UC Expo 2010 – Do you Really need a PBX


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UC Expo 2010 – Do you Really need a PBX

  1. 1. Digium asterisk World Theatre<br />Why you don’t need a PBX?<br />Matthew Pitt – Sales Director, Foehn <br />
  2. 2. Overview<br />The modern day business <br />The Traditional Scenario<br />How you negotiate this gap<br />How a modern telephony tool kit solves the problems<br />
  3. 3. Why do I need a PBX?<br />Mobile<br />Skype<br />Instant Messaging<br />All portable technologies<br />Let’s rip out that big box bolted to the wall<br />
  4. 4. Issues created by not having one<br />Inability to apply intelligent call routing<br />No central switchboard/IVR function <br />Lack of integration<br />Lack of centralised control<br />Lack of cost control<br />Inability to bridge technologies<br />So I need something – but what?<br />
  5. 5. The Traditional PBX<br />Relatively Expensive<br />Inflexible <br />Overpromise and under deliver <br />Poor value proposition and not feature rich<br />Costly to expand<br />IP integration is considered a bolt on<br />Proprietary limits use of best of breed communication solutions<br />Sold to you by a telecoms company!<br />
  6. 6. Why Traditional PBX vendors don't quite deliver<br />Proprietary – vendor specific, not diverse<br />License model – never going to deliver true value<br />Features vs. development overhead<br />Don't adhere to open standards – Vendor locking<br />Is Unified Comms what your business needs or whatever a traditional vendor says it is.<br />
  7. 7. So now what are your options?<br />
  8. 8. A Modern Communications System<br />Portable – multiple locations<br />Heterogeneous – multiple input sources<br />Diverse – applications <br />Integrable – Yes this is a word!<br />
  9. 9. The Open Source Option and Asterisk<br />Asterisk is a true ‘disruptive technology’ <br />Massive development pool<br />Providing Ideas, enhancements and code improvements<br />Complies with Open standards<br />Ideal for building the modern communications platform<br />Rich choice of additional components and features<br />However it needs to be correctly configured<br />
  10. 10. Switchvox<br />Digium’s branded offering<br />Adheres to the Asterisk philosophy <br />Shrink wrapped product<br />Easy to deploy<br />Very good user interface<br />
  11. 11. Asterisk PBX<br />Isn't that free? Not really<br />Commercial product, highly extensible <br />Business specific integration requirements<br />Large diverse business<br />Specific business type – call centre<br />I need to use custom applications<br />
  12. 12. The Proof – Symbian Foundation<br />
  13. 13. Who are Foehn?<br />Established since 2000<br />Privately owned, profitable since inception<br />Worked with every major MNO worldwide<br />IP Protocol and Core networking specialists<br />Working with Asterisk since 2003<br />Europe's Premier Solutions partner<br />Disruptive reseller<br />Modern communications needs a modern communications company to deploy it!<br />
  14. 14. Why Foehn?<br /><ul><li>Proven track record of delivering scalable, fault tolerant systems
  15. 15. Large scale Asterisk and Switchvox deployments with corporate clients in global settings
  16. 16. Full project lifecycle management
  17. 17. Dynamic, technically focused consultancy</li></li></ul><li>Summary<br /><ul><li>You don't need a traditional pbx in your business
  18. 18. You shouldn’t be dictated to on how you function as a business
  19. 19. You should be able to leverage all types of communication
  20. 20. You shouldn’t be financially compromised for doing so
  21. 21. Open Source is a highly credible alternative
  22. 22. You have options to fit your budget and skill-sets</li></li></ul><li>Questions?<br />