) vWorkspace (vWorkspace Connection Brokers)Configuration and Reporting Databases vWorkspace LAN Clients Management Console RADIUS authentication Microsoft RD Connection Broker vWorkspace User Profile (Optional) Mgmt Storage Role vWorkspace Microsoft RD Web Access Virtual Platform Support (Optional) vWorkspace Universal Network Print Role WAN Clients RDSH Terminal Server Microsoft VMware Hyper-V Parallels ESX Virtuozzo iSCSI / Fibre Channel / NAS / SAS vWorkspace MicrosoftActive Directory Integration App-V Server NetApp Microsoft FlexClone Diff-Disk SAN VMware Local vWorkspace Secure Linked Storage Blade or Physical PC Clones Gateway Server(s) Active Directory vWorkspace User Experience Features Domain Controller(s) External Clients EOP Xtream WAN Acceleration EOP MultiMon True Multi-Monitor EOP Universal USB Use Any USB Device(s) EOP Graphics Acceleration Graphics Acceleration EOP Multimedia Acceleration WMP and Flash Acceleration EOP Audio Enhanced Bi-di audio 12 EOP Text Echo Keystroke Latency Reduction EOP Universal Print Universal Printing ©2011 Quest Software, Inc. All rights reserved. © 2010 Quest Software, Inc. ALL RIGHTS RESERVED. Quest Software and vWorkspace are registered trademarks of Quest Software, Inc. in the U.S.A. and/or other countries. All other trademarks and registered trademarks are property of their respective owners.
  13. 13. Virtual Desktop Performance Stakeholders Desktop Admins Virtual Line-of- Server Business Admins Performance Information Storage IT Managers Admins Network IT Helpdesk Admins 13 ©2011 Quest Software, Inc. All rights reserved.
  14. 14. What is Monitoring About Anyway? Service Quality Assets 14 ©2011 Quest Software, Inc. All rights reserved.
  15. 15. Why Asset Monitoring Has Limited Use Does this matter? What about this? Who’s affected by this? 15 ©2011 Quest Software, Inc. All rights reserved.
  16. 16. Which Problem Matters Most? 16 ©2011 Quest Software, Inc. All rights reserved.
  17. 17. Foglight for Virtual DesktopsVirtual Desktop Diagnostics – Simplified ©2011 Quest Software, Inc. All rights reserved.
  18. 18. A User-Centric View of Desktop Performance Application Infrastructure Session Resources User 18 ©2011 Quest Software, Inc. All rights reserved.
  19. 19. Short Time to Value Download Quick Intuitive Auto-config and Go Install Dashboards 19 ©2011 Quest Software, Inc. All rights reserved.
  20. 20. Foglight for Virtual Desktops: Capabilities Users Brokering VMs TS/RDSHs Sessions Brokers Availability Availability Status Broker DBs Status Resources Other Impact Usage Applications servers 20 ©2011 Quest Software, Inc. All rights reserved.
  21. 21. Virtual Machine Diagnostic Workflows • What issues are there? Health • Which part of the infrastructure? • Which issues hurt most users? Prioritisation • What about named users? • What sessions has this user? User • Which of their sessions have Helpdesk issues? 21 ©2011 Quest Software, Inc. All rights reserved.
  22. 22. Next Steps• Come to the Quest Software booth•• Download-and-go: up and running in minutes• Download includes 15-day trial license 22 ©2011 Quest Software, Inc. All rights reserved.
  23. 23. Foglight for Virtual Desktops:Product Demonstration ©2011 Quest Software, Inc. All rights reserved.
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