IP Expo 2009 - Innovating to make Windows and Linux 'play nice' in the Data Centre

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Windows and Linux are increasingly strategic components of your IT infrastructure. We realise that to help you bridge the interoperability
gap between them, Microsoft and Novell must work together to reduce complexity and improve the manageability of your IT environment. So that's exactly what we agreed to do in November 2006.

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  • 4 The market is quickly consolidating down to two operating systems for volume server computing – Windows and Linux (based on new server shipments tracked by IDC’s quarterly server tracker) ‏ . A vast majority of customers use both Windows and Linux and therefore can benefit from improved technical and business collaboration by providers of Windows and Linux. However, based on a recent study by IDC, for every copy of Linux that is sold – either via a licence purchase or a support subscription – at least one other copy is deployed where the customer has not purchased a licence or support. This represents a large untapped market for selling licences, support and subscriptions – if the value of these can be clearly articulated to the customer. The total size of this “unpaid Linux” opportunity is about 1.4 million systems each year. We believe many Red Hat Linux customers can also benefit from a support agreement that spans both Windows and Linux. Again, since most Linux customers also use Windows, it makes a lot of sense to team up with Microsoft and Novell – who will assist with addressing Windows / Linux business and technical coexistence issues – rather than “going it alone” with Red Hat – who is not interested in addressing integration issues with Microsoft. Again, it is worth highlighting the benefits for all classes of Linux customers. 10/11/06 17:33 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 4
  • 11/10/06 17:33 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 11/10/06 17:33 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 11/10/06 17:33 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 11/10/06 17:33 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
  • Three year, non-renewable subscription to SUSE Linux Enterprise Server Priority level technical support, which includes: Electronic delivery of updates and fixes via SMT 24x7 unlimited technical support 1 or 4 hour response time Red Hat Enterprise Linux support for up to 2 years Existing installations RHEL versions 3, 4, 5 Patches and updates that are binary compatible to those published via Red Hat Network Training for migration to SUSE Linux Enterprise from other Linux platforms including: Electronic training course Deployment guide with technical whitepaper
  • SUSE Linux Enterprise Server with Expanded Support is designed to address these deployment challenges Customers make a commitment to SUSE Linux Enterprise now Make the move to SLES over a two year window Receive the technical support they need for their existing environment Migration process managed by account representatives SUSE Linux Enterprise Server with Expanded Support is designed to address these deployment challenges Customers make a commitment to SUSE Linux Enterprise now Receive technical support they need for their existing environment Make the move to SLES over a two year window Q: What happens if I don't finish the migration prior to my two year Red Hat support period expiring? A: This program provides customers with two years of support. Additional support will be granted at the discretion of Novell and will require a formal request and migration plan.   Q: What does Novell consider a formal migration plan? A: Evidence of migration includes, but is not limited to, Novell Customer Center (NCC) downloads; subscription management tool (SMT) or ZLM reports of server installation; on-site engineer reports; telephone support activity; and customer server counts.
  • IP Expo 2009 - Innovating to make Windows and Linux 'play nice' in the Data Centre

    1. 1. NOVELL & MICROSOFT INTEROPERABILITY Steven Harris, Director Microsoft Alliance, Novell Michael Croney, Senior Director, Intellectual Property & Licensing, Microsoft
    2. 2. Bridging the Divide Q: What is the makeup of major enterprise data centres? Mainframe UNIX, Linux and Windows UNIX, Linux and Windows Windows and Linux Mainframe, UNIX and Windows Mainframe and Windows UNIX and Windows Windows servers only 39% 25% 5% 13% 3% 8% 5% 69% November 2, 2006 Microsoft ® & Novell ® announced a landmark collaboration agreement targeting solutions for customers with Windows ® and Linux Source: Gartner 25 th Annual Data Center Conference Interactive Polling Results, November–December, 2006
    3. 3. Market snapshot <ul><li>Situation </li></ul><ul><ul><li>Market momentum is with two server operating systems - Windows and Linux </li></ul></ul><ul><ul><li>70%+ of customers have datacentres that include both Windows and Linux </li></ul></ul><ul><ul><li>However, customers are only using paid support for about half of the Linux that is deployed </li></ul></ul><ul><li>Consideration </li></ul><ul><ul><li>1.3M non-paid Linux server OS deployments </li></ul></ul><ul><ul><li>Customer benefits of paid Linux subscriptions </li></ul></ul><ul><ul><ul><li>Better support </li></ul></ul></ul><ul><ul><ul><li>Better integration with Microsoft products </li></ul></ul></ul><ul><ul><ul><li>IP piece of mind </li></ul></ul></ul>* Source: IDC Worldwide Quarterly Server Tracker (Feb 2008) ** Source: IDC, “Worldwide Linux Operating Environments 2008–2012 Forecast: Taking Linux to the Next Level,” Doc # 211562, April 2008 New Server OS Share (IDC) * (on new server hardware) ‏ Linux OS 2007 Share (IDC) ** (Includes on old hardware, paid and non-paid) ‏
    4. 4. 2006 - What customers asked ? Customers asked for Microsoft & open source community to work together Solutions for better Microsoft and open source interoperability & virtualisation Vendor Cooperation on IP Issues One-call support Lower costs for cross-platform integration
    5. 5. <ul><li>Business £: </li></ul><ul><li>Joint sales and marketing </li></ul><ul><li>Co-marketing fund </li></ul><ul><li>Focused sales personnel </li></ul><ul><li>SUSE ® Linux Enterprise Server support certificates </li></ul><ul><li>Microsoft offer subsidised subscriptions for customers to redeem to receive SUSE Linux Enterprise Server support services directly from Novell </li></ul><ul><li>Technology: </li></ul><ul><li>Virtualization </li></ul><ul><li>Standards-based Systems Management </li></ul><ul><li>Directory and Identity Interoperability </li></ul><ul><li>Document Format Compatibility </li></ul><ul><li>Silverlight Plug-in for Linux, “Moonlight” </li></ul><ul><li>Accessibility Interoperability </li></ul><ul><li>Joint interoperability lab </li></ul><ul><li>Intellectual Property: </li></ul><ul><li>Microsoft and Novell ® provide customers with patent coverage </li></ul><ul><li>Gives customers IP peace of mind </li></ul><ul><li>Respects the innovations of each company and the contributions of the open source community </li></ul>Delivering customer value – collaborating on ....
    6. 6. Customers selecting SUSE Linux <ul><li>350+ customers joined the program globally </li></ul><ul><li>$220M+ in discounts “consumed” by customers </li></ul><ul><li>SUSE Linux growing and taking market share </li></ul><ul><li>UK customers quick to take advantage of interoperability </li></ul><ul><li>Success resulted in Partnership extension with Microsoft </li></ul>
    7. 7. Customers selecting SUSE Linux
    8. 8. Some “interesting” Data points 7,700 61% New Linux customers in the last two years CAGR of Novell ® Linux business 29.8% IDC indicated 5% growth in SUSE market share during 2008
    9. 9. <ul><li>Many data centres run multiple Linux distributions (paid – RedHat, SUSE, CentOS ; unpaid Linux) ‏ </li></ul><ul><li>How do you consolidate and standardise around one Linux distribution ? </li></ul><ul><li>Having a plan and time to standardise is key! </li></ul><ul><li>Expanded Priority support for SUSE Linux </li></ul><ul><ul><li>Red Hat Enterprise Linux support– grace period included </li></ul></ul><ul><ul><li>The most current versions of RHEL 3, 4, 5 Electronic delivery of updates & fixes via Subscription Management Tool (SMT) ‏ </li></ul></ul><ul><ul><li>24x7 unlimited technical support, 1 or 4 hour response time </li></ul></ul><ul><ul><li>Patches and updates binary compatible to those published via Red Hat Network </li></ul></ul><ul><ul><li>Training included </li></ul></ul>Standardisation & Simplification
    10. 10. Expanded Support SUSE ® Linux Enterprise Server with Expanded Support Put SUSE ® Linux Enterprise on your roadmap Move to SUSE Linux Enterprise over an agreed time frame Receive technical support from Novell for RHEL & SLES distributions Deployment guidance – Help to migrate workloads to SLES
    11. 11. Novell SUSE Services Management Pack For SC OM 2007 R2
    12. 12. <ul><li>Linux servers increasingly are hosting applications that are critical to your daily business operations. </li></ul><ul><li>Alerts and reacting to IT issues in real time </li></ul><ul><ul><li>Need to quickly stop, start, or restart a particular service without wading through a number of disparate tools </li></ul></ul><ul><ul><li>Speed is key to reducing or eliminating expensive downtime. </li></ul></ul><ul><li>Many customers with heterogeneous environments are suffering from “console sprawl” </li></ul><ul><ul><li>Using a variety of technologies and products, often ad hoc, to handle the non-Windows systems and applications. </li></ul></ul><ul><li>Increase in time, complexity and ultimately cost to use the heterogeneous mix of tools in your physical & virtual environment. </li></ul>Challenge managing mixed Data Centres
    13. 13. Optimising virtualisation with Linux and Windows SLES is the only Linux distribution officially supported by MSFT on Hyper-V SLES is the only SVVP validated enterprise Linux distribution that supports Windows Server 2008 enlightened guests.
    14. 14. Virtualisation Management Solutions
    15. 15. SUSE Linux Enterprise Server Management Pack for Operations Manager 2007 R2 <ul><li>Extends the powerful capabilities of Microsoft System Center to heterogeneous environments </li></ul><ul><li>Enables System Center to be the single, end-to-end platform for managing desktops, servers, and devices in both physical and virtual environments </li></ul><ul><li>Monitors and manages seven common services used by most businesses running Linux servers </li></ul>System Center Operations Manager 2007 Health and Performance Monitoring of Windows Servers Operations Manager 2007 R2 Update Cross Platform Ext. Health and Performance Monitoring of Linux Servers: CPU, Disk, Network SLES Management Pack Health & Performance Monitoring of Linux Services:
    16. 16. SLES Management Pack Features <ul><li>Monitoring and start/stop/restart of the following: </li></ul><ul><ul><li>BIND/DNS. List of allocated DNS zones. Alerts </li></ul></ul><ul><ul><li>DHCP Server. List of allocated DHCP subnets. Alerts </li></ul></ul><ul><ul><li>SAMBA. List of shares, users, connections, sessions, connections. </li></ul></ul><ul><ul><li>NFS server. List of connections to NFS mount. Alerts </li></ul></ul><ul><ul><li>LDAP server (OpenLDAP). List of active connections. Alerts </li></ul></ul><ul><ul><li>Print server (CUPS). Alerts. </li></ul></ul><ul><ul><li>Firewall (SuSEfirewall2). Rule Chains. Rules. Alerts </li></ul></ul><ul><li>How Delivered </li></ul><ul><ul><li>Packaged as self-extractable executable. Installed directly into Operations Manager 2007. </li></ul></ul>
    17. 17. When would you use this technology? <ul><li>Already utilise Windows servers </li></ul><ul><li>Are using or planning to use Linux for mission critical applications (downtime is costly) ‏ </li></ul><ul><li>Have invested in or are considering Microsoft’s System Center Operations Manager </li></ul><ul><li>Have IT resource limitations (too many tasks, too few people) ‏ </li></ul><ul><li>Have limited Linux expertise & experience </li></ul><ul><li>Operating under budget constraints </li></ul>
    18. 18. <ul><li>A “real” Joint Interoperability Lab </li></ul><ul><ul><li>Bring together technical experts from both companies and creates a next generation data center similar to customers' environments </li></ul></ul><ul><ul><li>80+ servers of varying architectures as well as a storage area network </li></ul></ul><ul><ul><li>&quot;Talk over the wall&quot; benefit - lab engineers work with development teams from both companies </li></ul></ul><ul><ul><li>Co-location bridges gap to development teams around the world facilitates real time solutions to technical issues </li></ul></ul><ul><li>Focus on validating interoperability </li></ul><ul><ul><li>Driver support/qualification for new hardware </li></ul></ul><ul><ul><li>Virtualization performance testing for optimized solutions </li></ul></ul><ul><ul><li>Interop testing for systems management, document format and directory federation </li></ul></ul><ul><ul><li>Samba interop testing with Windows/Linux environments </li></ul></ul>How to be confident it will work together ?
    19. 19. Finding SLES Servers In the Operations Manager console, open the Discovery Wizard… … enter IP address range or other parameters, and then click “OK”. The process of finding SUSE Linux servers to monitor is automated…
    20. 20. Installation … the SLES Services Management Pack only requires installation of a lightweight plug-in delivered via the same SSH channel. By leveraging System Center Operations Manager 2007 R2 Cross-Platform Extensions… … and installation of the SLES Services Management Pack is simple. **.novell.com
    21. 21. The SLES management pack from Novell covers 7 core services
    22. 22. One of the servers is in a critical state. Let’s use the Problem Path tool to find the root cause.
    23. 23. With inline tasks, we can take immediate action to restart the service …
    24. 24. … without ever leaving the Operations Manager console.
    25. 25. Success!
    26. 26. In this Health Explorer view, we get detailed information about the Samba service including information about the issue we resolved earlier. **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com
    27. 27. In the Performance View, we can take advantage of graphing capabilities in Operations Manager …
    28. 28. To analyze service performance based on a number of pre-determined criteria.
    29. 29. SUSE Linux enterprise server Systems Management Pack Benefits <ul><li>Enables the assessment and monitoring of Windows and SUSE Linux Enterprise servers, clients, and devices from a single, unified console. </li></ul><ul><li>Prevents having multiple management consoles </li></ul><ul><li>Reduces downtime by performing management and monitoring more effectively and consistently </li></ul><ul><li>Eliminates platform or application-specific monitoring tools </li></ul><ul><li>Reduces software acquisition and licensing costs </li></ul><ul><li>Reduces training costs </li></ul><ul><li>Reduces ongoing maintenance </li></ul><ul><li>Optimized for SUSE Linux Enterprise Server and built / tested by Novell </li></ul>
    30. 30. Delivering what was asked... Customers asked for... Novell & Microsoft delivering... Microsoft & open source community to work together Microsoft / Novell collaboration to build bridges between two worlds Solutions for better Microsoft and open source interoperability & virtualisation <ul><li>Windows and SUSE Linux Enterprise cross-virtualization support </li></ul><ul><li>Systems management interoperability </li></ul><ul><li>Identity federation between Active Directory and LDAP environments </li></ul><ul><li>Microsoft Office and OpenOffice document interoperability </li></ul><ul><li>Joint interoperability lab </li></ul>Vendor Cooperation on IP Issues Patent assurances for both Microsoft and Novell customers One-call support Microsoft / Novell joint support for solutions Lower costs for cross-platform integration Subsidised subscriptions & included support for RHEL
    31. 31. Try before you buy ! <ul><ul><li>Limited time Proof of Concept </li></ul></ul><ul><ul><li>Microsoft and Novell will fund POCs for qualified customers </li></ul></ul><ul><ul><li>POC includes: </li></ul></ul><ul><ul><ul><li>SUSE Linux Enterprise Server 10 </li></ul></ul></ul><ul><ul><ul><li>Dell Power Edge™ server or Power Edge Blade Server </li></ul></ul></ul><ul><ul><ul><li>Up to four days on-site installation and jump-start support </li></ul></ul></ul><ul><ul><ul><li>Phone and e-mail support for 60 days (not to exceed 32 hours in total) ‏ </li></ul></ul></ul><ul><ul><li>You can even keep the server after the POC if you deploy appropriate software / support </li></ul></ul>
    32. 32. Resources ● www.moreinterop.com ● www.moreinterop.com/hyperv/ ● www.microsoft.com/windowsserver2008/ ● www.microsoft.com/virtualization/ ● www.novell.com/linux/ ● www.novell.com/virtualization/

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