Where Cloud Services really make a difference – now and future


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Find out how to gain business advantage and prepare for the economic future ahead by the use of cloud
services.Discover the benefits; how to mitigate the risks and common pitfalls; along with the commercial
aspect that you need to demand of cloud providers in 2010 and beyond.

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Where Cloud Services really make a difference – now and future

  1. 1. Where Cloud Services really make a difference – now and future<br />Grant Tanner<br />Business Development Director<br />
  2. 2. Aim of the Presentation<br />What you can achieve via Cloud<br />Transformation versus Migration<br />What you must demand from a Service Provider<br />What is possible<br />How you make the journey<br />Example of a successful transition<br />
  3. 3. Journey to the Cloud – Plotting the Path<br />Outsourced/Out Tasked<br />In Sourced/DIY<br />IT SERVICES PORTFOLIO<br />Communications Room<br /><ul><li>Non Standard Platforms
  4. 4. LAN Equipment
  5. 5. Legacy Applications
  6. 6. Mission Critical Data
  7. 7. Exchange and AD
  8. 8. PABX
  9. 9. CRM
  10. 10. ERP
  11. 11. File and Print
  12. 12. SharePoint
  13. 13. Document Management
  14. 14. Content Management
  15. 15. Web Hosting
  16. 16. ISP
  17. 17. WAN
  18. 18. Security
  19. 19. Broadband</li></ul>Cloud Services<br />SaaS<br />IaaS<br />PaaS<br />“On Demand”<br />Creation of Private Cloud Services.<br />Your Business On Demand<br />
  20. 20. Considerations for Migrating to Cloud<br />BusinessDrivers<br /><ul><li>Increase Service Levels
  21. 21. Increase System Management
  22. 22. Accessibility to new services
  23. 23. Increased Workflow
  24. 24. Scalable Platforms
  25. 25. Predictability
  26. 26. Attractive Commercial Model
  27. 27. Risk Avoidance</li></ul>Potential Solutions<br />Dedicated Service <br />Improved Business Tools<br />Best of Breed Partners<br />Performance Measuring<br />On-demand financial model<br />Methodology<br />Discovery, Design, Plan, Migrate, Implement, Manage<br />
  28. 28. Financial & Service Considerations<br />Commercial Requirement<br />No Risk<br />Commercial Options<br />Server Environment<br />Transformation vs. Migration<br />Support Costs<br />One Monthly Price<br />On-demand Scale<br />Set Service Catalogue<br />Transparency<br />Ideal Service Provider Profile<br />Fees at Risk Through SLA<br />Amortised Solution<br />Zero Parallel Running Cost<br />Demonstrable Operational Cost Reduction<br />Increased ROI<br />Transactional <br />Commercial Partnership<br />Partner Management<br />
  29. 29. Stars Philosophy - Simplify the Solution<br />Hardware<br />Storage<br />Security<br />Applications<br />Network<br />“Gartner advises CIOs to think of working towards IT Lite, where IT works as the glue between the outsource suppliers and the company departments who need their services”<br />
  30. 30. Star’s Philosophy – Customer Engagement<br />Migrate or Transform ?<br />Discovery<br />Design<br />Planning<br />Implementation<br />Support<br />On-demand<br />Enhance<br />Consolidate<br />Report<br />Extend<br />Seek joint cost reduction opportunities<br />Drive Out Waste<br />Thought Leadership<br />Commercial Flexibility<br />Continuous Improvement Program<br />Control and Transparency<br />Business Intelligence<br />World Class Services<br />
  31. 31. Legacy Applications<br />Example :-A Succesful Migration for a UK Retailer <br />Star Applications<br />DynamicIT & CommunicationsPlatform<br />Business Process<br />IT Estate<br />Contact Centre<br />WWW<br />Customers<br />
  32. 32. ROI on the Migration – Hard Facts<br />PABX/Voice Cost<br />£180K<br />SAVING<br /> £220k<br /> a Year !<br />IPT/Voip<br /> - Replaces Legacy Contact Centre -<br />= £120k<br />Fully Managed Virtual Solution<br />– Replaces Legacy IT Estate -<br /> = £200k<br />On Demand Scalable<br /> Utility Compute<br />- Replaces Traditional<br /> Role Based Web Servers -<br /> = £60k<br />Legacy H/W<br />£300k<br />Contact Centre<br />Legacy IT Estate<br />WWW<br />Web Servers<br />Traditional H/W<br />£120k<br />
  33. 33. ROI – Business BenefitsMeeting the Criteria of Increased Profitsand Reduced Churn<br /><ul><li>Work Place Efficiency
  34. 34. Unified Communications and Integrated Solutions
  35. 35. Scalability and Predictably
  36. 36. React to customers and market demands
  37. 37. Standardisation
  38. 38. Remove 3rd Party overheads
  39. 39. Service Levels
  40. 40. Increased Customer satisfaction
  41. 41. Compliance and Security
  42. 42. Meeting industry and customers requirements</li></li></ul><li>Questions?<br />Many thanks<br />Grant Tanner<br />Business Development Director<br />