Collaborate more effectively with voice & presence in the desktop

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Uncertain economic times have made businesses increasingly risk-conscious, involving more stakeholders in each important decision and increasing timescales. But responding quickly to customers’ needs can make the difference between success and failure. This seminar examines how to empower your employees to collaborate and communicate more effectively, helping you transform your businesses productivity, performance and profitability. The tools required can be deployed quickly, with no need to invest in additional hardware or software, all at a per user per month subscription fee.

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  • LOOKED AT MANY DIFFERENT WAYS OF DELIVERING THIS PROPOSITIONBEST FIT FOR STAR AND CUSTOMERS BUILT AROUND MICROOSFT OUTLOOKWHY? MOST SMALL AND MEDIUM BUSINESSES FAMILIAR WITH IT THEIR STAFF ALREADY USE IT AND ARE COMFORTABLE WITH IT VERY LITTLE TRAINING REQUIREDNEW TECHNOLOGIES NORMALLY ADOPTED IN PILOT GROUPS – MINIMISING FEAR OF CHANGE OR JUST SOMETHING DIFFERENT IS KEY TO SUCCESS ULTIMATELY – QUICKER ADOPTION QUICKER TIME TO SEE BENNEFITS QUICKER TIME TO PROVE THE RETURN ON INVESTMENT CASE
  • WE FOUND A JOURNEY OF INFORMATION USESTARTING BY MANAGING DAY TO DAY BUSINESS TASKS CONTACTS CALENDAR EMAILMORE MATURE ORGANISATIONS SUPPORT GROWTH AND CHANGE CRM BI DOCUMENTSFINALLY GLUED TOGETHER Integrate presence & voice & Messaging tools to share and discuss the informationNO NEED TO DEMO TO YOU – NOTHING NEW – CUSTOMERS TELL US REMOVING COMPLEXITY IS NEW AND MAKING IT EASY TO PURCHASE – GLUEING IT TOGETHER OUT THE BOXNOT A MAJOR PROJECT TO ROLL OUT
  • WHAT IS THE KEY TAKEAWAY ?IF YOU ARE PREPARED TO BE OPEN MINDED AND ACCEPT THAT THE BENNEFITS WILL COMEYOU CAN INCREASE THE VALUE OF YOUR BUSINESSUSING FAMILIAR BUSINESS TOOLSYOU ALREADY OWN AND USE
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  • Collaborate more effectively with voice & presence in the desktop

    1. 1.
    2. 2. Collaborate More EffectivelyWithVoice& Presence in the Desktop<br />Ben Crouch, Business Applications Product Manager<br />Tweet: #worklife<br />
    3. 3. Helping you increase<br />the value of your business<br />By using familiar communications tools<br />
    4. 4. Your people use what they know<br />Unlock the power within familiar business tools<br />Utilise existing skills<br />Reduce fear of change<br />Increase operational acceptance<br />Tweet: #worklife<br />
    5. 5. Your people use what they know<br />Unlock the power within familiar business tools<br />Email<br />Presence<br />Click to Call<br />Manage Tasks & People<br />Fax<br />Messaging<br />Contacts<br />Conferencing<br />Manage Processes & Documents<br />Desktop Sharing<br />Office Outlook & Communicator<br />Communicate Effectively<br />Calendars<br />Reports<br />CRM<br />Tasks<br />Tweet: #worklife<br />Documents<br />
    6. 6. I’m In a Meeting<br />I’m Busy<br />I’m Free<br />Do not Disturb me<br />I’m On a Call<br />I’m Mobile<br />Unleashing the power<br />of Presence<br />Tweet: #worklife<br />
    7. 7. “Let me check and come back to you.”<br />Shorten Sales Cycles<br />“Yes, we can do that for you.”<br />Improve Customer Experience<br />Increase Business Agility<br />Right time, right place<br />Information<br />Tweet: #worklife<br />
    8. 8. Transportation Expenses<br />Time<br />Cost<br />?<br />savings<br />Productivity<br />Tweet: #worklife<br />
    9. 9. Extend Location<br />WorkLife<br />Balance<br />Remote Working<br />Top Talent<br />Empowering<br />your<br />Staff Retention<br />people<br />Tweet: #worklife<br />
    10. 10. Enabling better collaboration<br />From home<br />Between sites<br />With customers & partners<br />On the move<br />In the office<br />Tweet: #worklife<br />
    11. 11. Helping you increase<br />the value of your business<br />By using familiar communications tools<br />
    12. 12. bcrouch@star.net.uk<br />star.co.uk/Blog/Ben-Crouchs-Blog/<br />IP Expo Stand: 715<br />www.star.co.uk/worklife<br />Tweet: #worklife<br />

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