UC Expo 2010 – Computer Assisted Collaboration - Phase Three

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UC Expo 2010 – Computer Assisted Collaboration - Phase Three

  1. 1. John Berry Computer Assisted Collaboration Phase 3 Collaborarion & Messaging Theatre
  2. 2. <ul><li>If this is the third phase </li></ul><ul><li>What are the other two? </li></ul>
  3. 3. Communicate Email Calendar Group Scheduling Audio Conferencing Video Conferencing
  4. 4. Communicate Email Calendar Group Scheduling Audio Conferencing Video Conferencing Share Team Work Instant Messaging Presence Mobile Webcasting
  5. 5. Communicate Email Calendar Group Scheduling Audio Conferencing Video Conferencing Share Team Work Instant Messaging Presence Mobile Webcasting Network Blogs & Wikis Social Networking Expertise Location RSS /PuSH Ad Hoc Workflow Unified Communications Video *
  6. 6. <ul><li>Users have readily embraced Cloud Computing with services like Twitter, Facebook, Skype etc </li></ul><ul><li>However businesses are slower to adopt </li></ul><ul><li>Cost savings have drawn in small businesses </li></ul><ul><li>But the larger enterprise can be different often dismissing it, or delaying it as a project for the future </li></ul><ul><li>We are already living in the future </li></ul>So Why Now?
  7. 7. A Few Facts If Facebook was a country. It would be the 4th largest in the world Number of email users 1,500,000,000 Facebook 400,000,000 Twitter 50,000,000 Skype 500,000,000
  8. 8. However So we have some room for growth The World Population is 6,830,542,455
  9. 9. A New Generation of Worker <ul><li>The “Knowledge Worker” </li></ul><ul><li>The “Net Geners” </li></ul><ul><li>These people have grown up using this technology </li></ul>
  10. 10. Unified Communications <ul><li>This is a techie term used to describe the unification of different types of data </li></ul><ul><li>We are human beings, we do this all the time </li></ul><ul><li>Computer technology is just catching up </li></ul><ul><li>The use of these technologies should not be alien, but natural </li></ul><ul><li>What we are really talking about is collaboration </li></ul>
  11. 11. Is There Anything Missing? <ul><li>People are born ready </li></ul><ul><li>The platforms are becoming more “grown up” </li></ul><ul><li>We have Text Communication </li></ul><ul><li>We have Images Communication </li></ul><ul><li>We have Audio Communication </li></ul><ul><li>What about Video? </li></ul>
  12. 12. <ul><li>Well if a picture says a thousand words.... </li></ul><ul><li>Video says it all </li></ul><ul><li>64% of human communication is non verbal </li></ul><ul><li>33% of the human cortex is dedicated to vision </li></ul>So Why Video?
  13. 13. Explosion in Video
  14. 14. State of Interconnections Today
  15. 15. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  16. 16. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  17. 17. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  18. 18. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Alert on Available Collaboration Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  19. 19. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Alert on Available Collaboration Calling Number/ Name Basic Call Calling Number/ Name Basic Call Video In Phone Apps
  20. 20. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Alert on Available Collaboration Calling Number/ Name Basic Call Calling Number/ Name Basic Call Video In Phone Apps Unified Communications is land locked by PSTN
  21. 21. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  22. 22. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  23. 23. So What are the Issues? <ul><li>These technologies are a fact, don't ignore them </li></ul><ul><li>Convoluted IT policies </li></ul><ul><li>Siloed Data </li></ul><ul><li>Limited Email Storage </li></ul><ul><li>Infrastructure / Bandwidth </li></ul><ul><li>Security </li></ul><ul><li>Still in recession survival mode </li></ul><ul><li>Islands of collaboration </li></ul>
  24. 24. <ul><li>Some organisations are working with a 3 year old definition of UC </li></ul><ul><li>And even that definition is often considered radical </li></ul><ul><li>But the technology is evolving at an ever increasing rate </li></ul><ul><li>8 out of 10 UK companies have no social networking policy </li></ul><ul><li>In a few years what will be our primary connection to the internet? </li></ul><ul><li>Collaboration needs to be a network service </li></ul>We are Moving from UC to Collaboration?
  25. 25. So What Does this World Look Like? <ul><li>The creation of new flexible workgroups </li></ul><ul><li>Geographically dispersed </li></ul><ul><li>Cross functional </li></ul><ul><li>Across companies </li></ul>
  26. 26. The Third Phase of Collaboration
  27. 27. The Third Phase of Collaboration Defined Workgroups Working with Associates Collaborating during the working day in person Relevant Communities Working with anyone Collaborating when you need to Virtually in person
  28. 28. Collaboration Changes the Workplace? <ul><li>How we work </li></ul><ul><li>Who we work with </li></ul><ul><li>When we work </li></ul><ul><li>Where we work </li></ul><ul><li>What tools we use </li></ul>
  29. 29. Different People, Different Styles?
  30. 30. Text Collaboration is the Platform for Business
  31. 31. So What does Global Knowledge Bring to This? <ul><li>Knowledge </li></ul><ul><li>We are educators, not manufacturers </li></ul><ul><li>Providing training across multi vendor platforms </li></ul><ul><li>Cisco </li></ul><ul><li>Microsoft </li></ul><ul><li>VMware </li></ul><ul><li>Nortel </li></ul>
  32. 32. John Berry Stand 321 www.twitter.com/cadazan

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