Don't let Communications compromise YOUR IT strategy

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Different organisations adopt different IT and business application strategies to meet their specific business
requirements, people, clients and budgets. Whatever YOUR particular strategy for IT, communications and
mobility should be a seamless and fully integrated part of that strategy. With enterprise communications now
a software application that can reside anywhere you like, there is no need to compromise your IT strategy to
benefit from the latest communications technologies.

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  • Mitel Super Sales Summit 2010 11/02/10 1138_5925 Mitel achieved an industry first with the release in February of vMCD, virtual Mitel Communication Director, a virtual appliance version of Mitel’s popular call control software Deployable on traditional hardware appliances and industry standard servers, Mitel Communication Director is now available as a virtual application that can be run together with other business applications in VMWare VSphere 4 Adding to this, Mitel will shortly be releasing vApp versions of Mitel Application Suite, Mitel Border Gateway and Unified Communicator Advanced. Indeed in the demonstration I will be performing tomorrow, I will be using the vApp version of Unified Communicator Advanced
  • Mitel Template for 2010 11/02/10 1063_5102
  • Don't let Communications compromise YOUR IT strategy

    1. 1. Don't let Communications compromise YOUR IT strategy Adam Knight Director of Technology Wednesday 20 th October 2010 IT EXPO
    2. 2. Don't let Communications compromise YOUR IT strategy <ul><li>Theatre: Communications & Mobility </li></ul><ul><li>Adam Knight, Director of Technology - Mitel Networks </li></ul><ul><li>Wednesday 20 October 11:50 AM - 12:20 PM – (30 Mins) </li></ul><ul><li>Different organisations adopt different IT and business application strategies to meet their specific business requirements, people, clients and budgets. Whatever YOUR particular strategy for IT, communications & mobility should be a seamless & fully integrated part of that strategy. </li></ul><ul><li>With enterprise communications now a software application that can reside anywhere you like, there is no need to compromise your IT strategy to benefit from the latest communications technologies. </li></ul>
    3. 3. Topics <ul><li>IT Infrastructure & IP Communications </li></ul><ul><ul><li>A Strategy Around Enterprise Voice Communications that Compliments not Conflicts with a Broader IT Strategy </li></ul></ul><ul><ul><li>Consistent Delivery from Single Digit to Five Digit User Bases from Customer Premise Equipment IP PBX to Organisation, Enterprise, Private & Public Clouds </li></ul></ul><ul><li>End User Experience and Consistency </li></ul><ul><ul><li>How these are essential to the success of the communications services and tools that you implement </li></ul></ul><ul><li>Getting Ready for the Next Generation Work Force </li></ul><ul><ul><li>IT Duplication & Wastage </li></ul></ul><ul><ul><li>IT Experts with Opinions and Preferences </li></ul></ul><ul><ul><li>Collaboration Experts </li></ul></ul>
    4. 4. IT Infrastructure & IP Communications <ul><li>Some major changes are happening around they way Enterprise Communications can be delivered </li></ul><ul><ul><li>Virtualisation of Voice as Real-Time Communications Applications including Voice over IP! </li></ul></ul><ul><ul><li>Milestone Achievements with VMware vSphere </li></ul></ul><ul><ul><li>How you can connect to your Voice Service Provider using your Data Network Services using SIP “Session Initiation Protocol” as a standards based interconnect in concert with more traditional methods </li></ul></ul><ul><li>We believe it is time YOU should be questioning the Status Quo “Can I deliver my Enterprise Communications requirements as an application rather than a standalone proprietary platform?” </li></ul><ul><ul><li>Build Choice & Flexibility Into Your IT Strategy </li></ul></ul><ul><ul><li>Platform and Network Infrastructure Independence </li></ul></ul><ul><ul><li>Less Is More (Operational Benefits, Tech Refresh…) </li></ul></ul>
    5. 5. IT Infrastructure Continued… <ul><li>A voice and communications strategy that compliments rather than conflicts with the broader IT Infrastructure Strategy </li></ul><ul><li>Streamlining Provisioning & Management </li></ul><ul><ul><li>Flexibility & Agility in delivering Communications as a Service (CaaS) from with the Cloud </li></ul></ul><ul><li>Broadening the Scope of Business Continuity Planning and Disaster Recovery </li></ul><ul><ul><li>Include Business Communications within a unified Business Continuity / Disaster Recovery Plan </li></ul></ul><ul><li>Expanding Deployment Options </li></ul><ul><ul><li>Consistency from Premise Equipment to Cloud based CaaS </li></ul></ul><ul><li>Adding Agility </li></ul><ul><ul><li>New Services and Capacity in Hours! Not Days or Weeks </li></ul></ul><ul><li>Avoiding Single Vendor Lock-In </li></ul><ul><ul><li>Include Enterprise Communications in a shared ongoing technology refresh program </li></ul></ul>
    6. 6. From Physical to Virtual PBX Industry Standard Servers Telephony Software . . . Virtualization Layer New! Virtual Appliances Other Data Center Apps Voice Mail Server Audio Conferencing Server Unified Messaging Software Collaboration Software Purpose Built Appliances One Software Thread MCD / MSL, One End User Experience Regardless of Deployment Model Dedicated Custom Built Hardware, Closed Form Factor Software Solutions, Dedicated Industry Standard Servers Virtual Appliances, Shared Data Center Resources
    7. 7. <ul><li>Industry’s first fully virtualized business communications software suite </li></ul><ul><li>Data Center co-residency with other business applications </li></ul><ul><li>Delivered as pre-packaged Virtual Appliances </li></ul><ul><ul><li>Virtual MCD : Feature Rich Telephony </li></ul></ul><ul><ul><li>Virtual MAS : Messaging, Mobility, Conferencing & Collaboration </li></ul></ul><ul><ul><li>Virtual MBG : Teleworker, SIP & UCC Proxy </li></ul></ul><ul><ul><li>Virtual UCA Server : Leadership UCC All-in-One Client </li></ul></ul><ul><li>Offered as VMware Ready for self installation </li></ul><ul><ul><li>Mitel Contact Center </li></ul></ul><ul><ul><li>Mitel Call Accounting </li></ul></ul><ul><ul><li>Mitel Enterprise Manager </li></ul></ul><ul><li>Built on industry leading virtualization platform VMware vSphere 4, with vCenter management </li></ul>Summary Global Technology Innovator
    8. 8. Mitel Virtual Solutions – VMware Management Qualification <ul><li>Footnotes: </li></ul><ul><li>(future) Mitel will further investigate the potential to support this mgmt option at a future date. </li></ul><ul><li>(n/a) The management function does not apply or there is no perceived value in supporting for real time voice applications </li></ul><ul><li>VMware Fault Tolerance is currently limited to virtual machines no larger than 1 virtual CPU. </li></ul><ul><li>VMware Consolidated Backup has been deprecated and replaced with VMware Data Recovery </li></ul><ul><li>Some limitations apply. Consult individual Mitel application engineering guidelines. </li></ul>VMware Advanced Management Capability Virtual MCD Virtual MAS Virtual MBG Virtual UCA Virtual CC vMotion √ √ √ √ √ Storage vMotion √ √ √ √ √ High Availability (HA) √ √ √ √ √ Fault Tolerance (FT) 1 (future) (future) (future) (future) (future) Distributed Resource Scheduler √ √ √ √ √ Distributed Power Management √ √ √ √ √ Update Manager and O/S Patching (future) (future) (future) (future) (future) Consolidated Backup 2 (n/a) (n/a) (n/a) (n/a) (n/a) vStorage APIs √ √ √ √ (future) Data Recovery √ √ √ √ (future) Hot Add (n/a) (n/a) (n/a) (n/a) (n/a) VMSafe (future) (future) (future) (future) (future) Site Recovery Manager 3 √ √ √ √ √ vCenter Converter (n/a) (n/a) (n/a) (n/a) (n/a)
    9. 9. End User Experience, Consistency & Getting Ready for the Next Generation Work Force <ul><li>Focus on a consistent End 2 End User Experience and Deployment Strategy </li></ul><ul><ul><li>From Premise Equipment (PE) to Private or Public Clouds wouldn’t it be great if it could be delivered with consistency </li></ul></ul><ul><ul><li>Wouldn’t it be great if the End User Experience was consistent too, maybe even into the Desktop / Mobile client environments </li></ul></ul><ul><ul><li>Intuitive Consistent Interfaces drive familiarity and with use (Nintendo, Apple, Microsoft, Google, Amazon, Nokia…) </li></ul></ul><ul><li>Getting Ready for the Next Generation Worker & Looking at ways at Reducing IT Wastage </li></ul><ul><ul><li>Duplication of IT Services (PC, Mobile, Broadband, Storage) </li></ul></ul><ul><ul><li>Next Generation Worker, IT Experts Through Consumerism of IT they have strong preferences, Growing Up with new ways of communicating and collaborating </li></ul></ul><ul><ul><li>Client Independent Mobility Applications </li></ul></ul>
    10. 10. Follow On <ul><li>See How Mitel Address Topics Today </li></ul><ul><li>See Us At Stand 332 </li></ul>Global Technology Innovator
    11. 11. Thank you Adam Knight Director of Technology, Mitel EMEA [email_address]

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