Increasing efficiencies in the data centre

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With rapidly growing data storage requirements, organisations are experiencing a server and storage sprawl. This seminar shows how data centre consolidation enables the IT manager to improve the efficiency and utilisation of resources, reduce operating costs and increase ROI, and how a virtualised server and storage solution has benefited customers – such as Comic Relief.

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  • new SAN has been instrumental in reducing our IT capital and operational costs. It also ensures that our systems are better protected from potential downtime and data loss. Fordway has provided us with an extremely cost-effective solution, ensuring that the maximum amount of profit is donated to our global initiatives. We therefore regard this as crucial in enabling us to adapt to rapid business growth and change – ensuring our long-term survival and continued success in tackling poverty.” “This solution is an infinitely better approach to traditional SANs, which require IT administrators to take a ‘best guess’ at future storage needs and actually purchase, power and protect rows of empty spinning disks until the capacity is needed”. “Now we can create any size of virtual volume up front, and actually add new storage capacity as and when we need it. We can also monitor capacity use through the advanced reporting tools included on the SAN and make sure we’re fully optimised at all times. Installing this new SAN has actually delayed our previously planned storage purchases and helped us make significant short and long term cost savings.”
  • Increasing efficiencies in the data centre

    1. 1. Increasing Efficiencies in the Data Centre<br />Richard Blanford: Managing Director<br />
    2. 2. Some Examples of who we have helped<br />
    3. 3. The Case Study <br />A new virtualised server and storage solution has enabled Comic Relief to manage increasing amounts of data while significantly reducing capital and operational IT costs, ensuring the maximum amount of its income is spent on its charitable work. <br />Benefits:<br /><ul><li>Instrumental in reducing IT capital and operational costs
    4. 4. Systems are better protected from potential downtime and data loss
    5. 5. Cost-effective solution, ensuring that the maximum amount of profit is donated to global initiatives.
    6. 6. Crucial in enabling adaptation to rapid business growth and change
    7. 7. Create any size of virtual volume up front
    8. 8. Add new storage capacity as and when they need it.
    9. 9. Monitor capacity use through the advanced reporting tools
    10. 10. Ensuring they are fully optimised at all times</li></li></ul><li>IT Infrastructure today: Complexity!<br />J2EE<br />Distribution output <br />DBMS<br />E-mail/ messaging <br />Metadata <br />Event correlation and analysis<br />Project/port mgmt.<br />Service desk<br />Job scheduling<br />Asset mgmt.<br />IT Operations Management Systems <br />Middleware & Infrastructure Software/Services <br />Communications and Networking<br />Storage Systems<br />Computing/Servers<br />End-user Devices<br />Disk arrays<br />SANs<br />Storage services<br />Storage restore mgmt.<br />Backup/recovery<br />Security<br />LAN/WAN<br />Telephony<br />Contact center<br />Unified comm.<br />Wireless<br />Notebook PCs<br />Desktop PCs<br />PDAs <br />Phone handsets<br />Cellphones <br />Applications<br />Database<br />High-performance computing<br />Infrastructure <br />Web<br />Antivirus<br />Firewalls<br />Extranet<br />Single sign-on<br />Security services <br />
    11. 11. <ul><li>Keep IT Running
    12. 12. Competitive Cost
    13. 13. Right Level of Risk
    14. 14. Right Level of Quality
    15. 15. With Flexibility and Speed</li></ul>Your Challenges?<br />Increasing rate of change and pressure to move faster<br />Increasingcomplexity<br />Increasing compliance<br />Increasing pressure to demonstrate business value<br />Success increasingly based on integrating processes outside IT Operations<br />Innovate: Design, Architect, Implement Technology for Business Advantage<br />Increasing requirement for 24/7 availability<br />Increasing pressureto outsource<br />Increasing security requirements<br />Increasing pressure on business and process alignment<br />Increasing pressure on costs<br />
    16. 16. Service Portfolio<br />Management<br />Integration Platform<br />Web Services<br />Other Services<br />Invoice<br />Billing<br />Price<br />NewServices<br />Packaged Services, <br />Wrapped Legacy<br />Financial Abstraction<br />Ownership Was the Only Option<br />Optimization<br />Real-Time Infrastructure<br />Demand<br />Workloads/Data<br />Provisioning<br />Policies<br /><ul><li>IT service definitions
    17. 17. Service agreements
    18. 18. Business priorities</li></ul>Services<br /><ul><li>That meet business requirements</li></ul>Resources<br />Availability<br />Identities/Security<br />Resources<br />From Assets to Services<br />
    19. 19. ITIL Fundamental<br />
    20. 20. Infrastructure Maturity Model <br />Policy/Value-Based<br />Service-Based<br />Virtualized<br />Dynamic optimization to meet SLAs<br />Services managed holistically<br />Rationalized<br />Infrastructure resources pooled<br />Standardized<br />Consolidate to fewer<br />Basic<br />Standard resources, configurations<br />Uncoordinated infrastructure<br />Business agility<br />Service-level delivery<br />Flexibility, reduce costs<br />Economies of scale<br />Reduce complexity <br />React<br />Objective<br />Days to minutes<br />Months to weeks<br />Minutes to seconds<br />Weeks to days<br />Ability to Change<br />Weeks<br />Minutes<br />Variable business costs<br />Fixed shared costs<br />Variable usage costs<br />Pricing Scheme<br />Reduced, fixed costs<br />None, ad hoc<br />Fixed costs<br />Class-of-service SLAs<br />Class-of-service SLAs<br />End-to-end SLAs<br />Business SLAs<br />Business Interface<br />Flexible SLAs<br />No SLAs<br />Policy-based sharing<br />Service-based pools<br />Resource Utilization<br />Known<br />Shared pools<br />Unknown<br />Rationalized<br />Pooled ownership<br />Service-oriented<br />Business-oriented<br />Central control<br />Consolidated<br />None<br />Organization<br />Proactive<br />Matureproblem management<br />Service<br />End-to-end service management<br />Reactive — Proactive<br />Life cycle management<br />Proactive<br />Prediction, dynamic capacity<br />Chaotic — Reactive<br />Ad hoc<br />Value<br />Policy management<br />IT Management Processes<br />
    21. 21. <ul><li>Infrastructure life cycle standards
    22. 22. Basic SLAs
    23. 23. Event management
    24. 24. Standard configurations
    25. 25. Tools to monitor assets
    26. 26. IT owns assets
    27. 27. Processes, tools are shared</li></ul>Standardized<br /><ul><li>Mature and integrated systems management processes
    28. 28. Organization structure and ownership rationalized across IT
    29. 29. Integrated systems management tools
    30. 30. Consolidated assets</li></ul>Rationalized<br /><ul><li>Holistic capacity management
    31. 31. Flexible chargeback
    32. 32. Servers, storage, network capacity is virtualized
    33. 33. Organization aligned to pooled asset usage</li></ul>Virtualized<br /><ul><li>Measure, report, guarantee end-to-end services
    34. 34. IT organization aligned to service delivery
    35. 35. Service management tools manage end-to-end</li></ul>Service-Based<br /><ul><li>IT proactively influences use of technology to drive business
    36. 36. End-to-end services are centrally managed and balanced
    37. 37. The business has direct interface to service prioritization</li></ul>Real-Time<br />BUT: it’s not just technology<br />Process<br />Technology<br />People<br />
    38. 38. Fordway private cloud infrastructure<br />
    39. 39. How it meets your goals <br />Business intelligence<br />Application integration<br />ERP software<br />Business processes management / workflow software<br />Security<br />Storage hardware (disk arrays, appliances, etc.)<br />Disaster recovery / business continuance planning<br />Server virtualization<br />Server consolidation<br />Data center consolidation<br />Web application development, incl. portals<br />Wireless networking<br />Mobile computing / remote access<br />Compliance / risk management<br />WAN optimization<br />Storage management software (including backup)<br />Service-oriented architecture (SOA)<br />Cost cutting<br />Customer relationship management software<br />Thin client computing<br />Source: Goldman Sachs - December 2007 CIO Survey<br />
    40. 40. And should the worst happen<br />
    41. 41. DR comes as standard<br />Achievable RPO for FOI DR is less than 15 minutes<br />Guaranteed RTO for FOI is less than 1 hour<br />These times are for FULL service restoration<br />Most of our current clients are aiming for < 2 hour RPO and < 8 hour RTO<br />As VMware and Compellent gain new capabilities these times can be further reduced<br />As all client desktops are streamed they can be reinstated within minutes from any location<br />Very cost effective option is for clients to take one platform and we provide DR off our platform<br />
    42. 42. How Fordway can help you deliver this<br />We have the skills across all areas to help you enable this<br /><ul><li>Excellent skills and expertise across complete IT infrastructure
    43. 43. ITIL process alignment
    44. 44. IT Governance using APAC
    45. 45. Relationships and accreditation with key vendors to enable this</li></ul>We are already doing this with many of our clients<br />We offer 3 methods of helping you achieve this<br />Provide guidance, sell and integrate the components to allow you to deliver this to your organisation<br />Provide you a dedicated infrastructure plus the skills and expertise and manage it for you which you can either rent or buy<br />Run it off our hosted platform for you to defined governance and operational SLAs <br />
    46. 46. Some numbers<br />March 2008 Gartner stated annual cost of corporate desktop PC was between $3413 (£2007 – very tightly managed) and $5867 (£3451 – worst case) per year. Notebook was between $5403 (occasional homeworker) and $9900 (road warrior)<br />Our figures :<br />Local authority calculation (600 users) £2,240 per year <br />Commercial client 2007 budget was £2,484 for their call centre PCs (220 seats)<br />County Council (8,500 users) 2008 internal estimate £1,750<br />Each client will be different but outline 3 year Fordway Optimised Infrastructure cost:<br />1000 user managed £1260 per user per year<br />1000 user hosted £1115 per user per year<br />5000 user managed £1085 per user per year<br />5000 user hosted £980 per user per year<br />
    47. 47. Your journey starts here<br />
    48. 48. <ul><li>Keep IT Running
    49. 49. Competitive Cost
    50. 50. Right Level of Risk
    51. 51. Right Level of Quality
    52. 52. With Flexibility and Speed</li></ul>Your Challenges?<br />Increasing rate of change and pressure to move faster<br />Increasingcomplexity<br />Increasing compliance<br />Increasing pressure to demonstrate business value<br />Success increasingly based on integrating processes outside IT Operations<br />Innovate: Design, Architect, Implement Technology for Business Advantage<br />Increasing requirement for 24/7 availability<br />Increasing pressureto outsource<br />Increasing security requirements<br />Increasing pressure on business and process alignment<br />Increasing pressure on costs<br />
    53. 53. Your best option?<br />Increasing rate of change and pressure to move faster<br />Increasingcomplexity<br />Increasing compliance<br />Increasing pressure to demonstrate Business Value<br />YES<br />YES<br />YES<br />YES<br />Success increasingly based on integrating processes outside IT Operations<br />YES<br />Fordway implement and manage this for you<br />You work on this and add value<br />Increasing requirement for 24/7 aAvailability<br />YES<br />Increasing pressureto Outsource<br />Increasing security requirements<br />YES<br />Increasing pressure on business and process alignment<br />Increasing pressure on costs<br />YES<br />YES<br />YES<br />
    54. 54. Discussion Forum<br />QUESTIONS?<br />Thank you for your time and attention<br />

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